IT Support/Helpdesk/Service Desk/Desktop Support in Cardiff

IT Support/Helpdesk/Service Desk/Desktop Support in Cardiff

Cardiff Temporary 30000 - 40000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Provide IT support and ensure smooth operation of the school's tech infrastructure.
  • Company: Join Nord Anglia Education, a leading international school organisation.
  • Benefits: Competitive salary, professional development, and a vibrant work environment.
  • Other info: Be part of a global family dedicated to transforming education.
  • Why this job: Make a real impact in education while working with a diverse team.
  • Qualifications: Experience in IT support and a passion for helping others.

The predicted salary is between 30000 - 40000 £ per year.

British Vietnamese International School Hanoi is looking to appoint IT Support (06-month contract) to join our talented and dedicated team. Please see the detailed Job Description for your reference.

About Nord Anglia Education

We're Nord Anglia Education, one of the world's largest premium international schools organisations. Every day, our teachers and support colleagues help our thousands of students achieve more than they ever imagined possible. A transformational education at one of our schools is focussed on excellent academic outcomes, creativity, wellbeing, and international connectedness. Our innovative use of educational technology also creates a personalised, 21st century learning experience for all students, while our global scale means we can recruit and retain the world's best teachers and offer unforgettable events and expeditions. Our people are empowered to make a difference in their fields of expertise. Our fast pace of growth requires evolution and change from everyone, giving you the chance to define the role you do in the future. This challenges the learning agility of our employees and ensures every day brings interesting new experiences.

About the School

The British Vietnamese International School (BVIS) produces a high-quality international education standard with a rapidly growing reputation. Fully integrated within the curriculum is the deliberate nurturing and safeguarding of Vietnamese language, culture and heritage. This new type of school is the first in Vietnam to offer this unique and special model. BVIS is a member of the prestigious Federation of British Schools in Asia and has fully credited by the Council of International Schools.

About the role

We are looking for a professional who will thrive working closely with British Vietnamese and international colleagues. IT Support will provide technical assistance and support to ensure the smooth and efficient operation of the school's IT infrastructure and services and support teachers, students, and staff in their daily activities, ensuring the security and reliability of the school's IT infrastructure.

Selection Process

The closing date for application is 10 Aug 2026 although we encourage early applications and reserve the right to pursue good applications as soon as we are ready. The interview will be conducted offline. Applications must be made online by clicking the Apply Button below. Applications should contain an application letter and full CV. A scanned copy of relevant degree certificates will also need to be provided.

Expected Start Date: Aug 2026

At Nord Anglia Education we are committed to providing a world class, safe, happy environment in which children and young people can thrive and learn. We are committed to safeguarding and promoting the welfare of all our pupils irrespective of race, ability, religion, gender, or culture. All post holders in regulated activity (having regular unsupervised contact with children) are subject to appropriate national and international vetting procedures including satisfactory criminal record checks from both your country of residence/birth and any country of residence within the last 10 years. We welcome applications from suitably qualified persons from all diverse backgrounds.

IT Support/Helpdesk/Service Desk/Desktop Support in Cardiff employer: BRITISH VIETNAMESE INTERNATIONAL SCHOOL, HANOI

At Nord Anglia Education, we pride ourselves on being an exceptional employer, offering a dynamic work environment where IT Support professionals can thrive. Located in Hanoi, our school fosters a culture of collaboration and innovation, empowering employees to make impactful contributions while enjoying opportunities for personal and professional growth. With a commitment to excellence in education and a supportive community, joining our team means becoming part of a global family dedicated to transforming the lives of students.

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Contact Details:

BRITISH VIETNAMESE INTERNATIONAL SCHOOL, HANOI Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land IT Support/Helpdesk/Service Desk/Desktop Support in Cardiff

Get Involved in Tech Meetups

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Leverage Your University’s Resources

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Show Your Skills with Micro-Projects

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Apply Directly through Our Website

When you spot an opening at BRITISH VIETNAMESE INTERNATIONAL SCHOOL, HANOI that excites you, don’t miss out on applying through our website directly. You won't just stand out in a sea of applicants; you’ll show that you’re proactively interested in their work. Plus, it's always good to simplify the process as much as possible!

We think you need these skills to ace IT Support/Helpdesk/Service Desk/Desktop Support in Cardiff

Technical Support
IT Infrastructure Management
Troubleshooting Skills
Customer Service Skills
Network Configuration
Security Protocols
Communication Skills

Some tips for your application 🫡

Show Off Your Tech Skills:In IT consulting, showcasing your technical skills is essential. Make sure your CV lists relevant programming languages, software tools, or methodologies you've worked with. If you've tackled specific projects or have certifications (like AWS or Cisco), bring those to the forefront. We're always keen to see how you can apply your skills to solve problems!

Tailor Your Cover Letter:For a temporary role at BRITISH VIETNAMESE INTERNATIONAL SCHOOL, HANOI, it's important to express your adaptability and eagerness to learn. In your cover letter, highlight how your past experiences have prepared you for quick integration into new teams and projects. A personal touch showing your excitement for the specific challenges at BRITISH VIETNAMESE INTERNATIONAL SCHOOL, HANOI can make all the difference!

List Relevant Projects:If you’ve worked on consulting projects or tech rollouts, don’t hesitate to mention them! Detail the challenges you faced, your contributions, and the outcomes. This practical experience showcases your ability to deliver value in a short time frame, which is key for a temporary role in IT consulting.

Keep It Concise and Impactful:Given the temporary nature of the role, our hiring team at BRITISH VIETNAMESE INTERNATIONAL SCHOOL, HANOI will appreciate a clear, concise application. Make your CV scannable with bullet points and emphasise your most relevant experiences. We want to see your capability at a glance, so aim for brevity without sacrificing detail!

How to prepare for a job interview at BRITISH VIETNAMESE INTERNATIONAL SCHOOL, HANOI

Showcase Your Problem-Solving Skills

In IT consulting, you’ll often face complex issues that need quick solutions. Be ready to discuss past experiences where you tackled problems head-on, ideally using specific frameworks or tools. Think about how you can highlight your analytical thinking and decision-making process during the interview.

Brush Up on Relevant Technologies

Make sure you’re familiar with key technologies relevant to the role at BRITISH VIETNAMESE INTERNATIONAL SCHOOL, HANOI. This might include project management tools, CRM software, or any specific programming languages they use. Being able to speak confidently about these can set you apart from other candidates.

Emphasise Your Adaptability

Being in a temporary role often means you need to hit the ground running. Prepare to showcase your ability to adapt to new environments and workflows. Maybe think of examples where you’ve quickly learned new systems or collaborated with diverse teams to achieve results in tight deadlines.

Pitch Your Consulting Mindset

Consulting is all about understanding client needs and delivering effective solutions. Present yourself as someone who can think strategically and provide actionable insights. Talk about how you plan to gather requirements and communicate findings to non-technical stakeholders at BRITISH VIETNAMESE INTERNATIONAL SCHOOL, HANOI.