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- Tasks: Assist in meal preparation and deliver a warm dining experience for residents.
- Company: Join Broadacres, a caring not-for-profit housing association.
- Benefits: Enjoy sociable hours, competitive salary, and extra perks like birthday leave.
- Why this job: Make a difference in residents' lives while working in a supportive team.
- Qualifications: Customer service experience and strong communication skills are essential.
- Other info: Flexible shifts with opportunities for personal growth and development.
The predicted salary is between 20000 - 25000 £ per year.
As a Kitchen Assistant, you'll play a key part in delivering a high-quality, customer-focused catering and hospitality service within our Extra Care schemes. The role supports food preparation, mealtime service and front-of-house delivery, ensuring residents receive nutritious meals in a warm and welcoming environment. You'll also help maintain safe, hygienic and efficient kitchen operations while contributing to a positive, resident-centred experience.
What You'll Be Doing:
- Assisting with the preparation and plating of meals to support smooth, efficient service.
- Acting as the main front-of-house presence — welcoming residents, helping them to their seats and supporting meal delivery within the scheme and to customers' homes.
- Preparing simple meals independently (such as breakfasts, snacks and evening teas) when the Chef Manager or Supervisor is not on site.
- Ensuring meals meet individual dietary and nutritional needs.
- Responding to customer feedback and escalating issues where needed.
- Maintaining clean, safe and organised kitchen and front-of-house areas.
- Completing food safety documentation accurately, including temperature checks, labelling and cleaning schedules.
- Following food hygiene, health & safety, COSHH and infection control requirements at all times.
What We're Looking For:
- Experience in a customer service environment.
- Strong written and verbal communication skills.
- Good interpersonal skills with the ability to build positive relationships.
- A team player who works well with others.
- Ability to maintain high standards of cleanliness and work under pressure.
- Commitment to diversity and willingness to work flexibly across a 7-day rota.
What We Offer:
- Sociable Hours: (shifts in the main between 8am and 5:30pm) with 1 in 2 weekends.
- Competitive Salary: Alongside a generous annual leave package and flexible working options.
- Extra Perks: Celebrate your birthday with an extra day off, plus increased leave for long service. Option to purchase additional annual leave.
- Comprehensive Benefits: Additional perks to support your wellbeing, including our Employee Assistance Programme service.
At Broadacres, we're passionate about creating safe, warm, and welcoming homes. You'll be part of a supportive team that values respect, passion and empathy. Broadacres is a successful, innovative, not-for-profit housing association based in Northallerton, North Yorkshire. We own and manage more than 7,100 homes across various regions, providing top-tier services aimed at meeting our vision: ‘to be the best rural housing association in the country'. We ensure our customers receive first-class service, making them proud to live in a Broadacres' home.
At Broadacres we are an equal opportunities and disability confident employer who welcomes applicants from all sectors of the community, and we encourage applications from people who are underrepresented in areas of the organisation.
Please note: This vacancy may close before the advertised closing date if sufficient suitable applications are received. We will be interviewing as applications come in, so apply early to avoid disappointment.
Kitchen Assistant in Leyburn employer: Broadacres Housing Association
Contact Detail:
Broadacres Housing Association Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Kitchen Assistant in Leyburn
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Broadacres. Understand their values and mission, and think about how your experience as a Kitchen Assistant aligns with their goals. This will help you stand out and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Run through common interview questions related to customer service and teamwork. Think about specific examples from your past experiences that highlight your skills in these areas. We want you to feel confident when discussing your ability to maintain high standards in a busy kitchen!
✨Tip Number 3
Dress the part! Even though it’s a kitchen role, showing up looking neat and professional can make a great first impression. It shows that you take the opportunity seriously and respect the environment you'll be working in.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds. Plus, it’s a chance to reiterate your enthusiasm for the role and the team at Broadacres!
We think you need these skills to ace Kitchen Assistant in Leyburn
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us know how much you love working with people! Share any experiences you've had in customer service roles and how you made a positive impact on others. We want to see that you’re all about creating a warm and welcoming environment.
Highlight Your Team Spirit: We’re looking for team players, so make sure to mention any times you've worked well with others. Whether it’s in a kitchen or another setting, show us how you contribute to a positive team dynamic. We value collaboration and want to know how you fit into that picture!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your skills and experiences. Remember, clarity is key!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do, so why not get started today?
How to prepare for a job interview at Broadacres Housing Association
✨Know Your Role
Before the interview, make sure you understand the responsibilities of a Kitchen Assistant. Familiarise yourself with food preparation, customer service, and hygiene standards. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since experience in a customer service environment is essential, think of specific examples where you've provided excellent service. Be ready to discuss how you’ve handled feedback or resolved issues, as this will demonstrate your ability to create a positive experience for residents.
✨Emphasise Teamwork
Being a team player is crucial in a kitchen setting. Prepare to share instances where you've worked collaboratively with others. Highlight your interpersonal skills and how you contribute to a supportive atmosphere, which aligns with Broadacres' values.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful queries about the team dynamics, training opportunities, or how they ensure high standards of cleanliness. This shows your enthusiasm and helps you gauge if the workplace is the right fit for you.