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- Tasks: Lead a dynamic team to deliver top-notch repair and maintenance services.
- Company: Join Broadacres, a forward-thinking housing association committed to excellence.
- Benefits: Enjoy competitive salary, generous leave, flexible working, and comprehensive benefits.
- Why this job: Make a real difference in people's lives while developing your career in property services.
- Qualifications: Experience in housing repair, customer service, and team management is essential.
- Other info: Diversity is celebrated here; we encourage all backgrounds to apply!
The predicted salary is between 40000 - 50000 £ per year.
The Repair Works Manager leads and manages a multi-skilled Property Services workforce to deliver high-quality repair and maintenance services across designated properties and communal areas. The role ensures an excellent customer experience through effective ownership of repair activities, robust property surveying, and active performance management of both in-house teams and contractors. The postholder also provides technical expertise and support across the organisation, ensuring compliance, value for money and service delivery in line with legislative and policy requirements.
What Youll Be Doing:
- Managing an effective Responsive Repairs
- Carry out Property Surveying, Grounds Inspections and Technical Advice
- Conduct Performance Monitoring - Colleague on site management and Contractors
- Ensure Colleague Collaboration, Customer Focus and Communication
- Monitor Health Safety and Compliance
- Manage, lead and motivate a team of Operatives
What Were Looking For:
- Significant proven experience of working in the housing repair and maintenance sector.
- Experience of providing a high level of customer service
- Experience of conducting surveys in housing - customer and empty homes properties.
- Experience of managing and supervising a trades team
- Ability to compile technical reports, and to accurately specify maintenance and improvement works including schedule of rates and provide technical drawings and plans.
- Knowledge of Health and Safety legislation, British Standards, Building Regulations, CDM Regulations, Decent Homes Standards, Awaabs Law, planning requirements and other regulations and codes of guidance affecting the maintenance function.
- Completion of a recognised apprenticeship or NVQ level 3 or equivalent is essential. However a HNC in Building studies and HHSRS are desirable.
What We Offer:
- Competitive Salary: Alongside a generous annual leave package and flexible working options.
- Comprehensive Benefits: A range of benefits, including pension (matched up to 10% defined contribution scheme) and health and safety training.
- Agile Working: Enjoy flexible working arrangements.
- Support for You: Additional perks to support your wellbeing, including our EAP service.
Why Broadacres?
At Broadacres, we champion diversity and are committed to being an equal opportunities and disability confident employer. We welcome applications from all community sectors and encourage individuals underrepresented in our organisation to apply.
Our Organisation
Broadacres is a successful, innovative, not-for-profit housing association based in Northallerton, North Yorkshire. We own and manage more than 6,900 homes across various regions, providing top-tier services aimed at meeting our vision: to be the best rural housing association in the country. We ensure our customers receive first-class service, making them proud to live in a Broadacres home.
Please note: This vacancy may close before the advertised closing date if sufficient suitable applications are received. We may be interviewing as applications come in, so apply early to avoid disappointment!
Repair Works Manager in Northallerton employer: Broadacres Housing Association
Contact Detail:
Broadacres Housing Association Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Repair Works Manager in Northallerton
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing repair and maintenance sector. Attend industry events or join relevant online groups to connect with potential employers and get insider info on job openings.
✨Tip Number 2
Showcase your skills! Prepare a portfolio that highlights your experience in property surveying, team management, and customer service. This will give you an edge during interviews and demonstrate your expertise.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors to refine your responses. Focus on how you've managed teams and ensured compliance with health and safety regulations, as these are key for the Repair Works Manager role.
✨Tip Number 4
Apply through our website! We love seeing applications directly from candidates who are genuinely interested in joining us at Broadacres. It shows initiative and enthusiasm, which we value highly.
We think you need these skills to ace Repair Works Manager in Northallerton
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your experience in the housing repair and maintenance sector. We want to see how your skills align with what we're looking for, so don’t hold back on showcasing your relevant achievements!
Show Off Your Customer Service Skills: Since providing a high level of customer service is key for us, include examples of how you've excelled in this area. Whether it’s resolving issues or enhancing customer satisfaction, let us know how you’ve made a difference!
Be Clear and Concise: When compiling your technical reports or specifying maintenance works, clarity is crucial. We appreciate straightforward language that gets to the point, so avoid jargon and keep it simple for us to understand your expertise.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Broadacres Housing Association
✨Know Your Stuff
Make sure you brush up on your knowledge of health and safety legislation, building regulations, and the specific requirements for the role. Being able to discuss these confidently will show that you're not just familiar with the basics but also understand the nuances of the industry.
✨Showcase Your Experience
Prepare to share specific examples from your past work in housing repair and maintenance. Highlight your experience in managing teams, conducting surveys, and delivering excellent customer service. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Demonstrate Leadership Skills
As a Repair Works Manager, you'll need to lead and motivate a team. Be ready to discuss your leadership style and how you've successfully managed teams in the past. Think about times when you resolved conflicts or improved team performance.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the company culture, team dynamics, and how success is measured in this role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.