Customer Insight & Engagement Specialist (9-Month)

Customer Insight & Engagement Specialist (9-Month)

Full-Time On-site
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Broadacres Housing Association in Northallerton is seeking a Customer Engagement Officer on a 9‑month maternity cover, 37 hours per week. You will lead the planning and delivery of customer engagement activities—from consultations and focus groups to forums and community events—and turn customer feedback into clear insight that informs services, policies and priorities.

Working with residents, colleagues and external partners, you will analyse qualitative and quantitative data, prepare reports

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Customer Insight & Engagement Specialist (9-Month) employer: Broadacres Housing Association

Broadacres Housing Association is an excellent employer, offering a supportive work culture that prioritises employee well-being and professional development. Located in Northallerton, our team enjoys a collaborative environment with opportunities for growth, competitive benefits, and the chance to make a meaningful impact in the community through essential services.

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Contact Details:

Broadacres Housing Association Recruitment Team