Transferee Police Community Support Officer - London and the South East

Join us at British Transport Police (BTP) as we recruit Transferee PCSOs (Police Community Support Officers) to make a difference in our communities.

Superintendent David Rams said: "Our Police Community Support officers are an integral part of our British Transport Police family. They carry out vital work across the railway network to keep passengers and staff safe. We care deeply about our Police Community Support officers who deliver an exceptional service to our communities across England and Wales."

Is the role for you? Already a serving PCSO? Ready for a new challenge in a unique policing environment? We’re inviting substantive PCSOs from Home Office forces to transfer to British Transport Police (BTP) — the national police force that protects the UK’s railways and stations, operating across London and the South East. Our PCSOs play a vital frontline role in community engagement, visibility, and public reassurance.

Like Home Office PCSOs, BTP PCSOs focus on enforcing BTP Byelaws within the railway environment, offering diverse responsibilities where no two days are the same. Responsibilities include:

• Conducting visible patrols at stations
• Victim care
• Security threat management
• Minor crime investigations
• Community relationship-building
• Supporting PCs

Unlike Home Office police forces, our PCSOs are trained and equipped with handcuffs.

Ideal candidates should demonstrate resilience, excellent customer service skills, and a passion for community engagement and partnership-building. PCSOs should be prepared to work shifts, including weekends and bank holidays.

Locations: We are looking for current PCSOs within our B Division: London and the South East - including key hubs like London Bridge, Waterloo, Stratford, and more.

Why transfer to BTP?

• National jurisdiction: Work in a fast-paced, highly dynamic setting with unique challenges across the rail network.
• Real impact: Engage with thousands of passengers daily while tackling anti-social behaviour, safeguarding vulnerable individuals, and supporting front-line policing.
• Supportive environment: Be part of a team that values your experience and supports your development.
• London & South East opportunities: Transfer into one of our high-profile teams operating in some of the UK’s busiest rail hubs.
• Continuous learning and development opportunities: Supported by our in-house talent & development teams, including internal progression to become a Police Officer.
• Competitive salary: Starting at £27,338.69 and up to 20% shift allowance (depending on years of service).
• Benefits: Including 28 rising to 30 days holiday (depending on years of service), travel benefits, and access to internal progression opportunities.

What We’re Looking For:

• Currently serving as a Substantive PCSOs (must have passed your probation)
• A strong record of community engagement and operational policing
• Confident communicators with good situational awareness and professionalism
• Dedicated to building trust and confidence in the police service.

Are you eligible?

You Will Be Ineligible To Apply If:

• You have been unsuccessful in the last 6 months for the role of PCSO with BTP.
• If you have been unsuccessful following your application or online ability testing for Police Officer, Special Constable or PCSO, you must await 6 months before reapplying to any of these roles.
• You are not currently serving as a PCSO.
• You have been unsuccessful following BTP vetting checks within the last 12 months.
• You have ever received a custodial sentence; this includes suspended sentences (other cautions, convictions and involvement with the police must be declared but are not necessarily a bar to employment).
• You have previously been dismissed from another force or you currently have a live investigation.
• You have been declared bankrupt, have a CCJ or an un-managed IVA.
• You have tattoos that are deemed offensive; tattoos on face and neck will be considered on a case-by-case basis.
• You do not have permanent right to live and work in the UK.
• You have not resided consistently in the UK for the past 3 years.

The Pension:

BTP GPP Police Staff Pension Scheme is administered by Royal London. It’s a defined contribution scheme, offering employees the flexibility to vary their pension contributions from 4.4% to 12% of their salary.

Want to apply? Apply now! The closing date for applications is midnight on 1st August 2025.

As part of the application process, you will be required to complete a Situational Judgement Test (SJT). Please note that if you do not pass the SJT, your application will not progress further at this time. However, you are welcome to reapply in the future once the reapplication period allows.

For further information on eligibility criteria and application process, please refer to the attached recruitment pack. It is also advisable to apply after attending a Q&A with the Recruitment Team.

This is an ongoing opportunity, so while immediate placement may not be guaranteed, successful applicants will be considered for up to 12 months from when you receive a conditional offer of employment.

Any questions? If you want to ask us any awkward or ‘obvious’ questions, if you are unsure whether your personal circumstances are suitable for a career as a PCSO but don’t know how to talk to us about it or have any questions about the application process, please email our friendly and helpful team where we will be happy to help: RecruitmentTeam@btp.police.uk. To reassure you, anything you ask us will be in the strictest confidence and will not form part of your application.

We are committed to protecting the public and supporting the community. Join the British Transport Police today.