Catering Manager in Northallerton, Yorkshire

We are looking for an experienced and motivated Catering Manager to drive continuous improvements of our catering operations across our extra care schemes. You will play a vital role in shaping a modern, efficient and value for money catering service that enhances the daily experience of our residents and reflects our commitment to quality, inclusion and continuous improvement. This is a key leadership role responsible for ensuring the consistent delivery of high quality, nutritious and customer focused services.

You will provide professional leadership to Chef Managers, Mobile Chef Supervisors and wider catering teams, driving excellence in service delivery, food safety, compliance, staff development and customer satisfaction.

What You'll Be Doing:

• Lead the review and development of the catering service to ensure we are offering a modern and effective service.
• Providing strategic leadership to catering teams across multiple schemes, ensuring consistently high standards of food quality and service.
• Leading the development of innovative, flexible menu cycles that meet nutritional, cultural and personal needs.
• Ensuring full compliance with food safety, hygiene, environmental health and regulatory requirements.
• Overseeing rota management, staffing levels and contingency planning to maintain service continuity.
• Managing supplier relationships to secure reliable, high-quality and cost-effective goods and services.
• Supporting and developing Chef Managers through clear objectives, performance management and training.
• Overseeing catering budgets, stock control and financial compliance, ensuring strong value for money.
• Leading responses to escalated complaints and using learning to drive service improvement.
• Keeping up to date with sector best practice and legislation, sharing learning across the team.

What We're Looking For:

You will be an experienced catering professional with strong leadership skills and a passion for delivering excellent services. A key priority for the role this year will be leading a full service review. You will bring:

• Significant experience working within the catering industry.
• Involvement in reviewing and developing working practices to support continuous improvement.
• Proven experience of supervising and managing staff, including multi-site or remote teams.
• Strong people management, communication and organisational skills.
• Confidence managing budgets and understanding value for money principles.
• Up to date knowledge of food safety, catering legislation and best practice.
• A collaborative, solutions focused approach and the ability to manage competing priorities.
• Good IT skills and a willingness to promote digital ways of working.

Essential qualifications:

• Level 3 Managing Food Safety in Catering (or equivalent).
• Level 2 Professional Cookery (or equivalent).
• HACCP / Food Safety Management training.

What We Offer:

• Competitive Salary: Alongside a generous annual leave package and flexible working options.
• Comprehensive Benefits: A range of benefits, including pension and holiday buying scheme.
• Agile Working: Enjoy flexible working arrangements.
• Support for You: Additional perks to support your wellbeing, including our EAP service.

This role may be suitable for applicants currently working in senior catering or hospitality leadership roles, including Catering Manager, Chef Manager or similar positions with responsibility for multi-site service delivery and team leadership.

Why Broadacres?

At Broadacres, we champion diversity and are committed to being an equal opportunities and disability confident employer. We welcome applications from all community sectors and encourage individuals underrepresented in our organisation to apply.

Our Organisation

Broadacres is a successful, innovative, not-for-profit housing association based in Northallerton, North Yorkshire. We own and manage more than 6,900 homes across various regions, providing top-tier services aimed at meeting our vision: to be the best rural housing association in the country. We ensure our customers receive first-class service, making them proud to live in a Broadacres home.

Please note: This vacancy may close before the advertised closing date if sufficient suitable applications are received. We may be interviewing as applications come in, so apply early to avoid disappointment!