At a Glance
- Tasks: Manage daily help desk operations and provide top-notch service to users.
- Company: A vibrant hospitality company in Devizes with a focus on teamwork.
- Benefits: Enjoy discounts, life assurance, and a pension scheme.
- Other info: Fixed-term, 26-hour per week role with great employee perks.
- Why this job: Join a dynamic team and enhance your customer service skills.
- Qualifications: Strong attention to detail and proficiency in MS Office required.
The predicted salary is between 12000 - 16000 £ per year.
A hospitality company in Devizes is seeking a Property Helpdesk Assistant to manage daily operations of the help desk and provide excellent service to users.
Responsibilities include:
- Logging jobs
- Liaising with partners
- Managing priorities
The ideal candidate will have:
- Strong attention to detail
- Customer service experience
- Proficiency in MS Office
This is a fixed-term, 26-hour per week position, with various employee benefits including discounts, life assurance, and a pension scheme.
Property Helpdesk Assistant – Devizes (Fixed-Term, 26h) employer: Broad Street Tavern website
Contact Detail:
Broad Street Tavern website Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Helpdesk Assistant – Devizes (Fixed-Term, 26h)
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work in helpdesk roles. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and helpdesk operations. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your attention to detail during the interview. Bring examples of how you've successfully managed priorities in past roles, as this will demonstrate your ability to handle the responsibilities of the Property Helpdesk Assistant.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Property Helpdesk Assistant – Devizes (Fixed-Term, 26h)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and attention to detail. We want to see how your skills match the Property Helpdesk Assistant role, so don’t be shy about showcasing relevant experiences!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the position and how you can contribute to our team. Keep it friendly and professional, just like we are at StudySmarter.
Show Off Your MS Office Skills: Since proficiency in MS Office is key for this role, make sure to mention any specific software you’re comfortable with. If you’ve used Excel for logging jobs or Word for documentation, let us know!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Broad Street Tavern website
✨Know the Company Inside Out
Before your interview, take some time to research the hospitality company in Devizes. Understand their values, mission, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a Property Helpdesk Assistant, customer service is key. Prepare examples from your past experiences where you provided excellent service or resolved issues efficiently. Be ready to discuss how you handle difficult situations and maintain a positive attitude.
✨Demonstrate Attention to Detail
Since the role requires strong attention to detail, think of specific instances where your meticulousness made a difference. Whether it was logging jobs accurately or managing priorities, share these examples to highlight your suitability for the position.
✨Familiarise Yourself with MS Office
Proficiency in MS Office is essential for this role. Brush up on your skills, especially in Excel and Word, as you may be asked about your experience during the interview. Consider preparing a quick demonstration of how you would use these tools in the context of the job.