Assistant Director, Digital and Technology in Northallerton

Northallerton / hybrid circa £85,000 + pension

About Broadacres

Broadacres is a not-for-profit rural housing association based in Northallerton, providing homes and services across North Yorkshire’s rural communities, market towns and surrounding areas. We own, manage and invest in more than 7,000 homes, and our work is rooted in a clear social purpose: helping people to live safely, affordably and well in places they are proud to call home. Digital and technology have a central role to play in how we deliver that purpose.

The opportunity

This is a significant senior leadership opportunity at the centre of Broadacres’ next phase. You will be the most senior digital and technology leader in the organisation. Sitting within the new Transformation Directorate and reporting to the Director of Transformation, you will lead the digital and technology function while working across Broadacres to ensure systems, data, cyber security and digital capability directly support better services, stronger performance and improved customer outcomes.

The impact

This role will be central to how Broadacres builds stronger digital foundations for the future. You will:

• Lead digital and technology across Broadacres.
• Develop and deliver a clear digital and technology strategy, vision and roadmap.
• Build the short, medium and five-year view of digital investment and development.
• Lead a Digital Transformation Board, helping the organisation sequence priorities against business need, risk, investment and deliverability.
• Improve integration across core systems, including Salesforce, Business Central, Aareon QL and DRS.
• Strengthen data management, data quality, reporting and insight.
• Lead the development of a cyber security strategy and plan, ensuring Broadacres has secure, resilient and scalable digital foundations.
• Oversee Digital and Technology operations, service desk performance, infrastructure, development, telephony and cyber security.
• Support frontline colleagues with practical, usable technology, including property services and mobile teams.
• Build digital confidence and capability across the organisation.
• Lead the development of an AI strategy and roadmap, ensuring any adoption is ethical, proportionate and linked to improved customer and colleague experience.
• Manage digital and technology budgets of circa £1.5m across revenue and capital.
• Work closely with the Director of Transformation to ensure digital is embedded in the wider transformation programme.

The successful candidate will need to be both strategic and practical. You will be able to develop a credible roadmap and investment case, but also improve the fundamentals, support colleagues and make digital change feel useful, understandable and deliverable.

Location and working pattern

This role will require visible leadership and regular presence with colleagues. The exact working pattern will be discussed with the successful candidate, but candidates should expect to spend meaningful time on site, typically two to three days per week, in order to build relationships, understand the organisation and support delivery. This is not a remote technology role.

The person

We are looking for a credible digital and technology leader who can combine strategic thinking with practical delivery. Your experience is likely to include:

• Leading an ICT, digital or technology function.
• Developing and delivering digital strategy, technology roadmaps and investment plans.
• Leading digital transformation programmes with associated capital investment, business cases and benefits realisation.
• Improving systems integration, data management and data maturity.
• Strengthening cyber security, resilience and governance.
• Leading ICT service delivery, infrastructure, service desk, development and supplier relationships.
• Working with senior stakeholders and translating technology into business, service and customer outcomes.
• Supporting digital change in a complex organisation with multiple systems, stakeholders and priorities.

You will also demonstrate:

• Strong leadership skills and the ability to develop a high-performing digital and technology team.
• The ability to work beyond the IT function and influence colleagues across the wider organisation.
• A practical understanding of systems integration, data, cyber security and digital service delivery.
• Good judgement around investment, risk, value for money and organisational readiness.
• Strong communication skills, with the ability to explain digital and technical issues clearly to non-technical audiences.
• The ability to build confidence with senior leaders, colleagues and Board members.
• A visible, collaborative and values-led leadership style.
• A strong social conscience and commitment to Broadacres’ purpose.

Salary and reward

The salary for the role is circa £85,000. The package also includes:

• SHPS defined contribution pension, with 10% employer contribution.
• Generous holiday allowance.
• Wider benefits package to be confirmed.

This is a permanent senior leadership appointment.

Why this role?

This is an opportunity to join Broadacres at an important point in its journey. The organisation has a clear purpose, strong local connections and an ambition to be the best rural housing association in the country. For the right person, this is a chance to bring digital and technology leadership into an organisation where the work will make a visible difference.