At a Glance
- Tasks: Support installation of soft drinks equipment and deliver excellent customer service.
- Company: Join Carlsberg Britvic, the UK's largest multi-beverage supplier with iconic brands.
- Benefits: Enjoy a competitive salary, private medical options, and generous holiday allowances.
- Other info: Comprehensive training provided in a diverse and inclusive work environment.
- Why this job: Be a brand ambassador and make a positive impact on customer experiences.
- Qualifications: Valid UK driving licence and a customer-focused attitude are essential.
The predicted salary is between 40500 - 49500 £ per year.
Location: Field-based role covering customer sites across Yorkshire (Leeds)
Job Length: 6 months Fixed-term contract
Working Hours: Full time, Monday to Friday
Competitive Salary with extensive benefits:
- Monthly product allowance – alcoholic & non-alcoholic options available
- Private Medical options
- Life Assurance
- Company bonus scheme
- Access to 24/7 GP services
- Enhanced pension contribution
- Generous holiday (including bank holidays)
- Access to a range of high street discounts
About the role:
As a Carlsberg Britvic Technical Service Trainee, you’ll be a brand ambassador by delivering a simply brilliant first impression to our customers. Preparation and presentation are key to delivering a perfect visit that meets and exceeds our customer’s expectations. You’ll use your skills to support the installation of our soft drinks equipment in a variety of business premises across the Yorkshire region, working with an experienced Technical Service Representative.
Role Responsibilities:
- Support Technical Service Representatives with the installation of soft drinks dispense equipment across a variety of customer locations.
- Deliver high-quality technical service and ensure installations are completed to the required standards.
- Provide an excellent customer experience and create a positive first impression.
- Educate customers on equipment use, food hygiene responsibilities and basic fault diagnosis.
- Help maximise equipment uptime and minimise service calls following installation.
- Build positive relationships with customers and provide a professional and helpful service.
- Work independently and manage day-to-day activities effectively.
- Ensure all work is completed safely and to the required quality standards.
Experience and Key Attributes:
- Valid full manual UK driving licence.
- A customer-focused approach with a genuine interest in helping people.
- Good practical, hands-on skills and confidence working with equipment.
- Strong communication and relationship-building skills.
- Ability to work independently and use your own initiative.
- A flexible and adaptable approach to work.
- An interest or background in DIY, maintenance, or other practical/technical work would be advantageous.
- Previous technical experience is not essential, as comprehensive training and ongoing support will be provided.
Our commitment to diversity equity & inclusion:
We welcome applications from people of all backgrounds, identities, and experiences - including those of different races, ethnicities, genders, sexual orientations, ages, abilities, religions, and socioeconomic statuses. We actively seek to create a safe and inclusive environment for all of our colleagues, where diverse perspectives are welcomed, and inclusive practices are embedded in everything we do. We are happy to support accessibility needs, to ensure a fair and equitable experience for all candidates, so please do let us know if you require any adjustments during the recruitment process.
Trainee Field Service Technician - Drinks Dispense employer: Britvic
Carlsberg Britvic is an exceptional employer, offering a dynamic work environment where every day presents new challenges and learning opportunities. With a strong commitment to employee growth, comprehensive training, and a range of benefits including private medical options and generous holiday allowances, you will feel valued and supported in your role as a Technical Services Representative. Located in Manchester, you'll be part of a team that prioritises customer satisfaction while enjoying the perks of working for one of the UK's largest multi-beverage suppliers.
StudySmarter Expert Advice🤫
We think this is how you could land Trainee Field Service Technician - Drinks Dispense
✨Join Sales Networking Events
Get yourself to local sales networking events and workshops. These are prime spots to connect with professionals in field sales and learn a few tricks of the trade. Plus, you might bump into hiring managers looking for fresh talent like yourself!
✨Engage with Industry Communities
Dive into online communities specific to sales, like LinkedIn groups or relevant forums. By actively participating, you'll not only expand your network but also get a sense of what skills are hot in the field right now. Who knows, you might catch the eye of someone from Britvic!
✨Leverage Your University Connections
As a trainee, your university's career services can be a treasure trove of opportunities. Reach out to alumni who are already in sales roles; they can provide insights and even refer you to openings at companies like Britvic.
✨Showcase Your Sales Skills
Create a personal pitch or a demo of your sales skills. Whether it’s a mock sales presentation or a video about your approach, it’s a great way to demonstrate your capability and passion. Make sure to highlight this in your applications to Britvic!
We think you need these skills to ace Trainee Field Service Technician - Drinks Dispense
Some tips for your application 🫡
Show off your communication skills:In field sales, having excellent communication skills is key. When you write your CV and cover letter, make sure to highlight experiences where you've successfully engaged with people or solved problems through effective communication. Use specific examples that showcase your ability to connect and persuade.
Demonstrate your passion for sales:As a trainee, it's important for us to see your enthusiasm for a career in sales. Use your cover letter to tell us why you're excited about this field and what you hope to learn with us at Britvic. Share any relevant experiences, even if they’re from side jobs, that sparked your interest in sales.
Tailor your CV to the field sales role:Since this is a trainee position, ensure your CV highlights transferable skills like customer service experience, teamwork, and any relevant coursework. Plus, if you've done any projects or internships that relate to sales or client interaction, definitely include those – it’ll show us you’re eager and ready to get into the field!
Express your willingness to learn and grow:Companies love to see candidates who are open to learning, especially in a trainee role. In your application, be sure to mention your willingness to learn from experienced team members and how you aim to develop your skills in field sales at Britvic. This’ll help us see your potential as part of our team!
How to prepare for a job interview at Britvic
✨Know Your Product Inside Out
As a trainee in field-sales, you're gonna want to have a thorough understanding of the products or services you’ll be selling at Britvic. Brush up on the unique selling points and be ready to discuss how they meet customer needs—think about how you might tailor your pitch to different types of clients.
✨Show Off Your Communication Skills
Field-sales is all about building relationships. During the interview, be prepared to demonstrate your communication skills—consider role-playing scenarios where you engage with potential clients. You might even be asked to sell something to your interviewer, so have fun with it and show your persuasive side!
✨Understand the Sales Process
Familiarise yourself with the sales funnel and how nurturing leads works. You might be quizzed on how you would handle different stages of the sales process or overcome objections, so think about real-life examples from your experiences where you’ve solved problems or led discussions.
✨Be Ready to Discuss Your Learning Potential
As a trainee, your eagerness to learn is key! Be prepared to talk about why you’re interested in field-sales and how this role at Britvic fits into your career path. Show them you’ve got the ambition and a willingness to develop your skills—after all, they're investing in you!
