Technical Manager

The Technical Manager is responsible for leadership, direction and technical oversight to the Property Surveying team, ensuring the delivery of a high quality, efficient and customer focused surveying service. The role ensures that all inspection, repair and maintenance activities across customers' homes and communal areas are accurately assessed, well managed and completed to a high standard. A key purpose of the role is to ensure full compliance with the Decent Homes Standard and the requirements introduced through regulatory and legislative requirements, with a proactive focus on damp and mould, safety and compliance. The postholder supports colleagues across the organisation by providing expert technical advice and promoting a culture of professionalism, accountability and continuous improvement.

Responsibilities

• Lead and manage a high‑performing Technical team to deliver a skilled, professional Surveying service across the full Broadacres property portfolio.
• Drive effective Surveying operations and ensure the high‑quality delivery of Technical Services across the technical team, repairs service, and contracted works.
• Oversee and uphold all Compliance, Safety, and Quality Assurance standards for technical and repairs teams.
• Maintain consistent excellence in customer service through clear, proactive communication and strong service delivery.
• Support the team and wider business through effective data analysis, reporting, and continuous improvement initiatives.

Qualifications & Benefits

• Professional experience in property surveying within housing, construction or asset management.
• Level 5 HND in construction or surveying BSc or relevant strong experience in the disciplines.
• Strong knowledge of building pathology, damp and mould, HHSRS and relevant legislation.
• Experience leading or mentoring technical colleagues.
• Ability to accurately diagnose maintenance issues and identify practical solutions across multiple trades.
• Be able to adeptly specify maintenance and improvement works, including Schedule of Rates, technical drawings, and plans.
• Excellent communication and customer service skills.
• In depth knowledge of British Standards, Building Regulations, CDM Regulations, Decent Homes Standards, Awaab's Law, planning requirements and other regulations and codes of guidance affecting the maintenance function.

Competitive Salary: Alongside a generous annual leave package and flexible working options.

Comprehensive Benefits: A range of benefits, including pension and health and safety training.

Agile Working: Enjoy flexible working arrangements.

Support for You: Additional perks to support your wellbeing, including our EAP service.

If you are currently working as an Operations, Technical or Surveying Team Leader or Manager role, responsible for delivering excellence in customer service and leading and motivating a large team of technical professionals, then this role would be suitable for you.

At Broadacres, we champion diversity and are committed to being an equal opportunities and disability confident employer. We welcome applications from all community sectors and encourage individuals underrepresented in our organisation to apply.

Broadacres is a successful, innovative, not-for-profit housing association based in Northallerton, North Yorkshire. We own and manage more than 6,900 homes across various regions, providing top-tier services aimed at meeting our vision: 'to be the best rural housing association in the country'. We ensure our customers receive first‑class service, making them proud to live in a Broadacres' home.

Please note: This vacancy may close before the advertised closing date if sufficient suitable applications are received. We may be interviewing as applications come in, so apply early to avoid disappointment!