At a Glance
- Tasks: Support volunteer training and manage course administration for British Rowing.
- Company: Join a leading organisation in the sports sector focused on inclusion and development.
- Benefits: Enjoy 25 days holiday, pension contributions, and free ROW membership.
- Other info: Flexible working environment with opportunities for personal growth and development.
- Why this job: Make a real difference in volunteer development while gaining valuable project management experience.
- Qualifications: Organisational skills, digital proficiency, and a passion for supporting learners.
The predicted salary is between 24750 - 30250 £ per year.
A bit about the Role
The Volunteer & Workforce Development Coordinator provides the essential administrative and project management support that underpins British Rowing's learning and workforce delivery operations.
Working closely with the Volunteer & Workforce team colleagues, this role ensures the smooth planning, scheduling and administration of courses, development opportunities and bespoke projects.
You will administer British Rowing's systems - Just Go and Row How (our Moodle based learning management system) - to 1) ensure courses and participants are managed efficiently and accurately, and 2) to ensure workforce registration data is accurate.
This role plays an important part in delivering high-quality volunteer and workforce qualifications, programmes and projects.
You will help ensure this support is accessible, member-focused and delivered in line with British Rowing's commitment to inclusion, safeguarding and respect.
Person Specification
Essential Skills
- Highly organised, with a keen eye for detail and accuracy.
- A confident user of digital platforms and systems including MS Office, able to learn and apply new tools quickly.
- Project management experience with strong organisational and planning skills, with evidence of managing multiple tasks and deadlines.
- Ability to communicate effectively with a wide range of stakeholders.
- Experience of managing financial processes.
- Proactive, solutions-focused and able to resolve issues constructively.
- Committed to upholding inclusive practices and safeguarding standards.
Desirable Skills
- Knowledge of Just Go, Moodle or similar systems.
- Knowledge of Zoom, Googlemeet and other digital platforms.
- Experience working in sport, education, or membership organisations.
- Familiarity with awarding body requirements and quality assurance processes.
- Understanding of volunteer development and training pathways.
Responsibilities
- Learner and member support
- Manage Education Team Desk and phone enquiries, ensuring timely responses, clear communication and a high standard of customer service.
- Support learners through their journey, from registration and course access through to completion and certification.
- Manage safeguarding training administration for volunteers, helping maximise course completion and certification.
- Systems and course administration
- Administer and maintain British Rowing's learning and booking systems, including Just Go and Row How.
- Set up and manage online classrooms, learner accounts, joining instructions and tutor resources.
- Support course feedback and quality assurance processes, including the use of QR codes and learner feedback tools.
- Coordinate the distribution of physical resources to tutors to support course delivery.
- Planning, reporting and finance
- Support the Volunteer & Workforce Development Delivery Lead to plan and deliver a rolling 12 month national calendar of learning opportunities.
- Provide data and insight to support team planning, reporting and organisational KPIs.
- Support financial administration, including processing orders and managing invoices.
- Projects and improvement
- Support the Head of Volunteer & Workforce Development with projects and workforce register accuracy.
- Work with colleagues to streamline systems and processes, improving efficiency and the learner experience.
Benefits
- Besides the salary and 25 days holiday (plus bank holidays) pro rata, you'll also get:
- 7.5% employer pension contribution (when you contribute 3%).
- Eye care vouchers.
- Life assurance (x3 your salary).
- Cycle to work scheme.
- Free annual ROW Membership.
- Free Parking in Hammersmith.
This role will close to applications on Friday 25 September.
British Rowing is committed to providing an inclusive and accessible recruitment process and welcomes applications from people of all backgrounds and experiences.
If you require the application form in an alternative format, reasonable adjustments or other support at any stage of the recruitment process, please contact
We will discuss with you confidentially what would help you participate fully.
Any information provided to arrange adjustments will not form part of the selection decision or adversely affect your application.
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Volunteer & Workforce Development Coordinator in London employer: Britishrowing
British Rowing is an exceptional employer that prioritises the development of its workforce and volunteers, fostering a supportive and inclusive work culture. Located in Hammersmith, employees benefit from a range of perks including a generous pension contribution, life assurance, and free parking, alongside opportunities for professional growth within the sports and education sectors. With a commitment to safeguarding and respect, British Rowing ensures that all team members can thrive while making a meaningful impact in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Volunteer & Workforce Development Coordinator in London
✨Get Involved with Local Causes
Start connecting with local nonprofits or social impact projects in your area. Attend their events, offer to help out with community initiatives, or just drop by to chat about their mission. This way, you’ll not only learn about the work they do but also make meaningful connections that could lead to volunteer opportunities.
✨Leverage Social Media for Social Impact
Platforms like Twitter and Instagram are goldmines for discovering volunteer opportunities in the nonprofit sector. Follow organisations you’re passionate about, engage with their posts, and keep an eye out for their volunteer calls. It’s a great way to show your interest and dedication!
✨Utilise Volunteer Matching Platforms
Sites like VolunteerMatch or local community boards are perfect for finding short-term and long-term volunteer roles. These platforms can connect you with causes that align with your passions and skills, and often allow you to browse opportunities tailored to your interests.
✨Apply Directly Through Our Website
When you spot an organisation you like, don't hesitate to visit their website and check out their volunteer section. Many nonprofits have dedicated pages for volunteers where you can apply directly – and we’ve found that this route often leads to quicker responses and more personalised interactions!
We think you need these skills to ace Volunteer & Workforce Development Coordinator in London
Some tips for your application 🫡
Share Your Passion for Social Impact:When you're applying for a volunteer role at a nonprofit like Britishrowing, don’t just list your skills. Show us why you're passionate about social impact! Use your cover letter to tell a story about what drives you and how you've been involved in similar initiatives. Personal connections to the cause can really make your application stand out.
Highlight Relevant Experience:Make sure to showcase any previous volunteer work or projects that demonstrate your commitment to social impact. Whether it’s fundraising, community outreach, or project management, detail your contributions and the results achieved. This kind of experience is invaluable in the nonprofit sector and can help us see your potential!
Get Creative with Your CV:In the world of nonprofits, a standard CV might not cut it. Consider using a more creative format that showcases your personality while maintaining professionalism. Use headings like 'Community Engagement' or 'Social Impact Projects' to highlight your experiences related to the role. Remember, we want to see what makes you unique!
Keep It Community-Focused:Make sure your application emphasises collaboration and community. Volunteer roles are about working well with others and contributing collectively towards a common goal. In your cover letter, mention any teamwork experiences or community projects you've been part of, and how you contributed to their success. This shows that you’re ready to jump into the collaborative spirit here at Britishrowing.
How to prepare for a job interview at Britishrowing
✨Know Your Passion
Dive deep into the mission of Britishrowing and understand the issues they tackle. When they ask about your motivation to volunteer, share specific experiences that link your passion to their cause—whether it’s local community work or a broader social impact.
✨Bring Your Skills to the Table
Highlight any relevant skills that can aid in their projects, such as fundraising, project management, or community organising. Be prepared to share examples of how you’ve used these skills in past volunteer roles or relevant experiences.
✨Get Ready for Scenario Questions
In non-profit interviews, especially for volunteer roles, you might get scenario-based questions. Think about times when you've encountered challenges in team work or community engagement, and how you resolved them—this shows your problem-solving abilities.
✨Show Your Commitment
Since this is a volunteer role, they’ll likely want to see your commitment to the cause over an extended period. Be ready to discuss how much time you can dedicate, any special skills you can bring, and your eagerness to learn and grow with the organisation—this excites them to have you on board!
