Customer Category & Insights Executive - Convenience
Customer Category & Insights Executive - Convenience

Customer Category & Insights Executive - Convenience

Full-Time 35000 - 45000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Drive category growth and optimise strategies in the convenience sector.
  • Company: Join Carlsberg Britvic, a leading multi-beverage supplier in the UK.
  • Benefits: Enjoy competitive salary, private medical options, generous holidays, and high street discounts.
  • Other info: Diverse and inclusive workplace with excellent career development opportunities.
  • Why this job: Be part of a dynamic team shaping the future of iconic beverage brands.
  • Qualifications: Experience in FMCG or retail, strong analytical skills, and a collaborative mindset.

The predicted salary is between 35000 - 45000 £ per year.

Location: Hemel Hempstead - Breakspear Park (Hybrid, at least 2 days working from the office)

Job Length: Permanent

Working Hours: 37.5

Competitive Salary with extensive benefits:

  • Monthly product allowance – alcoholic & non-alcoholic options available
  • Private Medical options
  • Life Assurance
  • Company bonus scheme
  • Access to 24/7 GP services
  • Enhanced pension contribution
  • Generous holiday (inc bank holidays)
  • Access to a range of high street discounts

Carlsberg Britvic is the largest multi-beverage supplier in the UK and is home to some of the most iconic and popular beers & soft drinks, including Carlsberg Danish Pilsner, 1664, Poretti and Brooklyn to ale favourites such as Hobgoblin and Wainwright. For soft drinks, Carlsberg Britvic’s brands include J2O, Robinsons, Tango and London Essence along with the licence rights to the Pepsi portfolio in the UK including Pepsi MAX, 7UP, Lipton Iced Tea and Rockstar Energy.

About the Role

Join Carlsberg Britvic, one of the world's largest drinks companies formed through the January 2025 acquisition of Britvic by Carlsberg. With our exceptional portfolio of brands enjoyed by millions throughout the UK and a combined Off Trade revenue exceeding £1.4 billion, we're positioned for tremendous growth as a total drinks powerhouse. As our Category Executive, you'll play a pivotal role in translating category strategies into commercial execution across Managed Convenience channels. Working closely with the Senior Category Manager, you'll drive execution against our market maps to optimize distribution, range, space, and rate of sale. Your deep understanding of shopper behaviours and collaborative approach will help deliver category growth for our customers, secure competitive advantage for our brands, and strengthen Carlsberg Britvic's position as a trusted partner. This central role connects our planning and execution of commercial initiatives, requiring strong relationships across commercial functions including marketing, category strategy, insights, commercial operations, and sales teams.

Role Responsibilities

  • Lead the customer and channel agenda across Managed Convenience, including Forecourts, High Street, Travel, Symbol, and Convenience Multiple fascias to maximize current performance while unlocking future growth opportunities
  • Contribute to annual operating category plans that drive execution against our category vision, range, and merchandising strategies
  • Translate consumer, shopper, and market trends into actionable strategies that drive category growth and competitive advantage
  • Champion the execution of space, range, distribution, and promotional tactics in outlet, ensuring alignment with market maps and performance targets
  • Build and maintain key customer relationships, serving as the voice of the category and embedding Carlsberg Britvic's thought leadership to improve Advantage Group Survey results
  • Develop compelling category selling stories and customer immersion experiences that influence implementation of category solutions
  • Support strategic initiatives around critical industry topics including health and wellness, sustainability, Deposit Return Scheme (DRS), and High Fat Salt Sugar (HFSS) legislation
  • Track performance against distribution, range, and space targets, applying insights to future planning and continuous improvement
  • Collaborate across functions to deliver integrated category solutions that drive business growth

Experience and Key Attributes

  • Experience in FMCG, retail, or category/insights roles with exposure to category management processes and direct customer interaction
  • Strong analytical skills with proficiency in Excel and ability to extract meaningful insights from data platforms such as Nielsen, Circana, Lumina, and Kantar
  • Excellent communication abilities to craft compelling stories and clearly articulate insights both verbally and in written formats
  • Collaborative mindset with demonstrated ability to work seamlessly across functions, with suppliers, and customers
  • Commercial acumen with understanding of business drivers behind category decisions
  • Agile problem-solver who responds quickly to shifting priorities with a passion for continuous learning
  • Degree (or equivalent) in Business, Marketing, Economics, or related field; working knowledge of space planning tools (e.g., JDA) and loyalty platforms advantageous

