At a Glance
- Tasks: Deliver top-notch bar and food service while creating a welcoming atmosphere.
- Company: Join Brixton House, a vibrant cultural hub celebrating creativity and community.
- Benefits: Earn £14.80 per hour with flexible full-time and part-time roles available.
- Other info: Enjoy a dynamic work environment with opportunities to grow and connect.
- Why this job: Be part of a mission to empower diverse voices through the arts.
- Qualifications: Must be 18+, with a passion for customer service and teamwork.
Reports to: Bar Supervisor
Salary: £14.80 per hour Location: Brixton House, London Contract: Full time and part time roles available
Background Brixton House is more than just a cultural space; it is a vibrant community hub where creativity thrives, voices are heard, and everyone is welcomed and celebrated.
We invite you to join us in our mission to enrich lives through the power of the arts.
Our vision is to empower the undervalued, unheard, and excluded communities through our creative and cultural spaces.
We believe in creating a haven where every voice matters, where stories from all walks of life can be shared and celebrated.
Our mission is rooted in the rich and influential history of Ovalhouse Theatre, from which Brixton House has emerged as a dynamic new cultural hub.
We are dedicated to presenting and collaborating with voices and perspectives that are often marginalised in mainstream funded culture.
Our commitment to building a strong connection with our community is reflected in our core values:
- 1. Always be welcoming to our international community
- 2. Be radical and progressive in our thinking and activities
3. Be collaborative in our ambitions – nurturing new relationships locally, and beyond Brixton
4. Most importantly, always celebrate our unique identity and growing accomplishments
Purpose of the role To deliver excellent bar and food service at Brixton House, ensuring a welcoming experience across bar, floor service, events and community activities.
To always deliver the highest standards of customer service and to perform all aspects of bar service which may include opening, cleaning, and general daily procedures with a comprehensive knowledge of all drinks, food, and other products on offer.
To always adhere to health and safety, licensing, and food hygiene regulations.
KEY RESPONSIBILITIES Customer Service: • Ensure that the customer experience is always excellent.
- Deliver high standards of customer service (prompt, unobtrusive, attentive) while complying with current safety measures.
- Maintain a high-profile during service, being polite and helpful. • Promote and establish a regular customer base, remember their likes and dislikes.
- Smile and maintain eye contact with customers. • Maintain high standards of personal appearance and hygiene.
- Provide excellent customer service in line with the values of Brixton House Theatre & Bar. • Take instruction from line managers, and when possible, anticipate their requirements
- Be conversant with the tills (EPOS) system. • Follow the order of service • Respond to any drinks/menu queries with knowledgeable answers.
- Prioritise theatre and bar VIP’s, unhappy customers, regulars.
- Ensure your working environment remains clean and tidy.
- Ensure the customers’ needs come first.
- React promptly and deal with any complaints, breakages, spillages in the correct manner.
- Provide consistent positive attitude when working with other staff members, communicate any unresolved issues to a Line Manager.
- Provide excellent teamwork to assist others. • Follow the cash handling procedures.
General
- Maintain excellent levels of customer service.
- Keep up to date with licensing legislation and awareness of legal responsibility for the premises and inform others if needed.
- Enforce Health & Safety rules and Food Hygiene regulations to deliver high standards.
- Contribute towards Equality, Access and Diversity policies.
- Undertake such other reasonable duties as may be required from time to time.
- To maximise income and minimise expenditure wherever possible without jeopardising the quality of the work or the reputation of Brixton House.
Brixton House Welcome: • Vitally to build, nurture, maintain and develop relationships with new and existing regulars.
- Adhere to Brixton House Welcome by providing a warm and friendly community focussed service.
- Respond to regulars’ and community needs and expectations.
- To provide a welcoming environment to all visitors to Brixton House.
- To uphold the highest standard of customer service.
PERSON SPECIFICATION Essential: • Keen interest in the arts & in particular, Brixton House.
- Friendly & warm personality.
- Commitment to high levels of customer service, with experience of dealing with customers both in person and on the telephone.
- Good communicator, able to offer a consistently high standard of customer care.
- Enthusiastic team worker with excellent interpersonal skills.
- Ability to use your initiative and prioritise tasks. • Ability to work well under pressure.
- Accurate cash-handling skills.
- Availability to work evenings and weekends essential
- Applicants must be aged 18 or over due to licensing requirements
- The role involves standing and moving around the bar area for extended periods while serving customers.
Desirable: • Food Hygiene Certificate • Basic knowledge of health & safety and/or hygiene issues.
- Bar experience and the use of electronic till systems.
Deadline: 8th August 2026 23:59 Interviews will take place on a rolling basis. We will get in touch with you to arrange a date.
REF-(Apply online only)
Bartenders in Brixton employer: Brixton House
Brixton House is an exceptional employer that fosters a vibrant and inclusive work culture, where creativity and community engagement are at the heart of everything we do. As a Bartender, you will not only enjoy competitive pay but also have the opportunity to grow within a dynamic environment that values your contributions and encourages personal development. Join us in making a meaningful impact while working in a lively cultural hub in London, where every voice is celebrated and every day brings new experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Bartenders in Brixton
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Brixton House. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Brixton House
Don't be shy about reaching out to Brixton House directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Bartenders in Brixton
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Brixton House and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Brixton House
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
