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- Tasks: Be the friendly face of our practice, managing calls and appointments while supporting our veterinary team.
- Company: Join Highgate Vets, a caring team dedicated to pets and their owners in beautiful Kendal.
- Benefits: Enjoy 6.6 weeks annual leave, birthday leave, and discounts on pet care and retail.
- Why this job: Make a difference in the lives of pets and their owners while enjoying a supportive work culture.
- Qualifications: No specific qualifications required, just a passion for helping people and their furry friends.
- Other info: This is a maternity cover role with potential for part-time work afterwards.
The predicted salary is between 22000 - 30000 £ per year.
Are you friendly, organised, and passionate about helping people and their pets? We\’d love to hear from you!
Highgate Vets in Kendal is looking for a Veterinary Receptionist to join our warm and supportive team. This is a 12-month maternity cover position with the potential to become a part-time role afterwards.
What Will You Be Doing?
You\’ll be the welcoming face and voice of our practice, playing a key role in delivering an excellent experience for our clients and their furry companions. Your responsibilities will include:
Rota
This is a full-time position working 38.5 hours per week. The start time will be 8:00am and finish times will be between 5:00pm and 6:00pm with every other Saturday from 8:30am-12:30pm.
About Us
Highgate Vets have two dedicated small animal practices, we have a strong focus on patient care and client service. We pride ourselves on being approachable, thorough, and kind, with pets and people alike.
And did we mention our location? Kendal offers an incredible work-life balance-right at the doorstep of the Lake District National Park.
In addition to a competitive salary, you will benefit from:
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Veterinary Receptionist (Maternity Leave) employer: British Veterinary Association
Contact Detail:
British Veterinary Association Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Veterinary Receptionist (Maternity Leave)
✨Tip Number 1
Familiarise yourself with the veterinary industry and the specific services offered by Highgate Vets. Understanding their approach to patient care and client service will help you connect with the team during your interview.
✨Tip Number 2
Showcase your interpersonal skills by preparing examples of how you've provided excellent customer service in previous roles. Being friendly and approachable is key for a Veterinary Receptionist, so highlight your experience in similar environments.
✨Tip Number 3
Research common challenges faced by veterinary receptionists and think about how you would handle them. This could include managing difficult clients or dealing with emergencies, which will demonstrate your problem-solving abilities.
✨Tip Number 4
Prepare thoughtful questions to ask during your interview about the team dynamics and the culture at Highgate Vets. This shows your genuine interest in becoming part of their supportive environment and helps you assess if it's the right fit for you.
We think you need these skills to ace Veterinary Receptionist (Maternity Leave)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and any previous roles in veterinary or animal care settings. Emphasise skills like organisation, communication, and teamwork.
Craft a Personal Cover Letter: Write a cover letter that reflects your passion for helping pets and their owners. Mention why you want to work at Highgate Vets specifically and how your values align with theirs.
Showcase Your Soft Skills: In your application, highlight your interpersonal skills, such as friendliness and professionalism. Provide examples of how you've successfully managed client interactions in the past.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application shows attention to detail, which is crucial in a receptionist role.
How to prepare for a job interview at British Veterinary Association
✨Show Your Passion for Pets
Make sure to express your love for animals during the interview. Share any personal experiences you have with pets, as this will demonstrate your genuine interest in the role and the well-being of the animals you'll be working with.
✨Highlight Your Organisational Skills
As a Veterinary Receptionist, being organised is key. Prepare examples of how you've successfully managed multiple tasks or handled busy situations in previous roles. This will show that you're capable of keeping the practice running smoothly.
✨Practice Your Communication Skills
Since you'll be the first point of contact for clients, it's important to communicate clearly and warmly. Practise answering common questions you might face, such as how to handle difficult clients or how to explain services offered by the practice.
✨Research Highgate Vets
Familiarise yourself with Highgate Vets' values and services before the interview. Understanding their approach to patient care and client service will allow you to tailor your answers and show that you're a good fit for their team.
