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- Tasks: Lead negotiations and create strategic plans for Tesco to drive growth.
- Company: Join Carlsberg Britvic, the UK's largest multi-beverage supplier with iconic brands.
- Benefits: Enjoy a competitive salary, private medical options, and generous holiday.
- Why this job: Make an impact in a dynamic role with opportunities for personal and professional growth.
- Qualifications: Experience in grocery, budget management, and strong communication skills required.
- Other info: Hybrid working model with a focus on collaboration and innovation.
The predicted salary is between 36000 - 60000 £ per year.
Job Title: Customer Development Manager – Tesco
Location: Hemel Hempstead – Hybrid working
Job Length: 12 Month Fixed Term Contract
Working Hours: Monday – Friday (full time)
Competitive Salary with extensive benefits:
- Monthly product allowance – alcoholic & non-alcoholic options available
- Private Medical options
- Life Assurance
- Company bonus scheme
- Access to 24/7 GP services
- Enhanced pension contribution
- Generous holiday (inc bank holidays)
- Access to a range of high street discounts
Carlsberg Britvic is the largest multi-beverage supplier in the UK and is home to some of the most iconic and popular beers & soft drinks, including Carlsberg Danish Pilsner, 1664, Poretti and Brooklyn to ale favourites such as Hobgoblin and Wainwright. For soft drinks, Carlsberg Britvic’s brands include J2O, Robinsons, Tango and London Essence along with the licence rights to the Pepsi portfolio in the UK including Pepsi MAX, 7UP, Lipton Iced Tea and Rockstar Energy.
About the role:
Reporting into the Business Development Manager, this role will partner with our Tesco account and will be a key point of contact for our customer – leading negotiations and crafting strategic and tactical account plans to drive volume, profit, and market share growth.
Role Responsibilities:
- Develop a customer-specific strategic plan aligned with channel goals, in collaboration with Marketing and Planning & Execution, ahead of the financial year.
- Create a tactical plan with Planning & Execution to deliver Carlsberg Britvic share, revenue, and trading contribution targets.
- Lead price increase planning, including pre-conditioning, execution, and objection handling.
- Collaborate with the Customer Logistics Manager to ensure accurate volume forecasting.
- Establish and lead a robust customer contact strategy to unlock new opportunities.
- Ensure well-prepared, structured customer meetings and coach the wider team to do the same.
- Monitor account performance, adjust tactics as needed, and drive cross-functional collaboration.
- Spend time in outlets to gain insight, assess execution, and support team development.
- Fully accountable for the P&L of your category within Tesco, including building and agreeing investment plans to deliver AOP objectives.
- Manage allocated budgets in line with channel and brand guidelines, ensuring maximum ROI.
- Set up key rebates and settle claims where value, risk, or scale are significant.
- Use CRM tools (e.g., Xtel, Anaplan) to manage responsibilities and related business processes.
Experience and Key Attributes:
- Experience working in grocery and commercial
- Experience of budgetary management – trade investment
- Experience in category development, customer category development or buying (desirable)
- Inspirational and persuasive communicator
- Strong commercial acumen to shape effective propositions and account plans
- Confident in P&L, volume, and profit forecasting
- Skilled in selling and negotiation
- Excellent interpersonal and communication skills for building strong partnerships
- Proficient in personal planning and time management
We aim to make a difference, bringing together two diverse companies, our global reach enables opportunity, growth and a chance to work with some fantastic people.
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Customer Development Manager - Tesco employer: Britvic
Contact Detail:
Britvic Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Development Manager - Tesco
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up LinkedIn. The more people you know, the better your chances of landing that Customer Development Manager role at Tesco.
✨Tip Number 2
Prepare for those interviews! Research Tesco and Carlsberg Britvic inside out. Know their products, values, and recent news. This will help you tailor your answers and show them you're genuinely interested in the role.
✨Tip Number 3
Practice your negotiation skills. As a Customer Development Manager, you'll need to lead negotiations effectively. Role-play with a friend or use online resources to sharpen your skills before the big day.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Customer Development Manager - Tesco
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Customer Development Manager role. Highlight your experience in grocery and commercial sectors, and don’t forget to showcase your skills in budget management and negotiation. We want to see how you can bring value to our Tesco account!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for this role. Mention specific achievements that demonstrate your commercial acumen and ability to drive growth. Remember, we love a good story!
Showcase Your Communication Skills: As a Customer Development Manager, strong communication is key. In your application, highlight instances where you've successfully built partnerships or led negotiations. We want to see how you can inspire and persuade others!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at StudySmarter!
How to prepare for a job interview at Britvic
✨Know Your Customer
Before the interview, dive deep into Tesco's business model and their partnership with Carlsberg Britvic. Understand their goals, challenges, and how your role as a Customer Development Manager can drive growth. This knowledge will help you tailor your responses and show that you're genuinely interested in the position.
✨Showcase Your Negotiation Skills
Prepare specific examples of past negotiations you've led, especially in grocery or commercial settings. Highlight your strategies for overcoming objections and achieving win-win outcomes. This will demonstrate your ability to lead negotiations effectively, which is crucial for this role.
✨Be Data-Driven
Familiarise yourself with key metrics related to P&L, volume, and profit forecasting. Be ready to discuss how you've used data to inform your decisions in previous roles. This will showcase your strong commercial acumen and ability to manage budgets effectively.
✨Prepare for Scenario Questions
Anticipate scenario-based questions that may focus on customer contact strategies or tactical planning. Think through how you would approach these situations, and be prepared to explain your thought process. This will highlight your problem-solving skills and strategic thinking.