Our commitment to diversity equity & inclusion

We welcome applications from people of all backgrounds, identities, and experiences - including those of different races, ethnicities, genders, sexual orientations, ages, abilities, religions, and socioeconomic statuses. We actively seek to create a safe and inclusive environment for all of our colleagues, where diverse perspectives are welcomed, and inclusive practices are embedded in everything we do.

We are happy to support accessibility needs, to ensure a fair and equitable experience for all candidates, so please do let us know if you require any adjustments during the recruitment process.

Application Process: We read applications continuously, and vacancies may be filled anytime, so please apply as early as possible. We look forward to receiving your application.

Customer Category & Insights Executive - Convenience employer: Britvic Soft Drinks

Carlsberg Britvic is an exceptional employer, offering a dynamic work culture that prioritises employee growth and collaboration. Located in Hemel Hempstead, the company provides extensive benefits including a competitive salary, private medical options, and generous holiday allowances, all while fostering an inclusive environment where diverse perspectives are valued. As a key player in the beverage industry, employees have the opportunity to contribute to meaningful projects that drive category growth and innovation, making it a rewarding place to build a career.
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Contact Detail:

Britvic Soft Drinks Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Category & Insights Executive - Convenience

✨Tip Number 1

Network like a pro! Reach out to people in the industry, especially those at Carlsberg Britvic. A friendly chat can open doors and give you insights that might just set you apart from other candidates.

✨Tip Number 2

Prepare for the interview by knowing your stuff! Dive deep into Carlsberg Britvic's brands and recent market trends. Show us you’re not just another candidate but someone who’s genuinely interested in making an impact.

✨Tip Number 3

Practice your storytelling skills! We want to hear how your experiences relate to the role. Craft compelling narratives around your past achievements that highlight your analytical skills and collaborative mindset.

✨Tip Number 4

Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression. It shows you’re keen and professional, which is exactly what we love to see at Carlsberg Britvic.

We think you need these skills to ace Customer Category & Insights Executive - Convenience

Analytical Skills
Excel Proficiency
Data Insights Extraction
Communication Skills
Category Management
Commercial Acumen
Collaborative Mindset
Problem-Solving Skills
Understanding of FMCG
Experience with Data Platforms (Nielsen, Circana, Lumina, Kantar)
Space Planning Tools Knowledge (e.g., JDA)
Customer Relationship Management
Ability to Translate Market Trends into Strategies
Continuous Learning

Some tips for your application 🫡

Tailor Your CV: Make sure your CV speaks directly to the role of Customer Category & Insights Executive. Highlight your experience in FMCG and any relevant analytical skills, as these are key for us.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background aligns with our goals at Carlsberg Britvic.

Showcase Your Analytical Skills: Since we value strong analytical abilities, be sure to mention any tools or platforms you’ve used, like Excel or Nielsen. Give examples of how you've turned data into actionable insights.

Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any updates!

How to prepare for a job interview at Britvic Soft Drinks

✨Know Your Brands

Before the interview, make sure you’re familiar with Carlsberg Britvic's portfolio. Understand the key brands and their market positioning. This will help you demonstrate your knowledge of the company and how you can contribute to category growth.

✨Showcase Analytical Skills

Since the role requires strong analytical skills, be prepared to discuss your experience with data platforms like Nielsen or Kantar. Bring examples of how you've used data to drive insights and decision-making in previous roles.

✨Prepare for Scenario Questions

Expect questions that assess your problem-solving abilities and how you handle shifting priorities. Think of specific examples from your past experiences where you successfully navigated challenges in a fast-paced environment.

✨Build Relationships

Highlight your collaborative mindset by discussing how you've built relationships across functions in previous roles. Be ready to share examples of how you’ve worked with marketing, sales, or other teams to achieve common goals.

Customer Category & Insights Executive - Convenience
Britvic Soft Drinks

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