Deputy Fitness Centre Manager (Sales & Experience)

Deputy Fitness Centre Manager (Sales & Experience)

Full-Time 36433 - 36433 £ / year (est.) Working from home possible
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At a Glance

  • Tasks: Lead the fitness centre, enhance student experiences, and boost gym membership.
  • Company: Join Students' Union UCL, a vibrant community-focused organisation.
  • Benefits: Competitive salary, generous holiday, pension scheme, and flexible working options.
  • Other info: Dynamic role with opportunities for personal and professional growth.
  • Why this job: Make a real impact on students' wellbeing and fitness journeys.
  • Qualifications: Experience in customer service and a passion for fitness.

The predicted salary is between 36433 - 36433 £ per year.

Students’ Union UCL is an organisation that exists to make more happen. We are the representative body for University College London’s (UCL) students, one of the most diverse student communities in the world.

Our vision is to provide an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world. We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better.

We are a registered charity employing over 150 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.

It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.

We provide excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work. We will consider applications to work on a flexible and job share basis wherever possible.

The Deputy Fitness Centre Manager is a role that is largely based on site (80:20 split) and the post holder will work a minimum of 14 hours per week at front of house, leading delivery. Shift patterns and start times will be dependent on the needs of the business. This will mean occasions when late, early and weekend work will be required. Shift location will vary between our sites. Provided staffing needs are met, the role holder will be able to work from home one day per week.

They will utilise customer feedback and insight on our target market, to optimise our service. The Deputy Fitness Centre Manager is responsible for maximising the number of students using TeamUCL Gyms and ensuring all members have an excellent user experience. They have oversight for the holistic member journey including promotion, joining, induction and retention, ensuring both the digital and in-person experience exceeds member expectations. They will have autonomy to be agile and responsive to member needs, adapting the customer journey to the changing needs.

Deputy Fitness Centre Manager (Sales & Experience) employer: British Universities & Colleges Sport (Bucs)

British Dressage is an exceptional employer, offering a dynamic work environment in the heart of Meriden, West Midlands. With a strong commitment to employee development and a culture that values diversity, the Training & Education Coordinator will have the opportunity to contribute to meaningful educational initiatives while enjoying the flexibility of hybrid working. The organisation fosters a supportive atmosphere where employees can thrive, making it an ideal place for those passionate about advancing their careers in sports education.

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Contact Details:

British Universities & Colleges Sport (Bucs) Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Deputy Fitness Centre Manager (Sales & Experience)

Show Your Expertise in the Gym

Get into your local fitness scene and start offering free workshops or training sessions. This not only showcases your skills but also gets your face out there. People love to connect with trainers who are active in their community!

Engage on Social Media

Use platforms like Instagram or TikTok to share workout tips, success stories, or transformations you’ve facilitated. Tagging your content with local fitness community hashtags can help you gain visibility and connect with potential clients or employers like British Universities & Colleges Sport (Bucs).

Connect with Local Gyms and Fitness Studios

Visit local gyms or fitness studios and ask if they need trainers. Many places look for trainers based on word-of-mouth, so don't hesitate to introduce yourself. If British Universities & Colleges Sport (Bucs) is in your area, dropping by could be a golden opportunity!

Make Your Application Stand Out

When applying to places like British Universities & Colleges Sport (Bucs), consider including a personal training portfolio showcasing client testimonials, fitness plans, and your own fitness journey. This adds a personal touch and helps you stand out in the ever-crowded fitness market!

We think you need these skills to ace Deputy Fitness Centre Manager (Sales & Experience)

Customer Service Skills
Sales Skills
Experience in Fitness Management
Leadership Skills
Communication Skills
Data Analysis
Problem-Solving Skills

Some tips for your application 🫡

Demonstrate Your Knowledge of Trends:Stay ahead of the curve by mentioning any current fitness trends or methods you’ve incorporated into your training practice. If you've got experience in areas like HIIT, functional training or nutrition coaching, share that! It shows us you’re serious about your development and can adapt to meet client needs.

How to prepare for a job interview at British Universities & Colleges Sport (Bucs)

Showcase Your Knowledge of Fitness Trends

Make sure you're clued up on the latest fitness trends and methodologies. We should be ready to discuss how your training philosophy aligns with modern practices, or how you can implement new techniques that could benefit clients at British Universities & Colleges Sport (Bucs).

Demonstrate Your Client Management Skills

Being a personal trainer isn’t just about knowing workouts; it’s also about how you manage and motivate clients. We should think of examples where you've developed personalised training plans or motivated clients to hit their goals, and how you can apply that at British Universities & Colleges Sport (Bucs).

Prepare for Practical Scenarios

Expect to encounter practical scenarios in your interview, like demonstrating an exercise or discussing how you'd help a client overcome specific challenges. We should prepare for these by practicing key exercises and thinking through our coaching cues and support strategies.

Get to Know British Universities & Colleges Sport (Bucs)'s Clientele

Since it's a full-time gig, understanding the specific clientele British Universities & Colleges Sport (Bucs) caters to is key. We should look into their target demographics and think about how our experience aligns with their needs, ensuring we can hit the ground running from day one.