At a Glance
- Tasks: Oversee maintenance projects and ensure exceptional customer service in housing repairs.
- Company: Broadacres Housing Association, a leading not-for-profit housing provider.
- Benefits: Competitive salary, generous leave, flexible working, and health training.
- Other info: Join a diverse team committed to innovation and excellent service.
- Why this job: Make a real impact in the community while developing your career in housing.
- Qualifications: Experience in contractor management and strong communication skills required.
The predicted salary is between 44000 - 50000 £ per year.
Permenant Contract - 37 hours per week
Are you looking for an exciting challenge as a skilled and experienced Contracts Supervisor dealing with Housing Operational Repairs?
Ready to make a huge impact at Broadacres and for our customers?
Broadacres Housing Association is seeking a highly motivated and organised individual to join our Property Services team as a Contract Supervisor to deliver exceptional customer service and ensure a seamless customer journey.
The Contract Supervisor will be responsible for overseeing the delivery of various maintenance and construction projects at our properties throughout North Yorkshire and the surrounding areas.
Customer visits will concentrate around the York, Tadcaster and Selby areas but office base will be at our Head Office.
Role Purpose
As our Contracts Supervisor, you will manage and monitor contractors and subcontractors to ensure the successful completion of projects within budget and on schedule.
You will work closely with the Operational Repairs Manager and other teams, including the Contact Centre to ensure an efficient service is provided.
You will gather and review contractor performance data to offer proactive intelligence and help improve our services continuously.
- What You\'ll Be Doing
- Contractor and Subcontractor Management: Monitor the quality of work being performed and ensure compliance with all safety regulations and industry standards.
- Deliver
- Excellent
- Customer
Experience: Coordinate with internal scheduling and Contact Centre teams as well as liaising diligently with customers, to minimise disruptions and ensure customer satisfaction.
- Tender Process and Contractual Relationship Administration: Review and approve project invoices using Nat Fed rates and track expenses to ensure costs stay within budget.
- Programme Management: Conduct regular site inspections and provide progress reports to senior management.
- Continual Improvement and Innovation: Identify opportunities for process improvements and cost savings.
- Accurate Record Keeping: Maintain accurate project documentation and record keeping.
- Who We\'re Looking For
- Experienced
Professional: Demonstrable experience of leading the Contractual relationship with Contractors and Subcontractors within a construction/repairs environment.
Experienced in using Nat Fed rates to apply to the contractual relationship.
Excellent working knowledge of contractor tendering and management processes, preferably in a social housing environment.
- Excellent
Communicator: Strong writing and verbal communication skills, with the ability to establish and maintain positive relationships with colleagues, customers, and external organisations.
- Organised Individual: Well-developed organisational skills to manage competing priorities and projects, and strong people management skills to motivate, organise, and lead teams.
- Problem Solver: Able to analyse problems, assess solutions, and reach sound decisions. Creative thinker who can identify innovative improvements to existing systems and services.
- Data
Understanding: Strong data processing skills to deliver against known performance data from multiple sources, to deliver results.
Carry out stock condition surveys and collate data for programmed updates of components.
- Collaborative Worker: Ability to engage and work with colleagues to find solutions and deliver improvements.
- Building
Pathology: Must have a good understanding of building pathology to diagnose using root cause analysis, write up scope of works when carrying out stock condition surveys, empty home assessments and damp and mould surveys.
A good understanding of HHSRS is required.
What We Offer
- Competitive Salary: Alongside a generous annual leave package and flexible working options.
- Comprehensive Benefits: A range of benefits, including pension and health and safety training.
- Agile Working: Enjoy flexible working arrangements.
- Support for You: Additional perks to support your wellbeing, including our EAP service.
Why Broadacres?
At Broadacres, we champion diversity and are committed to being an equal opportunities and disability confident employer.
We welcome applications from all community sectors and encourage individuals underrepresented in our organisation to apply.
