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- Tasks: Provide top-notch customer care to clients and their pets while managing appointments.
- Company: Join Ark Veterinary Centre, a friendly practice in vibrant Colchester.
- Benefits: Enjoy 6.6 weeks annual leave, birthday leave, and discounts on pet care.
- Why this job: Be part of a supportive team making a difference in pet care.
- Qualifications: Strong communication skills and a passion for animals are essential.
- Other info: Flexible part-time hours with opportunities for learning and development.
Your duties include:
- Liaising with the clients and the clinical staff to provide a high level of customer care.
- Meeting and greeting clients and pets.
- Booking appointments and diary management.
- Managing telephone and email enquiries.
- Taking payment for services and products.
- Managing cash and end-of-day banking.
More about us:
Ark Veterinary Centre is right at the heart of the vibrant city of Colchester, just an hour from London and 45 minutes from Stansted Airport, offering a perfect blend of urban convenience and scenic countryside. Our welcoming mid-sized practice fosters a family-like atmosphere where every team member is valued and supported.
Your shift pattern:
The hours are Mondays 1pm - 6.30pm, Tuesdays 12.30pm to 6.30pm, Wednesdays 1pm to 6.30pm, Fridays 12.30pm to 6.30pm and 1 Saturday morning in 4 8.30am to 12.30pm, which averages out to 24.5 hours a week.
In addition to a competitive salary, you will benefit from:
- 6.6 weeks annual leave FTE
- Additional annual leave for your birthday which will be added to your holiday allowance
- Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay
- Cycle to work scheme
- Initiatives focused on employee wellbeing
- Non-accidental injury support
- Learning and development opportunities via the IVC Evidensia Academy
- Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers
- Pension scheme
- Discounted staff pet care
At IVC Evidensia we are committed to Diversity, Equality, Inclusion and Belonging, and we are keen to hear from candidates from all minority and diverse groups. As a Disability Confident Employer, we are keen to hear from candidates with disabilities and long-term health conditions and would be happy to discuss any reasonable adjustments needed during the recruitment process.
Veterinary Receptionist (Part-Time) in Colchester employer: British Veterinary Association
Contact Detail:
British Veterinary Association Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Veterinary Receptionist (Part-Time) in Colchester
✨Tip Number 1
Get to know the company! Research Ark Veterinary Centre and understand their values and culture. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your people skills! As a Veterinary Receptionist, you'll be the first point of contact for clients and their pets. Role-play with friends or family to get comfortable with greeting clients, managing enquiries, and handling payments.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the interview process and what it’s really like to work at Ark Veterinary Centre.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Ark Veterinary Centre. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Veterinary Receptionist (Part-Time) in Colchester
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can go a long way in a role like this, so don’t be afraid to be yourself.
Tailor Your Application: Make sure to tailor your application to the Veterinary Receptionist role. Highlight your customer service skills and any experience with pets or in a veterinary setting. We love seeing how your background fits with what we do!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your skills and experiences stand out!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at British Veterinary Association
✨Know Your Stuff
Familiarise yourself with Ark Veterinary Centre and its values. Understand their commitment to customer care and how they support their team. This will help you connect your experience with what they’re looking for.
✨Practice Makes Perfect
Rehearse common interview questions related to customer service and handling enquiries. Think about scenarios where you've excelled in similar roles, especially in managing appointments or dealing with clients and pets.
✨Show Your Personality
As a Veterinary Receptionist, you'll be the first point of contact for clients and their pets. Let your friendly and approachable nature shine through during the interview. Smile, be warm, and show that you genuinely care about animals and their owners.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of the interview. Inquire about the team culture, training opportunities, or how they handle busy periods. This shows your interest in the role and helps you gauge if it’s the right fit for you.
