At a Glance
- Tasks: Welcome visitors, assist with parking, and ensure a smooth experience at Snape Maltings.
- Company: Join Britten Pears Arts, a charity transforming lives through music and arts.
- Benefits: Enjoy flexible hours, outdoor work, staff discounts, and a beautiful setting.
- Other info: Great opportunity for part-time work around your studies or existing job.
- Why this job: Be the friendly face of our vibrant community and make a positive impact.
- Qualifications: Must be 17+, friendly, calm under pressure, and enjoy working with people.
The predicted salary is between 10.8 - 13.2 £ per hour.
About us: Overlooking the Alde estuary, Snape Maltings is situated close to the Suffolk coast. It is a popular visitor destination with independent shops, cafes, a restaurant, event venues and art galleries. The site is now largely owned by Britten Pears Arts, a Music & Arts based charity, and all profits contribute towards our charitable work. Our mission is to use Music, Arts & Heritage to transform people’s lives for the better, to bring communities together and effect positive social change. BPA continues to follow in the footsteps of founders Britten and Pears, inspired by their goal to make the arts useful and available to all. At our two internationally recognised cultural destinations, Snape Maltings and The Red House, we create vibrant, uplifting and life-enhancing experiences for visitors, customers and audiences alike. We deliver this vision through our remarkable people and brilliant inclusive teams, working together with a sense of purpose.
We are currently looking for reliable people to join our friendly Welcome / Car Parking team. Hours are flexible including weekends, school holidays, and our busy concerts, festivals, weddings, and farmers' markets events. This Zero hour contract provides ultimate flexibility to provide additional work around an existing job, or as a part time role. This role supports the Welcome Team Supervisors and would suit someone who likes working outdoors and interacting with people. The Welcome Team are often the first point of contact for visitors arriving at Snape Maltings and so this role is required to be an ambassador for the organisation’s values.
To be considered for this role you must be aged 17+
- Previous experience working with people in a voluntary or paid capacity
- Is friendly and relates well to people from all walks of life
- Calm and friendly under pressure
- Makes a positive contribution to the team
- Is well presented and can act as an ambassador for the organisation
Responsibilities:
- Welcomes visitors to the site at peak times throughout the year
- Directs visitors to the correct areas onsite
- Assists with parking direction to ensure that traffic flows on site
- Assists with setting up parking areas
- Helping visitors with any general questions/queries that they might have
Benefits:
- Hourly pay
- Staff discount
- Work outside in a beautiful setting
- Variable hours
We are an equal opportunities employer and believe that diversity strengthens and enriches us. We positively encourage applications from suitably qualified and eligible candidates of all ages and from all backgrounds, in particular from global majority backgrounds and disabled candidates who are currently under-represented at Britten Pears Arts.
Please note, we are regularly looking for persons to support us in this position and will therefore be interviewed as suitable applicants come through.
Closing Date: 17-08-2026 23:59
Welcome Team Member in Saxmundham employer: Britten Pears Arts
At Snape Maltings, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values creativity and community engagement. As a Catering Team Leader, you will not only lead a dedicated team in delivering outstanding customer experiences but also contribute to our mission of using arts to transform lives. With opportunities for personal growth, a supportive environment, and the unique advantage of working in a stunning location overlooking the Alde estuary, joining us means being part of something truly meaningful.
StudySmarter Expert Advice🤫
We think this is how you could land Welcome Team Member in Saxmundham
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Britten Pears Arts and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Welcome Team Member in Saxmundham
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Britten Pears Arts that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Britten Pears Arts.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Britten Pears Arts get a sense of who you are beyond your experience!
How to prepare for a job interview at Britten Pears Arts
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Britten Pears Arts and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