Our Organisation
Broadacres is a successful, innovative, not-for-profit housing association based in Northallerton, North Yorkshire.
We own and manage more than 6,800 homes across various regions, providing top-tier services aimed at meeting our vision: ‘to be the best rural housing association in the country'.
We ensure our customers receive first-class service, making them proud to live in a Broadacres' home.
#J-18808-Ljbffr
Contract Supervisor in Northallerton employer: broadacres housing association
At Broadacres, we pride ourselves on being an exceptional employer, offering a supportive work environment where our Kitchen Assistants can thrive. With flexible hours and a strong focus on professional development, we ensure that our team members have the opportunity to grow their skills while contributing to a passionate catering team dedicated to providing outstanding customer experiences. Join us in making meal times memorable for our residents in North Yorkshire, and enjoy the benefits of working in a collaborative and inclusive atmosphere.
Contact Details:
broadacres housing association Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Contract Supervisor in Northallerton
✨Join Construction Networks
Get yourself involved in local construction networks or industry events. They often have job boards, and networking can lead to unadvertised positions. Plus, it’s a great way to meet potential future colleagues!
✨Show Off Your Skills on Site
If you’ve done any hands-on work, whether it's through internships or personal projects, make sure you can showcase it. Consider volunteering for local construction projects or getting involved in community build days; it’s a solid way to demonstrate your skills and build connections.
✨Utilise Construction Job Sites
Don't just rely on the big job boards. Look at niche construction job sites—many companies prioritise these for full-time roles. Apply through these sites, but don’t forget to reach out directly to companies you admire, like broadacres housing association, to express your interest!
✨Tailor Your Application for Full-Time Roles
Make your application stand out by tailoring it specifically for full-time positions. Highlight how your previous projects align with the company's work. At StudySmarter, we encourage you to demonstrate your commitment and long-term interest in the industry when applying for roles like Contract Supervisor at broadacres housing association.
We think you need these skills to ace Contract Supervisor in Northallerton
Some tips for your application 🫡
Showcase Your Relevant Experience:In the construction industry, it's essential to highlight any hands-on experience you have. Whether it’s past projects you've worked on or specific roles you've held, make sure your CV emphasises your practical skills and contributions to construction sites.
Include Certifications and Qualifications:Don’t forget to list any certifications relevant to construction, like CSCS cards or other safety qualifications. These can really set you apart from other candidates and show that you’re serious about health and safety on-site.
Tailor Your Cover Letter to Construction:When writing your cover letter for a construction role, focus on your problem-solving capabilities and teamwork. Construction relies heavily on collaboration, so mention how you’ve worked successfully with others to complete projects on time and within budget.
Adapt Your CV Format to the Field:Ensure your CV is clear and easy to read, with sections dedicated to skills such as project management, technical abilities, and site supervision. Construction roles often require a blend of technical know-how and soft skills, so make sure both are highlighted effectively.
How to prepare for a job interview at broadacres housing association
✨Brush Up on Technical Knowledge
For a construction role, it's crucial we have a solid grasp of industry standards, safety protocols, and specific tools used on-site. Make sure you're familiar with relevant regulations and can talk confidently about them, as these often come up in interviews.
✨Showcase Your Projects
Since this is a full-time position, be ready to discuss any previous construction projects you've worked on. Bring a portfolio or have detailed descriptions that highlight your role, the challenges you faced, and how you overcame them—this’ll show you’re not just book-smart but also practically savvy.
✨Understand the Team Dynamics
Construction is all about teamwork, so prepare to discuss how you interact with different stakeholders like architects, engineers, and contractors. Maybe think of examples from past experiences to illustrate your ability to communicate and collaborate effectively.
✨Prepare for On-the-Spot Problem Solving
Be ready for some practical questions or scenarios where you'll need to demonstrate your problem-solving skills. Interviewers might present you with a hypothetical construction issue to solve, so practice articulating your thought process clearly and logically—this could really set you apart!
