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- Tasks: Lead a team providing vital money and energy advice to clients in need.
- Company: Kidney Care UK, a charity dedicated to supporting kidney disease patients.
- Benefits: Flexible hours, generous leave, pension contributions, and health cashback plan.
- Other info: Join a supportive team with opportunities for personal and professional growth.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in welfare benefits and a passion for helping others.
The predicted salary is between 30000 - 40000 £ per year.
Location: Home-based, with travel as required
Hours: Up to 35 hours per week with occasional evenings and/or weekend work will be required
Contract: Permanent (subject to external funding)
Responsible for: 2.0 FTE Money & Energy Advisers
About the role
This is an exciting opportunity for an experienced welfare benefits practitioner with a passion for sharing knowledge and enabling teams to deliver above and beyond. With around 4 in 10 beneficiaries seeking help with financial difficulties, this is a pivotal role for Kidney Care UK.
We are seeking a knowledgeable and confident specialist in income maximisation activities for a role with three key parts:
- To lead a small team delivering benefits and energy advice and support directly to clients;
- To play a key role in upskilling and supporting our outstanding Patient Support team across the country;
- To be the subject matter expert within Kidney Care UK.
Our external partners – British Gas Energy Trust have committed to fund our Money and Energy Service until March 2027. We are advertising this position as ‘permanent’ – we anticipate confirmation by December 2026 whether funding will be extended beyond March 2027. This role is made possible thanks to the support of British Gas Energy Trust.
About Kidney Care UK
Around 3.5 million people in the UK live with chronic kidney disease, and one million of them don’t know that they do. Since 1975, Kidney Care UK has been at the forefront of supporting people with kidney disease.
About the Money & Energy Advice Service
The Money & Energy Advice Service (MEAS) provides information and support for welfare benefits and income maximisation and promotes awareness of efficient energy use. Working closely with Patient Support officers, MEAS provides specialist knowledge and directly supports clients to achieve sustainable financial outcomes. The service was established in 2023 with the support of British Gas Energy Trust and is embedded as a valued element of the many ways Kidney Care UK supports people affected by kidney failure.
What we offer
Working at Kidney Care UK is incredibly rewarding and you will see the life-changing impact that the charity has on kidney patients and their families:
- Flexi-time – we are flexible about start and finish times, and flexible about your location.
- Annual and Christmas leave – we offer 25 days annual leave for full time employees plus bank holidays. We also close for three days between Christmas and New Year, and you don’t need to take this from your annual leave allowance.
- Pension – you’ll be eligible for and auto-enrolled into a pension scheme where your employer will contribute 8% of your salary.
- Health cashback plan – ability to claim back a wide variety of routine medical treatments.
- Employee Assistance Programme – access to a wide variety of support including counselling, health resources and advice.
Kidney Care UK is a Disability Confident Employer. We welcome and encourage applications from disabled people, particularly those with lived experience of kidney disease. We operate a Guaranteed Interview Scheme. If you indicate in your application that you have a disability (as defined by the Equality Act 2010) and meet the essential criteria for the role, we will guarantee you an interview.
Money & Energy Advice Service Lead employer: Britishkidney PA
Contact Detail:
Britishkidney PA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Money & Energy Advice Service Lead
✨Tip Number 1
Network like a pro! Reach out to your connections in the welfare benefits and energy sectors. Attend relevant events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your expertise! Prepare a short presentation or a case study that highlights your experience in income maximisation and team leadership. This can be a great conversation starter during interviews and shows you’re ready to hit the ground running.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors, focusing on the key aspects of the role. Get comfortable discussing how you can lead a team and support clients effectively – it’ll boost your confidence when it counts!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of Kidney Care UK and its mission to support those affected by kidney disease.
We think you need these skills to ace Money & Energy Advice Service Lead
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Money & Energy Advice Service Lead role. Highlight your experience in welfare benefits and team leadership, as these are key aspects of the job. We want to see how your skills align with what we’re looking for!
Show Your Passion: Let your enthusiasm for helping others shine through in your application. Share any relevant experiences that demonstrate your commitment to supporting individuals facing financial difficulties. We love seeing candidates who are genuinely passionate about making a difference!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon unless it’s relevant to the role. We appreciate applications that are easy to read and get straight to the heart of your qualifications.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure it gets to us directly. Plus, you’ll find all the details you need about the role and our organisation there. We can’t wait to hear from you!
How to prepare for a job interview at Britishkidney PA
✨Know Your Stuff
Make sure you brush up on your knowledge of welfare benefits and energy advice. Familiarise yourself with the latest policies and practices, as well as Kidney Care UK's mission and values. This will show that you're not just interested in the role, but that you genuinely care about making a difference.
✨Showcase Your Leadership Skills
As a Money & Energy Advice Service Lead, you'll be leading a team. Prepare examples of how you've successfully managed teams in the past, especially in challenging situations. Highlight your ability to upskill others and foster a supportive environment.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and how you handle real-life scenarios. Think about specific cases where you've helped clients maximise their income or navigate financial difficulties, and be ready to discuss these in detail.
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the future of the Money & Energy Advice Service and how it fits into Kidney Care UK's broader goals. This shows your enthusiasm for the role and your commitment to contributing to the organisation's success.