At a Glance
- Tasks: Monitor security operations and respond to incidents in a fast-paced control room environment.
- Company: Join Britsafe Limited, a top-notch security company dedicated to client safety.
- Benefits: Earn £18.66 per hour with flexible shifts and potential for extra hours.
- Other info: Shifts include days, nights, and weekends; perfect for those seeking flexible work hours.
- Why this job: Be part of a vital team ensuring safety while developing your skills in a dynamic setting.
- Qualifications: Previous experience in security or control room roles is preferred; strong communication skills are essential.
Shift Times: The shift pattern would require you to work days and nights and two out of every five weekends. The average shift pattern is 33.6 hours a week, although this can be topped up by covering your colleagues' holidays. The shift times are:
- Day shift - 08:00 – 16:00
- Mid shift - 16:00 – 00:00
- Late Shift - 00:00- 08:00
- At weekends we work 24 hours a day, so either 08:00 to 20:00 or 20:00 to 08:00
Pay Details: £18.66 per hour, average weekly hours 32 giving a weekly pay of no less than £597.12.
Location: The role is based in York.
Responsibilities:
- Monitoring staff attendance on site.
- Discussing welfare issues with site-based staff to ensure safe working practices are maintained.
- Calling staff to deal with any shortfalls in manning, arranging cover if any staff call in sick or fail to attend.
- Escalating concerns about staff performance to their managers.
- Respond to alarms and incidents, and take appropriate action.
- Coordinate with security personnel on the ground to ensure a swift response to any security breaches.
- Maintain accurate records of incidents and actions taken.
- Communicate effectively with clients, colleagues, and emergency services.
If you are a dedicated and vigilant individual with a passion for security, we invite you to join our team at Britsafe Limited. Apply now to be considered for this exciting opportunity!
Prior experience as a Control Room Operator or in a similar role is preferred.
Excellent communication skills, both written and verbal.
Ability to remain calm and make quick decisions in high-pressure situations.
Strong attention to detail and ability to multitask.
Flexibility to work in shifts, including nights, weekends, and holidays.
Great phone manner and ability to strike up good relationships with site-based staff over the phone.
Security Control Room Operator in York employer: Britsafe Limited
At Britsafe Limited, we pride ourselves on being an exceptional employer, offering a supportive work culture that values teamwork and communication. Our Control Room Operators benefit from competitive pay, flexible shift patterns, and opportunities for professional growth within the security industry, all while working in the historic city of York, known for its vibrant community and rich heritage.
StudySmarter Expert Advice🤫
We think this is how you could land Security Control Room Operator in York
✨Tip Number 1
Familiarise yourself with the specific responsibilities of a Control Room Operator. Understanding the nuances of monitoring staff attendance and responding to incidents will help you demonstrate your knowledge during any discussions.
✨Tip Number 2
Highlight your ability to remain calm under pressure. Think of examples from your past experiences where you've had to make quick decisions in stressful situations, as this is crucial for the role.
✨Tip Number 3
Showcase your communication skills. Since you'll be coordinating with various personnel, practice articulating your thoughts clearly and confidently, especially over the phone.
✨Tip Number 4
Be prepared to discuss your flexibility regarding shift work. Since the role requires working nights and weekends, having a clear understanding of your availability will demonstrate your commitment to the position.
We think you need these skills to ace Security Control Room Operator in York
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience, especially any previous roles in security or control room operations. Emphasise skills like communication, decision-making, and attention to detail.
Craft a Strong Cover Letter:Write a cover letter that specifically addresses the responsibilities mentioned in the job description. Explain why you are passionate about security and how your skills make you a great fit for the role.
Highlight Shift Flexibility:Since the role requires working various shifts, mention your flexibility and willingness to work nights, weekends, and holidays. This shows your commitment to the position.
Proofread Your Application:Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Britsafe Limited
✨Understand the Shift Patterns
Make sure you are familiar with the shift patterns mentioned in the job description. Be prepared to discuss your availability for day, mid, and late shifts, as well as weekends. Showing flexibility can be a big plus.
✨Demonstrate Communication Skills
As a Control Room Operator, effective communication is key. Prepare examples of how you've successfully communicated in previous roles, especially in high-pressure situations. This will showcase your ability to handle the responsibilities of the job.
✨Showcase Your Decision-Making Ability
Be ready to discuss scenarios where you had to make quick decisions under pressure. Highlight your thought process and how you managed to stay calm while resolving issues. This will demonstrate your suitability for the role.
✨Highlight Attention to Detail
Since the role involves maintaining accurate records and monitoring staff attendance, emphasise your attention to detail. Share specific examples from past experiences where your meticulous nature made a difference.
