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- Tasks: Conduct property inspections, manage repairs, and ensure excellent customer experiences.
- Company: Join Broadacres, a leading not-for-profit housing association in North Yorkshire.
- Benefits: Competitive salary, flexible working, extra leave for birthdays, and a pension plan.
- Other info: Dynamic team environment with opportunities for professional growth.
- Why this job: Make a real impact in the community while developing your surveying skills.
- Qualifications: Experience in property surveying and a commitment to customer service.
The predicted salary is between 44121 - 44121 £ per year.
Are you looking for an exciting challenge as a skilled and experienced Property Surveyor? Ready to make a huge impact at Broadacres and for our customers? We're looking for a talented individual to join our dynamic property services team at Broadacres, delivering high-quality and efficient property surveying services and ensuring an excellent customer experience.
The Role
As our Property Surveyor, you will be responsible for assessing the maintenance and repair requirements of the organisations assets. You will take ownership of all repair and maintenance activities for a designated selection of customers' homes and communal areas, ensuring an excellent customer experience. You will also monitor and challenge the performance of contractors and in-house teams to ensure service standards and value for money.
What You'll Be Doing:
- Property Inspections: Undertake property inspections, diagnose repairs, identify required remedial works, specify materials, and manage remedial works through to completion.
- Customer Experience: Take accountability for the customer experience and oversee all repair-related activities for customers' homes and communal areas.
- Damp and Structural Surveys: Conduct damp, condensation, and minor structural surveys, specify remedial works, and manage them to completion.
- Expert Advice: Provide customers with expert advice to manage lifestyle-related condensation issues.
- Complaint Resolution: Investigate customer complaints, identify solutions, and manage them to completion.
- Stock Condition Surveys: Carry out stock condition surveys, maintain relevant systems, and accurately identify replacement dates to maximise component lifecycles.
- Grounds Maintenance: Conduct grounds maintenance inspections and manage subsequent works with contractors or in-house teams.
- Disabled Adaptations: Liaise with departments, customers, and external agencies to specify disabled adaptations in line with policy and regulations.
- Specifications and Tenders: Create work specifications, produce tender documentation, and manage the tender process to the award stage.
- Health and Safety: Assist the Health and Safety team with contractor inspections and ensure compliance with CDM regulations and health and safety requirements.
- External Liaison: Liaise with external agencies, consultants, or local authorities, including report compilation and submission of planning and building control documentation.
- Legislative Compliance: Stay updated on changes in building and planning legislation and undertake professional development training.
- Minor Repairs: Identify and undertake minor repairs to customers' homes as needed.
- Team Leadership: Deputise for the Technical Team Leader when required to ensure service delivery.
Who We're Looking For:
- Experienced Professional: Proven experience in property surveying, maintenance, and repairs.
- Customer Focused: Strong commitment to delivering an excellent customer experience.
- Technical Knowledge: Sound knowledge of building pathology, construction methods, and materials.
- Organisational Talent: Strong ability to manage a varied workload and meet performance targets.
- Health and Safety: Good understanding of CDM regulations and general health and safety requirements.
- Adaptable Learner: Flexible and adaptable approach to work, eager to learn new skills.
What We Offer:
- Competitive Salary: Alongside a generous annual leave package and flexible working options.
- Extra Perks: Celebrate your birthday with an extra day off, plus increased leave for long service.
- Pension Plan: Benefit from our Defined Contribution Pension Scheme and Life Assurance.
- Agile Working: Enjoy flexible working arrangements.
- Comprehensive Benefits: Additional perks to support your wellbeing, including our EAP service.
Why Broadacres?
At Broadacres, we champion diversity and are committed to being an equal opportunities and disability confident employer. We welcome applications from all community sectors and encourage individuals underrepresented in our organisation to apply.
Our Organisation
Broadacres is a successful, innovative, not-for-profit housing association based in Northallerton, North Yorkshire. We own and manage more than 6,800 homes across various regions, providing top-tier services aimed at meeting our vision: to be the best rural housing association in the country. We ensure our customers receive first-class service, making them proud to live in a Broadacres home.
Please note: This vacancy may close before the advertised closing date if sufficient suitable applications are received. We will be interviewing as applications come in, so apply early to avoid disappointment!
Property Surveyor in Humber employer: Broadacres Housing Association
Contact Detail:
Broadacres Housing Association Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Surveyor in Humber
✨Tip Number 1
Get to know the company inside out! Research Broadacres, their values, and recent projects. This way, when you chat with them, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events. A friendly chat can sometimes lead to insider tips or even a referral, which can give you a leg up in the hiring process.
✨Tip Number 3
Prepare for the interview by practising common questions related to property surveying. Think about how your experience aligns with the role and be ready to share specific examples that highlight your skills.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the position. Plus, it keeps you on their radar!
We think you need these skills to ace Property Surveyor in Humber
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Property Surveyor role. Highlight your relevant experience in property surveying, maintenance, and repairs. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about delivering excellent customer experiences and how you can contribute to our dynamic property services team at Broadacres.
Showcase Your Technical Knowledge: Don’t forget to mention your understanding of building pathology, construction methods, and health and safety regulations. We’re keen on candidates who can demonstrate their technical expertise in the field!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets the attention it deserves. Plus, it makes the process smoother for both you and us!
How to prepare for a job interview at Broadacres Housing Association
✨Know Your Stuff
Make sure you brush up on your property surveying knowledge, especially around building pathology and construction methods. Familiarise yourself with common issues like damp and structural surveys, as well as the latest health and safety regulations.
✨Customer Experience is Key
Since this role heavily focuses on customer experience, think of examples where you've gone above and beyond for clients. Be ready to discuss how you handle complaints and ensure satisfaction, as this will show your commitment to excellent service.
✨Showcase Your Organisational Skills
Prepare to talk about how you manage a varied workload and meet performance targets. Use specific examples from your past roles to demonstrate your organisational talent and ability to juggle multiple tasks effectively.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, ongoing projects, or how they measure success in the role. This shows your genuine interest in the position and helps you gauge if it’s the right fit for you.