Customer Development Manager - Forecourts
Customer Development Manager - Forecourts

Customer Development Manager - Forecourts

Full-Time 36000 - 60000 Β£ / year (est.) No home office possible
Go Premium
B

At a Glance

  • Tasks: Lead customer strategies and drive growth in the beverage sector.
  • Company: Join Carlsberg Britvic, a leading multi-beverage supplier in the UK.
  • Benefits: Enjoy competitive salary, private medical options, and generous holiday.
  • Why this job: Make an impact in a dynamic role with strong customer relationships.
  • Qualifications: Strong communication skills and experience in account management required.
  • Other info: Diverse and inclusive workplace with excellent career development opportunities.

The predicted salary is between 36000 - 60000 Β£ per year.

Location: Field-based

Job Length: Permanent

Working Hours: 37.5

Competitive Salary with extensive benefits:

  • Monthly product allowance – alcoholic & non-alcoholic options available
  • Private Medical options
  • Life Assurance
  • Company bonus scheme
  • Access to 24/7 GP services
  • Enhanced pension contribution
  • Generous holiday (including bank holidays)
  • Access to a range of high street discounts

Carlsberg Britvic is the largest multi-beverage supplier in the UK and is home to some of the most iconic and popular beers & soft drinks, including Carlsberg Danish Pilsner, 1664, Poretti and Brooklyn to ale favourites such as Hobgoblin and Wainwright. For soft drinks, Carlsberg Britvic’s brands include J2O, Robinsons, Tango and London Essence along with the licence rights to the Pepsi portfolio in the UK including Pepsi MAX, 7UP, Lipton Iced Tea and Rockstar Energy. With a strong national footprint, the Carlsberg Britvic business includes 5 production facilities and 16 logistics depots servicing customers up and down the UK.

About the Role:

As a Customer Development Manager, you will be the primary point of contact for customers in our exciting growth channel. You'll lead strategic negotiations and develop comprehensive account plans to drive growth in volume, profit, and market share. With full P&L responsibility for both Soft Drinks and Beer business within your assigned accounts, you'll collaborate across functions to deliver exceptional results while building strong customer relationships with key accounts such as Shell, Rontec, EG On the Move, and Park Garages.

Role Responsibilities:

  • Develop and execute customer-specific strategic plans aligned with channel goals to achieve share, revenue, and trading contribution targets
  • Manage full P&L accountability for the Soft Drinks and Beer business, including building investment plans that ensure maximum ROI on allocated budgets
  • Establish robust customer contact strategies to identify and unlock new growth opportunities in a channel already showing strong momentum
  • Monitor account performance, adjust tactics as needed, and drive cross-functional collaboration to ensure business objectives are met
  • Conduct regular outlet visits to gain market insights, assess execution quality, and support team development
  • Identify and implement innovative ways of working to strengthen Route-to-Market relationships
  • Lead strategic negotiations and develop comprehensive account plans to drive sustainable business growth

Experience and Key Attributes:

  • Strong interpersonal and communication skills with proven ability to build lasting customer partnerships
  • Demonstrated understanding of trade investment and budgetary management
  • Robust commercial acumen to develop effective propositions and strategic account plans
  • Track record in account management with P&L, volume, and profit forecasting capabilities
  • Growth mindset with confidence to challenge the status quo and drive commercially sound outcomes
  • Ability to foster inclusive environments, support team members, and act as a brand ambassador
  • Decisive action-taker who embraces continuous learning and improvement

Our commitment to diversity, equity & inclusion:

We welcome applications from people of all backgrounds, identities, and experiences – including those of different races, ethnicities, genders, sexual orientations, ages, abilities, religions, and socioeconomic statuses. We actively seek to create a safe and inclusive environment for all of our colleagues, where diverse perspectives are welcomed, and inclusive practices are embedded in everything we do.

We are happy to support accessibility needs, to ensure a fair and equitable experience for all candidates, so please do let us know if you require any adjustments during the recruitment process.

Application Process:

We read applications continuously, and vacancies may be filled anytime, so please apply as early as possible. We look forward to receiving your application.

Customer Development Manager - Forecourts employer: Britvic

Carlsberg Britvic is an exceptional employer, offering a dynamic work culture that prioritises employee growth and well-being. As a Customer Development Manager, you will benefit from a competitive salary, extensive benefits including private medical options and a generous holiday allowance, while working in a collaborative environment that values diversity and inclusion. With opportunities to lead strategic initiatives and build strong customer relationships, you'll be part of a forward-thinking team dedicated to driving success in the beverage industry.
B

Contact Detail:

Britvic Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Customer Development Manager - Forecourts

✨Tip Number 1

Get to know the company inside out! Research Carlsberg Britvic's products and values. This way, when you chat with them, you can show off your knowledge and passion for their brands.

✨Tip Number 2

Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral!

✨Tip Number 3

Prepare for those interviews by practising common questions related to account management and P&L responsibilities. We want you to feel confident and ready to showcase your skills!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Carlsberg Britvic.

We think you need these skills to ace Customer Development Manager - Forecourts

Strategic Planning
P&L Management
Account Management
Negotiation Skills
Commercial Acumen
Customer Relationship Management
Market Insight Analysis
Budget Management
Cross-Functional Collaboration
Growth Mindset
Interpersonal Skills
Communication Skills
Team Development
Innovative Problem Solving

Some tips for your application 🫑

Tailor Your Application: Make sure to customise your CV and cover letter for the Customer Development Manager role. Highlight your experience in account management and P&L responsibility, as these are key aspects of the job. We want to see how your skills align with our goals!

Showcase Your Achievements: Don’t just list your responsibilities; share specific achievements that demonstrate your commercial acumen and ability to drive growth. Use numbers and examples to illustrate your success in previous roles. This helps us see the impact you can make!

Be Authentic: Let your personality shine through in your application. We value diversity and want to know who you are beyond your professional experience. Share your passion for the industry and how you can contribute to our inclusive culture at Carlsberg Britvic.

Apply Early!: We read applications continuously, so don’t wait until the last minute to submit yours. Applying early gives you a better chance of standing out. Head over to our website and get your application in – we can’t wait to hear from you!

How to prepare for a job interview at Britvic

✨Know Your Brands

Familiarise yourself with Carlsberg Britvic's product range, including both their alcoholic and non-alcoholic options. Being able to discuss specific brands like Carlsberg Danish Pilsner or J2O during your interview will show your genuine interest and understanding of the company.

✨Master the P&L Basics

Since the role involves full P&L responsibility, brush up on your financial acumen. Be prepared to discuss how you would manage budgets and drive ROI in your previous roles. Having concrete examples ready will demonstrate your capability in this area.

✨Showcase Your Negotiation Skills

Think of past experiences where you've successfully negotiated deals or developed strategic plans. Be ready to share these stories, focusing on the outcomes and how they align with the goals of driving growth and building customer relationships.

✨Emphasise Your Growth Mindset

The company values a growth mindset, so be prepared to discuss how you've challenged the status quo in your previous roles. Share examples of how you've embraced continuous learning and improvement, and how that has positively impacted your work.

Customer Development Manager - Forecourts
Britvic
Go Premium

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

B
  • Customer Development Manager - Forecourts

    Full-Time
    36000 - 60000 Β£ / year (est.)
  • B

    Britvic

    1001-5000
Similar positions in other companies
UK’s top job board for Gen Z
discover-jobs-cta
Discover now
>