At a Glance
- Tasks: Assist with sports facility operations and provide exceptional customer service to all users.
- Company: NTU Sport, a vibrant community focused on inclusivity and student wellbeing.
- Benefits: Competitive salary, hands-on experience, and opportunities for personal growth.
- Other info: Dynamic environment with excellent career development opportunities in sports management.
- Why this job: Join a passionate team and make a real impact on student life through sport.
- Qualifications: Strong communication skills, teamwork, and a flexible approach to work.
The predicted salary is between 25566 - 25566 £ per year.
Closing date: 24 August 2026
Location: Nottingham
Region: East Midlands
Employment type: Full Time
Salary: £25,566
About the Role
NTU is committed to providing high quality sporting opportunities for its students and staff, irrespective of their experience. The NTU Sport commitment is to create a culture where regular participation in physical activity is the norm - thereby making a significant contribution to the wellbeing and academic achievement of the NTU community; NTU Sport are committed to engaging with 12,500 students annually in sport and physical activity by 2027.
Our facilities team are seeking to recruit an enthusiastic individual to join our highly successful team of more than 50 sports staff dedicated to ensuring that an NTU student's lifestyle is much more than lectures and lie-ins. You will work across our two high quality sport sites which have a range of different facilities including a Climbing Wall, Sports Hall, Squash Courts, 3G pitch, Grass Pitches, Fitness Suites and more.
As a Sports Operations Assistant, you will be the main point of contact for all enquiries regarding our sports facilities and fitness suites. You will have a flexible approach and be professional in delivering exceptional customer service at all times.
- Front of house for all NTU customers
- Assisting with telephone and booking enquiries
- Enrolling new members
- Processing bookings and payments
- Using a computerised booking system
- Administrative support
- Setting up sports equipment
You must be reliable and conscientious with great communication and organisation skills. Good teamwork and willingness to work evenings and weekends is essential.
Interviews Date: w/c 31st August 2026
About Us
NTU prides itself on providing our students with excellent placement experiences. Our placements give you hands-on experience, allowing you to develop your knowledge and skills. You can help shape our services to make a real difference. See NTU from a different point of view and join us for your placement. Join us on this incredible journey and unlock your potential!
At NTU, we believe that sport is for everyone. That's why we are passionate about creating a welcoming and inclusive environment where our students, staff and the people of Nottingham feel inspired, supported and part of a community. Our core values are Pride, Unity and Respect, and these three pillars are embedded into everything we do at NTU Sport.
From the way we deliver coaching and sports science support, to the way we design our world-class facilities, we are committed to developing a culture of inclusivity and respect. Our determination to provide an outstanding service helped NTU secure 9th place in the British Universities & Colleges Sports (BUCS) championship 2024-25, cementing NTU as a top 10 university for Sport.
Our Facilities
We have a fantastic range of sports facilities at our City campuses, including industry-standard gym equipment, a 10m climbing wall, a sports hall, dance studios and a sports therapy suite offering physiotherapy and sports massage. Our Clifton campus is home to the Lee Westwood Sports Centre, a fully floodlit all-weather astro-turf pitch, three brand new squash courts, an exercise studio, sports hall, grass pitches and a newly refurbished fitness suite. Our Equestrian Centre at Brackenhurst features both indoor and outdoor arenas and holds a variety of events throughout the year, including unaffiliated and affiliated dressage competitions, and unaffiliated show jumping.
For any informal queries about the role or the team, please contact Aaron Merrell at Aaron.Merrell@ntu.ac.uk
Sports Operations Assistant in Nottingham employer: British Universities & Colleges Sport (Bucs)
British Dressage is an exceptional employer, offering a dynamic work environment in the heart of Meriden, West Midlands. With a strong commitment to employee development and a culture that values diversity, the Training & Education Coordinator will have the opportunity to contribute to meaningful educational initiatives while enjoying the flexibility of hybrid working. The organisation fosters a supportive atmosphere where employees can thrive, making it an ideal place for those passionate about advancing their careers in sports education.
Contact Details:
British Universities & Colleges Sport (Bucs) Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Sports Operations Assistant in Nottingham
✨Get Involved in Local Sports Communities
Dive into your local sports scene! Attend community games, coaching sessions, and meet-ups. Building relationships with coaches and team managers can help you uncover job opportunities before they even hit the job boards.
✨Leverage Internships and Volunteering
Even though you’re after a full-time role, don’t underestimate internships or volunteering in sports organisations. These positions not only give you hands-on experience but can also lead to permanent openings. Plus, it’s a fantastic way to make your face known in the industry!
✨Visit Sports Job Fairs
Keep an eye out for sports job fairs and career expos specific to the recreation management field. These events are goldmines for meeting hiring managers from organisations like British Universities & Colleges Sport (Bucs). Bring your A-game and be ready to chat about how you can contribute to their team!
✨Apply Through Our Website
Don't forget to check out openings on our site! Our listings will often include positions at excellent organisations in sports recreation management, including British Universities & Colleges Sport (Bucs). Applying directly through our platform increases your chances of getting noticed by recruiters. Let's get you that dream job!
We think you need these skills to ace Sports Operations Assistant in Nottingham
Some tips for your application 🫡
Show Off Your Passion for Sports:In your cover letter, let your enthusiasm for sports and recreation shine through! We want to see your genuine interest in the industry and how it's shaped your career choices. Sharing specific experiences, like managing a team or organising an event, can really make you stand out.
Highlight Relevant Experience:When crafting your CV, focus on any relevant internships, volunteer work, or part-time jobs related to sports and recreation management. Make sure to quantify your achievements – did you increase team participation by a certain percentage or successfully lead a project? Numbers speak volumes!
Tailor Your CV for Sports Management:Use a CV format that emphasises your skills in leadership, teamwork, and event coordination. Don’t forget to include specific training or certifications that relate to sports management, as these can set you apart from other applicants. We love seeing candidates with relevant qualifications!
Express Your Long-Term Goals:In your application, we want to see your career aspirations in sports management. Don’t hesitate to include how you envision your future in this industry and how joining British Universities & Colleges Sport (Bucs) aligns with those goals. We’re looking for candidates who are not just a perfect fit for the role but are also excited about growing with us!
How to prepare for a job interview at British Universities & Colleges Sport (Bucs)
✨Highlight Your Passion for Sports
When chatting with British Universities & Colleges Sport (Bucs), make sure to express your genuine love for sports and recreation. Share experiences that showcase your passion, whether it's managing a local sports team, organising events, or simply being an active participant in various activities. This helps them see you're not just a fit on paper, but also someone who truly cares about the field.
✨Showcase Your Management Skills
This role is all about managing resources and people, so be ready to discuss your leadership and organisational skills. Prepare some examples from your past experiences where you've successfully led a team or managed a project, particularly in a sports or recreation setting. Use the STAR (Situation, Task, Action, Result) technique to make your answers concise and impactful.
✨Be Prepared for Scenario-Based Questions
Expect case studies or scenario-based questions that assess your problem-solving and decision-making skills. You might be asked how you would handle a tricky situation, such as resolving a conflict between team members or managing a crisis during a major event. Think through these scenarios and practice how you’d articulate your thought process and solutions.
✨Demonstrate Enthusiasm for Team Collaboration
In the sports and recreation management field, teamwork is essential. During the interview, be prepared to discuss how you work within a team and foster a collaborative environment. Share success stories where teamwork led to a positive outcome, emphasising how you built relationships and encouraged participation among team members to achieve a common goal.
