Growth & Capability Lead β€” Customer Service Coach in Lutterworth

Growth & Capability Lead β€” Customer Service Coach in Lutterworth

Lutterworth Full-Time 40000 - 40000 Β£ / year (est.) No working from home possible
Britvic

At a Glance

  • Tasks: Lead and coach the Customer Service team to enhance skills and best practices.
  • Company: Join Britvic, a dynamic leader in the beverage industry.
  • Benefits: Enjoy competitive pay, career development, and a supportive work environment.
  • Other info: Be part of a culture that values continuous improvement and resilience.
  • Why this job: Make a real difference by empowering a high-performing team and driving growth.
  • Qualifications: Experience in coaching, leadership, and customer service excellence.

The predicted salary is between 40000 - 40000 Β£ per year.

Britvic is seeking a Growth & Capability Lead to develop capability, accelerate growth in skills, and embed best practice across the Customer Service team.

This role acts as a capability leader, coach, and operational expert, supporting Representatives and stepping into account management when needed.

This hands-on leadership role emphasizes influence, training, and continuous improvement with a focus on building a resilient, high-performing team.

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Growth & Capability Lead β€” Customer Service Coach in Lutterworth employer: Britvic

At Britvic, we pride ourselves on being an excellent employer, offering a dynamic work culture that fosters innovation and collaboration in the heart of Hemel Hempstead. Our employees benefit from a hybrid working model, extensive perks, and opportunities for professional growth, making it a rewarding place to develop your career while contributing to exciting projects that shape the future of our brands.

Britvic

Contact Details:

Britvic Recruitment Team

We think you need these skills to ace Growth & Capability Lead β€” Customer Service Coach in Lutterworth

Coaching Skills
Capability Development
Influencing Skills
Training Skills
Continuous Improvement
Team Building
Account Management