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- Tasks: Lead a team providing vital money and energy advice to clients in need.
- Company: Join Kidney Care UK, a leading charity supporting those with kidney disease.
- Benefits: Enjoy flexible working hours, generous leave, and the chance to make a real difference.
- Other info: Opportunity for career growth in a supportive and impactful environment.
- Why this job: Be a key player in transforming lives through financial support and expert guidance.
- Qualifications: Experience in welfare benefits and a passion for empowering others.
The predicted salary is between 30000 - 40000 £ per year.
Location: Home-based, with travel as required
Hours: Up to 35 hours per week with occasional evenings and/or weekend work will be required
Contract: Permanent (subject to external funding)
Responsible for: 2.0 FTE Money & Energy Advisers
About the role
This is an exciting opportunity for an experienced welfare benefits practitioner with a passion for sharing knowledge and enabling teams to deliver above and beyond. With around 4 in 10 beneficiaries seeking help with financial difficulties, this is a pivotal role for Kidney Care UK.
We are seeking a knowledgeable and confident specialist in income maximisation activities for a role with three key parts:
- To lead a small team delivering benefits and energy advice and support directly to clients;
- To play a key role in upskilling and supporting our outstanding Patient Support team across the country;
- To be the subject matter expert within Kidney Care UK.
Our external partners – British Gas Energy Trust have committed to fund our Money and Energy Service until March 2027. We are advertising this position as ‘permanent’ – we anticipate confirmation by December 2026 whether funding will be extended beyond March 2027. This role is made possible thanks to the support of British Gas Energy Trust.
About Kidney Care UK
Around 3.5 million people in the UK live with chronic kidney disease, and one million of them don’t know that they do. Since 1975, Kidney Care UK has been at the forefront of supporting people with kidney disease. From our early days when we campaigned to introduce donor cards in the UK, we have worked hard to support and represent the interests of everyone affected by kidney disease.
About the Money & Energy Advice Service
The Money & Energy Advice Service (MEAS) provides information and support for welfare benefits and income maximisation and promotes awareness of efficient energy use. Working closely with Patient Support officers, MEAS provides specialist knowledge and directly supports clients to achieve sustainable financial outcomes. The service was established in 2023 with the support of British Gas Energy Trust and is embedded as a valued element of the many ways Kidney Care UK supports people affected by kidney failure.
What we offer
Working at Kidney Care UK is incredibly rewarding and you will see the life-changing impact that the charity has on kidney patients and their families:
- Flexi-time – we are flexible about start and finish times, and flexible about your location.
- Annual and Christmas leave – we offer 25 days annual leave for full time employees plus.
Money & Energy Advice Service Lead in London employer: Britishkidney PA
Contact Detail:
Britishkidney PA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Money & Energy Advice Service Lead in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend relevant events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and understanding their mission. Tailor your answers to show how your experience aligns with their goals, especially in areas like welfare benefits and energy advice.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to build confidence. Focus on articulating your passion for helping others, as this role is all about making a difference in people's lives.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are genuinely interested in joining our mission at Kidney Care UK.
We think you need these skills to ace Money & Energy Advice Service Lead in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Money & Energy Advice Service Lead role. Highlight your experience in welfare benefits and team leadership, as these are key aspects of the job. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for helping others and your expertise in income maximisation. Don’t forget to mention why you’re excited about working with Kidney Care UK and how you can contribute to our mission.
Showcase Relevant Experience: When filling out your application, be sure to include specific examples of your past work that relate to the role. Whether it’s leading a team or providing financial advice, we want to see how your experiences make you the perfect fit for us!
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s the best way to ensure your application gets to us directly, and you’ll find all the details you need right there. Let’s get started on this journey together!
How to prepare for a job interview at Britishkidney PA
✨Know Your Stuff
Make sure you brush up on your knowledge of welfare benefits and energy advice. Familiarise yourself with the latest policies and practices, as well as Kidney Care UK's mission and values. This will show that you're not just interested in the role, but that you genuinely care about making a difference.
✨Showcase Your Leadership Skills
As a Money & Energy Advice Service Lead, you'll be leading a team. Prepare examples of how you've successfully managed teams in the past, focusing on how you've motivated and upskilled others. Be ready to discuss your approach to leadership and how you can inspire your team to deliver exceptional support.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle challenging situations. Think of specific scenarios where you've had to navigate complex client needs or resolve conflicts. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! This is your chance to demonstrate your interest in the role and the organisation. Inquire about the future of the Money & Energy Advice Service, how success is measured, or what challenges the team currently faces. It shows you're thinking ahead and are genuinely invested in the position.