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- Tasks: Support marketing campaigns using Pega CDH and optimise member communications.
- Company: BRMi, a diverse and inclusive employer focused on innovation.
- Benefits: Comprehensive health insurance, 401(k), paid time off, and educational assistance.
- Why this job: Join a dynamic team to enhance member experiences and drive impactful marketing strategies.
- Qualifications: Knowledge of Pega CDH or similar platforms and strong analytical skills required.
- Other info: Great opportunity for career growth in a collaborative environment.
The predicted salary is between 48000 - 72000 £ per year.
BRMi is seeking a Member Communication Orchestration Analyst to support the development and execution of targeting strategies and marketing campaigns in channels enabled by Pega Customer Decision Hub (CDH). Build, launch, and optimize Next Best Action campaigns across inbound and outbound channels through member profiling, experimentation, and performance analysis. Own the day-to-day campaign operations lifecycle—from requirements and approvals through QA/testing, deployment, and post-launch monitoring and issue resolution. Partner with marketing product strategists, business stakeholders, compliance, and cross-functional agile teams to achieve positive member experience and business outcomes.
Benefits
- Comprehensive Medical, Dental, and Vision Insurance
- Employer-Paid Life Insurance
- Employer-Paid Short-Term and Long-Term Disability Insurance
- 401(k)
- Paid Time Off (PTO) that includes Vacation Leave, Sick Leave, and 11 Paid Holidays
- Educational Assistance
- Salary Max: Vienna and Winchester, VA: $80K; Pensacola, FL: $70K
Responsibilities
- Support the development and execution of Next Best Action strategies using Pega CDH.
- Translate marketing requirements into CDH interaction strategies, targeting criteria, and personalization logic.
- Assist with coordinating and optimizing member communications across inbound and outbound channels.
- Create and refine user stories and documentation to support next best action implementations.
- Run simulations and perform basic analysis of decisioning results to evaluate performance and business impact.
- Troubleshoot routine Pega CDH issues and collaborate with technical teams to resolve integration or data concerns.
- Manage multiple marketing tasks and deliverables to ensure timely execution of initiatives.
- Perform other duties as assigned.
Qualifications
- Working knowledge of Pega CDH, Salesforce Marketing Cloud, or similar ESP/decisioning technology platforms.
- Experience collaborating with cross-functional technical and business teams.
- Ability to quickly learn new concepts, tools, and technologies related to marketing decisioning and analytics.
- Familiarity with marketing campaign processes, data analysis, and lifecycle management.
- Experience with analytics tools or data platforms (e.g., SQL, Databricks, Tableau, Power BI).
- Strong analytical, problem-solving, and communication skills.
- Bachelor’s degree in Marketing, Business, or equivalent experience.
BRMi will not sponsor applicants for work visas for this position. Positions are open to US Citizens, Permanent Residents, Green Card EAD and TN visa only. This is a W2 opportunity only. EOE/Minorities/Females/Vet/Disabled. We are an equal opportunity employer that values diversity and commitment at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. Employment policies and decisions on employment and promotion are based on merit, qualifications, performance, and business needs. The decisions and criteria governing the employment relationship with all employees are made in a nondiscriminatory manner, without regard to race, religion, color, national origin, sex, age, marital status, physical or mental disability, medical condition, veteran status, or any other factor determined to be unlawful by federal, state, or local statutes.
Member Communication Orchestration Analyst (PEGA) in Winchester employer: BRMi
Contact Detail:
BRMi Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Member Communication Orchestration Analyst (PEGA) in Winchester
✨Tip Number 1
Get to know the company inside out! Research BRMi's culture, values, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to Pega CDH and marketing strategies. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your relevant experience.
✨Tip Number 4
Follow up after your interview! A simple thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Member Communication Orchestration Analyst (PEGA) in Winchester
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with Pega CDH and marketing campaigns. We want to see how your skills align with the role, so don’t hold back on showcasing relevant projects!
Show Off Your Analytical Skills: Since this role involves a lot of data analysis, be sure to mention any experience you have with analytics tools like SQL or Tableau. We love seeing candidates who can turn data into actionable insights!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your key achievements and experiences stand out without unnecessary fluff.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at BRMi
✨Know Your Pega CDH Inside Out
Make sure you brush up on your knowledge of Pega Customer Decision Hub. Understand how it works, its features, and how it can be used to optimise marketing campaigns. Being able to discuss specific functionalities and how they relate to the role will show your genuine interest and expertise.
✨Showcase Your Analytical Skills
Prepare to discuss your experience with data analysis tools like SQL, Tableau, or Power BI. Bring examples of how you've used these tools to drive marketing decisions or improve campaign performance. This will demonstrate your ability to translate data into actionable insights.
✨Familiarise Yourself with Campaign Processes
Understand the lifecycle of marketing campaigns, from planning to execution and analysis. Be ready to talk about your past experiences managing multiple tasks and how you ensured timely delivery. This will highlight your organisational skills and ability to work under pressure.
✨Communicate Effectively
Since this role involves collaboration with various teams, practice articulating your thoughts clearly. Prepare to discuss how you've worked with cross-functional teams in the past and how you resolved any challenges. Strong communication skills are key to ensuring a positive member experience.
