At a Glance
- Tasks: Lead ICT strategy and drive digital transformation, including AI adoption.
- Company: Innovative not-for-profit housing association in Northallerton.
- Benefits: Competitive salary, flexible working, extra leave for birthdays, and wellbeing support.
- Why this job: Make a significant impact on digital innovation and enhance customer experiences.
- Qualifications: Proven experience in ICT leadership, strategy, and digital transformation.
- Other info: Join a collaborative culture focused on excellence and community service.
The predicted salary is between 60000 - 85000 Β£ per year.
Β£76,435 per annum
Northallerton/ Hybrid
Full Time β 37 hours
Permanent
Closing Date - 22 February 2026
Are you a passionate ICT leader ready to shape the digital future of Broadacres? We're looking for an experienced and visionary Head of ICT to drive an innovative ICT strategy that truly supports our organisation to achieve its vision. You won't just manage systems; you'll help unlock the power of data to create a seamless, intelligent data warehouse that empowers colleagues and enhances customer experiences. You'll be the driving force to develop and deliver our ICT strategy, driving innovation and transformation across systems, infrastructure, and customer experience. This is a unique opportunity to spearhead the introduction of Artificial Intelligence (AI) into our organisation, enabling smarter ways of working and enhanced customer experience.
Key Responsibilities:
- Develop and implement a clear ICT vision, strategy, and roadmap aligned to organisational goals.
- Drive digital transformation, including AI adoption, to enhance efficiency and customer engagement.
- Oversee data management and integration, ensuring accuracy, integrity, and governance.
- Lead the development and implementation of a robust cyber security strategy.
- Manage ICT operations and service delivery, ensuring first class ICT service delivery.
- Provide inspirational leadership to the wider ICT, fostering a modern, collaborative culture.
- Build strong external networks and manage supplier relationships to bring best practice and innovation.
What success looks like:
- There will be a clear digital vision that enables the strategic ambitions of the organisation, including harnessing the power of AI.
- Our ICT systems seamlessly support data access with the ability to try innovative approaches to enhance efficiency and experiences for all users.
- There is a positive cyber culture and a proactive approach to ensure we are managing cyber risks.
- IT services are user centric and enable colleagues to deliver an excellent customer service.
What Weβre Looking For:
- Proven experience leading ICT teams and delivering digital transformation programmes.
- Expertise in ICT strategy, cyber security, and data management.
- Strong leadership and people management skills with the ability to motivate and inspire.
- Strategic thinker with excellent problem-solving and communication skills.
Join Us:
If you are ready to make a significant impact on Broadacres digital universe to transform how ICT supports our vision, we want to hear from you!
To Apply:
Please submit your CV and a supporting statement via our online application form. We look forward to welcoming you to our team!
What We Offer:
- Competitive Salary: Alongside a generous annual leave package and flexible working options.
- Extra Perks: Celebrate your birthday with an extra day off, plus increased leave for long service. Option to purchase additional annual leave.
- Agile Working: Enjoy flexible working arrangements.
- Comprehensive Benefits: Additional perks to support your wellbeing, including our Employee Assistance Programme service.
Why Broadacres?
Broadacres is a successful, innovative, not-for-profit housing association based in Northallerton, North Yorkshire. We own and manage more than 6,800 homes across various regions, providing top-tier services aimed at meeting our vision: βto be the best rural housing association in the country'. We ensure our customers receive first-class service, making them proud to live in a Broadacres' home.
At Broadacres we are an equal opportunities and disability confident employer who welcomes applicants from all sectors of the community, and we encourage applications from people who are underrepresented in areas of the organisation.
Head of ICT employer: Broadacres Housing Association
Contact Detail:
Broadacres Housing Association Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Head of ICT
β¨Tip Number 1
Network like a pro! Reach out to your connections in the ICT field and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role thatβs perfect for you.
β¨Tip Number 2
Prepare for interviews by researching the company and its ICT strategy. Understand their vision and think about how your experience can help drive their digital transformation. This will show them youβre genuinely interested and ready to make an impact.
β¨Tip Number 3
Practice your leadership pitch! As a potential Head of ICT, youβll need to inspire confidence. Be ready to discuss your past successes in leading teams and driving innovation, and how you plan to do the same at Broadacres.
β¨Tip Number 4
Donβt forget to apply through our website! Itβs the best way to ensure your application gets seen. Plus, it shows youβre serious about joining our team and contributing to our mission of being the best rural housing association.
We think you need these skills to ace Head of ICT
Some tips for your application π«‘
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Head of ICT role. Highlight your leadership in ICT, digital transformation, and any experience with AI to show us youβre the perfect fit!
Craft a Compelling Supporting Statement: Use your supporting statement to tell us why youβre passionate about shaping the digital future at Broadacres. Share specific examples of how you've driven innovation and transformation in previous roles.
Showcase Your Leadership Style: We want to see how you inspire and motivate teams! Include anecdotes that demonstrate your leadership approach and how youβve fostered a collaborative culture in your past positions.
Apply Through Our Website: Donβt forget to submit your application via our online form! Itβs the easiest way for us to receive your CV and supporting statement, and we canβt wait to hear from you!
How to prepare for a job interview at Broadacres Housing Association
β¨Know Your ICT Strategy Inside Out
Before the interview, make sure you thoroughly understand the current ICT landscape and the specific challenges Broadacres faces. Familiarise yourself with their existing systems and think about how you can drive digital transformation, especially with AI integration.
β¨Showcase Your Leadership Style
Prepare to discuss your leadership approach and how you've inspired teams in the past. Think of examples where you've fostered a collaborative culture or led successful digital transformation projects. This will demonstrate your ability to motivate and inspire the ICT team.
β¨Be Ready to Discuss Cyber Security
Given the importance of cyber security in this role, be prepared to talk about your experience in developing and implementing robust cyber security strategies. Highlight any specific initiatives you've led that improved data integrity and governance.
β¨Engage with Questions
Interviews are a two-way street! Prepare insightful questions about Broadacres' vision for ICT and how they plan to leverage AI. This shows your genuine interest in the role and helps you assess if the organisation aligns with your values and goals.