At a Glance
- Tasks: Deliver exceptional guest service at the front desk and handle enquiries.
- Company: Join the vibrant team at University of Hertfordshire Sports Village.
- Benefits: Flexible part-time hours, friendly environment, and a chance to meet new people.
- Other info: Perfect for students looking for a rewarding part-time role.
- Why this job: Be the face of our community and create memorable experiences for guests.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 24750 - 30250 £ per year.
University of Hertfordshire Sports Village is seeking a Customer Advisor to deliver exceptional guest‑facing service at the front desk.
You will handle in-person, telephone and electronic enquiries and contribute to a welcoming environment for students, staff and visitors.
The role offers part‑time applicants the chance to join a dedicated team, with shifts including early, late and weekend periods.
A focus on accuracy, approachability and problem solving is essential.
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Guest Experience Advisor – Front Desk + Gym Membership in Hatfield employer: British Universities & Colleges Sport (Bucs)
British Dressage is an exceptional employer, offering a dynamic work environment in the heart of Meriden, West Midlands. With a strong commitment to employee development and a culture that values diversity, the Training & Education Coordinator will have the opportunity to contribute to meaningful educational initiatives while enjoying the flexibility of hybrid working. The organisation fosters a supportive atmosphere where employees can thrive, making it an ideal place for those passionate about advancing their careers in sports education.
Contact Details:
British Universities & Colleges Sport (Bucs) Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Guest Experience Advisor – Front Desk + Gym Membership in Hatfield
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like British Universities & Colleges Sport (Bucs) and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at British Universities & Colleges Sport (Bucs) and let us see your personality shine through!
We think you need these skills to ace Guest Experience Advisor – Front Desk + Gym Membership in Hatfield
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and British Universities & Colleges Sport (Bucs).
Get Familiar with Our Brand:Before applying, take some time to learn about British Universities & Colleges Sport (Bucs) and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at British Universities & Colleges Sport (Bucs)
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress British Universities & Colleges Sport (Bucs).
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which British Universities & Colleges Sport (Bucs) will surely appreciate.
