At a Glance
- Tasks: Lead security and cleaning services for top clients across Yorkshire and beyond.
- Company: Join Britsafe, a leader in customer service with over 30 years of excellence.
- Benefits: Starting salary from £47,000, plus support for your professional growth.
- Other info: Remote work with monthly travel to York HQ; dynamic role with career advancement opportunities.
- Why this job: Make a real impact by managing high-profile contracts and building strong client relationships.
- Qualifications: Must have management experience in security/cleaning and an SIA Licence.
The predicted salary is between 47000 - 47000 £ per year.
Location: Leeds (Remote with travel, monthly visit to York HQ)
Salary: From £47,000 per year
About Britsafe
For over 30 years, Britsafe has built a reputation for outstanding customer service. Our success comes from industry-leading people, processes, and technology. We’re looking for an Operations Manager who shares our commitment to excellence and goes the extra mile to ensure teams and sites set the industry standard.
About the Role
This is a multi-site role overseeing security and cleaning services for a wide portfolio of blue-chip clients in financial services, distribution, and manufacturing across the Yorkshire area and further afield. You’ll be responsible for:
- Leadership & Service Delivery – Ensuring high standards in manned security and cleaning, under SIA Approved Contractor Scheme standards.
- Client & Team Management – Building strong client relationships through site visits, meetings, and staff training.
- Scheduling & Compliance – Managing rostering (via Timegate), performance, motivation, and compliance.
- Technology & Reporting – Using advanced systems for reporting, payroll, and scheduling.
Above all, you’ll ensure the retention and development of your client base.
Requirements
- Management experience in security and/or cleaning (essential)
- Front-line SIA Licence (essential)
- Strong leadership and communication skills
- High IT literacy and confidence using advanced systems
- Full UK driving licence and own car
- Willingness to travel to York HQ at least once a month
Applicants without an SIA licence and management experience will not be considered.
What We Offer
- Competitive salary starting from £47,000 per year
- Opportunity to lead high-profile contracts with blue-chip clients
- Support from a company that prioritises people, performance, and service excellence
Operations Manager in Leeds employer: Britsafe
At Britsafe, we pride ourselves on fostering a dynamic work culture that prioritises excellence and employee development. As an Operations Manager, you will enjoy competitive remuneration starting from £47,000, alongside the opportunity to lead high-profile contracts with blue-chip clients in a supportive environment that values your contributions. With a commitment to outstanding customer service and a focus on innovative technology, Britsafe offers a unique chance to grow your career while making a meaningful impact across the Yorkshire area and beyond.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager in Leeds
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about letting people know you’re on the hunt for an Operations Manager role. You never know who might have the inside scoop on a great opportunity!
✨Tip Number 2
Prepare for interviews by researching Britsafe and understanding their values. Be ready to discuss how your management experience in security and cleaning aligns with their commitment to excellence. Show them you’re not just another candidate, but the perfect fit!
✨Tip Number 3
Practice your leadership stories! Think of specific examples where you’ve led teams or improved service delivery. This will help you demonstrate your skills effectively during interviews and make a lasting impression.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Operations Manager in Leeds
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Operations Manager role. Highlight your management experience in security and cleaning, and don’t forget to mention your SIA licence. We want to see how your skills match what we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how you can contribute to our commitment to excellence. Keep it engaging and relevant to the job description.
Showcase Your Leadership Skills:In your application, be sure to showcase your leadership and communication skills. We’re looking for someone who can build strong client relationships and motivate teams, so share examples of how you’ve done this in the past.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Britsafe
✨Know Your Stuff
Make sure you understand Britsafe's operations and values. Research their approach to customer service and how they maintain high standards in security and cleaning. This will help you demonstrate your alignment with their commitment to excellence.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past, especially in security or cleaning services. Be ready to discuss specific challenges you faced and how you motivated your team to achieve outstanding results.
✨Get Familiar with Technology
Since the role involves using advanced systems for reporting and scheduling, brush up on any relevant software you’ve used before. If you have experience with Timegate or similar tools, be sure to mention it during the interview.
✨Build Rapport
During the interview, focus on building a connection with your interviewers. Ask insightful questions about their client relationships and how they ensure compliance and performance. This shows you're genuinely interested in the role and the company.
