At a Glance
- Tasks: Be the welcoming face of our school and support the Admissions team.
- Company: Join Nord Anglia Education, a leading international school organisation.
- Benefits: Enjoy a vibrant work environment with opportunities for personal growth.
- Other info: Join a global family dedicated to transforming education.
- Why this job: Make a real impact on students' lives in a dynamic educational setting.
- Qualifications: Strong communication skills and a passion for education.
The predicted salary is between 30000 - 40000 £ per year.
British Vietnamese International School Hanoi is looking to appoint a Receptionist to join our talented and dedicated team. Please see the detailed Job Description for your reference.
About the School
The British Vietnamese International School (BVIS) produces a high-quality international education standard with a rapidly growing reputation. Fully integrated within the curriculum is the deliberate nurturing and safeguarding of Vietnamese language, culture and heritage. This new type of school is the first in Vietnam to offer this unique and special model. BVIS is a member of the prestigious Federation of British Schools in Asia and has been fully accredited by the Council of International Schools.
About the role
We are looking for a professional who will thrive working closely with British Vietnamese and international colleagues. The Receptionist will be the face of our school towards our stakeholders (existing parents, students, prospects, and visitors) and the first point of contact for their inquiries. The Receptionist will support the school Admissions team and other school teams to deliver an outstanding experience for parents and students.
Selection Process
The interview will be conducted offline. Applications must be made online by clicking the Apply Button below. Applications should contain an application letter and full CV. A scanned copy of relevant degree certificates will also need to be provided.
Expected Start Date: 01 Aug 2026
At Nord Anglia Education, we are committed to providing a world-class, safe, happy environment in which children and young people can thrive and learn. We are committed to safeguarding and promoting the welfare of all our pupils irrespective of race, ability, religion, gender, or culture. All post holders in regulated activity (having regular unsupervised contact with children) are subject to appropriate national and international vetting procedures including satisfactory criminal record checks from both your country of residence/birth and any country of residence within the last 10 years. We welcome applications from suitably qualified persons from all diverse backgrounds.
Locations
Receptionist in Surrey, Woking employer: BRITISH VIETNAMESE INTERNATIONAL SCHOOL, HANOI
At Nord Anglia Education, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters collaboration and innovation. As a Receptionist at the British Vietnamese International School in Hanoi, you will be part of a dedicated team that values personal growth and professional development, with opportunities to engage in meaningful interactions with students and parents alike. Our commitment to excellence in education, combined with our global presence, ensures that every day brings new challenges and rewarding experiences in a supportive environment.
Contact Details:
BRITISH VIETNAMESE INTERNATIONAL SCHOOL, HANOI Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Surrey, Woking
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at BRITISH VIETNAMESE INTERNATIONAL SCHOOL, HANOI. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like BRITISH VIETNAMESE INTERNATIONAL SCHOOL, HANOI before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Receptionist in Surrey, Woking
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to BRITISH VIETNAMESE INTERNATIONAL SCHOOL, HANOI:Your cover letter is your chance to shine! Tell us why you want to work at BRITISH VIETNAMESE INTERNATIONAL SCHOOL, HANOI specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at BRITISH VIETNAMESE INTERNATIONAL SCHOOL, HANOI!
How to prepare for a job interview at BRITISH VIETNAMESE INTERNATIONAL SCHOOL, HANOI
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
