At a Glance
- Tasks: Provide compassionate support to residents, promoting their independence and wellbeing.
- Company: Join Broadacres, a leading not-for-profit housing association in North Yorkshire.
- Benefits: Generous holiday allowance, flexible working, and wellbeing support.
- Other info: Be part of a collaborative team focused on creating thriving communities.
- Why this job: Make a real difference in people's lives while building meaningful relationships.
- Qualifications: Experience in care or support roles, strong communication, and organisational skills.
The predicted salary is between 20250 - 24750 £ per year.
We're looking for a compassionate and motivated Support Worker to join our Extra Care team.
In this rewarding role, you'll provide person‑centred support to residents, helping them maintain their independence, wellbeing and quality of life within our Extra Care housing schemes across North Yorkshire.
You’ll play an important part in creating a safe, welcoming and inclusive environment where residents feel respected, valued and empowered to live independently at all of our Extra Care schemes.
- What You’ll Be Doing
- This is a varied and people-focused role where no two days are the same. You’ll:
Key Responsibilities
- Provide person‑centred support to residents, promoting independence and wellbeing.
- Develop positive, professional relationships with residents, their families and partner agencies.
- Support residents to access services, develop life skills and participate in social and community activities.
- Welcome new residents and help them settle into their home and the wider scheme.
- Assist with coordinating support services and referrals to meet individual needs.
- Respond to enquiries, concerns and complaints in a professional and compassionate manner.
- Promote resident involvement and social inclusion within the scheme and local community.
- Maintain accurate and confidential records in line with data protection requirements.
- Conduct health and safety checks, including testing monitoring, sensor and call equipment.
- Provide emergency response support when required and assist at other Extra Care schemes if needed.
You’ll be caring, organised and committed to delivering excellent customer service.
You’ll enjoy building relationships, supporting people to achieve positive outcomes and working collaboratively as part of a team.
Essential Experience & Skills
- Experience of working within a support, care or housing environment.
- Experience coordinating support from a range of services and agencies.
- Excellent verbal and written communication skills.
- Strong organisational skills and ability to manage competing priorities.
- Ability to analyse problems and identify practical solutions.
- Strong interpersonal and relationship‑building skills.
- IT literate and confident using digital systems and technologies.
- Full UK driving licence.
- Willingness to work outside normal office hours when required.
Commitment to equality, diversity and inclusion.
What We Offer
- Generous holiday allowance with the option to buy additional leave, alongside a pension scheme with life cover.
- Flexible and supportive working within a collaborative and customer‑focused team.
- Access to our Broad Rewards platform, offering schemes such as Cycle to Work and Smart Tech.
- A strong focus on wellbeing, including a 24/7 Employee Assistance Programme, counselling support and occupational health services.
- Everyday financial and lifestyle support, including eye care and flu vouchers, savings and low‑cost loan options, payroll giving to charities, and access to money advice services.
Why Broadacres?
At Broadacres, we’re committed to creating thriving communities and delivering exceptional services for our customers.
Our values of Respect, Empathy and Passion are at the heart of everything we do, and we’re looking for colleagues who share our commitment to making a positive difference.
Broadacres is a successful, innovative, not‑for‑profit housing association based in North Yorkshire, managing over 6,900 homes across the region.
Our vision is simple: to be the best rural housing association in the country.
Please note: This vacancy may close before the advertised closing date if sufficient suitable applications are received.
We may interview as applications are received, so early applications are encouraged.
Floating Support Worker in City of London employer: Broadacres Housing Association Ltd
Broadacres Housing Association Ltd. is an excellent employer that values its employees by fostering a supportive work culture and providing opportunities for personal and professional growth. With a focus on community engagement and teamwork, the role of Flexible Estate Caretaker & Grounds Maintenance offers a chance to make a meaningful impact while enjoying the benefits of working in a dynamic environment that prioritises employee well-being and development.
Contact Details:
Broadacres Housing Association Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Floating Support Worker in City of London
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Broadacres Housing Association Ltd.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Broadacres Housing Association Ltd!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Broadacres Housing Association Ltd, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Broadacres Housing Association Ltd or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Floating Support Worker in City of London
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Broadacres Housing Association Ltd:Before hitting send, make sure to tailor your application specifically to Broadacres Housing Association Ltd! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Broadacres Housing Association Ltd
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
