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- Tasks: Join us as a PCSO, keeping communities safe and engaged across the railway network.
- Company: Be part of the British Transport Police, dedicated to protecting passengers and staff.
- Benefits: Enjoy competitive pay, shift allowances, 28 days holiday, and opportunities for internal development.
- Why this job: Make a real difference in your community while building valuable skills and relationships.
- Qualifications: Ideal candidates should have resilience, excellent customer service skills, and a passion for community engagement.
- Other info: Positions available in various locations; Welsh language skills are desirable but not essential.
The predicted salary is between 23000 - 31000 £ per year.
Ymunwch â ni yn Heddlu Trafnidiaeth Prydeinig (BTP) wrth i ni recriwtio PCSO's i wneud gwahaniaeth yn ein cymunedau. Dywedodd yr Uwch-arolygydd David Rams: "Mae ein swyddogion Cymorth Cymunedol yr Heddlu yn rhan annatod o deulu Heddlu Trafnidiaeth Prydeinig. Maent yn cyflawni gwaith hanfodol ar draws y rhwydwaith rheilffyrdd i gadw teithwyr a staff yn ddiogel. Rydym yn gofalu'n fawr am ein swyddogion Cymorth Cymunedol yr Heddlu sy'n darparu gwasanaeth eithriadol i'n cymunedau ledled Cymru a Lloegr."
Mae BTP yn chwilio am PCSO's i ymuno â'n tîm, gan amddiffyn a gwasanaethu amgylchedd y rheilffordd a'i chymuned i leihau aflonyddwch, troseddu ac ofn troseddu. Mae'r rôl hon yn hanfodol i'n cenhadaeth. Fel PCSO's y Swyddfa Gartref, mae PCSO's BTP yn canolbwyntio ar orfodi Is-ddeddfau BTP o fewn yr amgylchedd rheilffyrdd, gan gynnig cyfrifoldebau amrywiol lle nad oes dau ddiwrnod yr un fath.
Mae cyfrifoldebau'n cynnwys:
- cynnal patrolau gweladwy mewn gorsafoedd,
- gofalu am ddioddefwyr,
- rheoli bygythiadau diogelwch,
- ymchwiliadau i droseddau bach,
- meithrin perthnasoedd cymunedol,
- a chefnogi swyddogion heddlu.
Dylai ymgeiswyr delfrydol ddangos gwydnwch, sgiliau gwasanaeth cwsmeriaid rhagorol, ac angerdd dros ymgysylltu â'r gymuned ac adeiladu partneriaethau. Dylai PCSO's fod yn barod i weithio sifftiau, gan gynnwys penwythnosau a gwyliau banc.
Lleoliadau: Rydym yn chwilio am PCSO's yn ein Hadran C: Bangor, Caerwysg, Rhydychen, Plymouth, Pontypridd, Reading a Swindon. Ar gyfer lleoliadau swyddi yng Nghymru, mae'r gallu i siarad Cymraeg yn ddymunol ond nid yn sgil hanfodol yn y broses ddethol.
Cyflog cystadleuol: £27,338.69 a lwfans sifftiau hyd at 20%. Derbynnir lwfans sifft o 15% ar ôl cwblhau 8 wythnos o hyfforddiant. Gall lwfans sifftiau fod hyd at 20% ond bydd yn ddiofyn i 15% yn y lle cyntaf. Bydd hyn yn cynyddu o flwyddyn i flwyddyn, nes i chi gyrraedd pwynt uchaf y golofn gyflog. Manteision gan gynnwys 28 diwrnod o wyliau sy'n codi i 30 diwrnod, manteision teithio, a mynediad at gyfleoedd datblygu mewnol.
Ni Fyddwch Yn Gymwys i Wneud Cais Os:
- Rydych chi wedi bod yn aflwyddiannus yn ystod y 6 mis diwethaf ar gyfer rôl PCSO gyda BTP.
- Rydych chi wedi bod yn aflwyddiannus yn dilyn gwiriadau fetio BTP o fewn y 12 mis diwethaf.
- Rydych chi erioed wedi derbyn dedfryd o garchar.
- Rydych chi wedi cael eich diswyddo o heddlu arall o'r blaen.
- Rydych chi wedi cael eich datgan yn fethdalwr, mae gennych chi CCJ neu IVA heb ei reoli.
- Mae gennych chi datŵs sy'n cael eu hystyried yn sarhaus.
- Nid oes gennych hawl barhaol i fyw a gweithio yn y DU.
Y Pensiwn: Gweinyddir Cynllun Pensiwn Staff Heddlu GPP BTP gan Royal London. Mae'n gynllun cyfraniadau diffiniedig, sy'n cynnig yr hyblygrwydd i gyflogeion amrywio eu cyfraniadau pensiwn o 4.4% i 12% o'u cyflog.
Eisiau gwneud cais? Gwnewch gais nawr! Y dyddiad cau ar gyfer ceisiadau yw hanner nos ar 23 Gorffennaf 2025. Fel rhan o'r broses ymgeisio, bydd gofyn i chi gwblhau Prawf Barn Sefyllfaol (SJT). Sylwch, os na fyddwch yn pasio'r SJT, ni fydd eich cais yn symud ymlaen ymhellach ar yr adeg hon. Fodd bynnag, mae croeso i chi ail-ymgeisio yn y dyfodol unwaith y bydd y cyfnod ail-ymgeisio yn caniatáu.
Unrhyw gwestiynau? Os ydych chi eisiau gofyn unrhyw gwestiynau, anfonwch e-bost at ein tîm cyfeillgar a chymwynasgar: RecruitmentTeam@btp.police.uk. Bydd unrhyw beth a ofynnwch i ni yn gyfrinachol iawn ac ni fydd yn rhan o'ch cais.
Ymunwch â Heddlu Trafnidiaeth Prydeinig heddiw.
Swyddog Cymorth Cymunedol yr Heddlu - Bangor, Caerwysg, Rhydychen, Plymouth, Pontypridd, Readin[...] employer: British Transport Police
Contact Detail:
British Transport Police Recruiting Team
Pension-Queries@btp.police.uk
StudySmarter Expert Advice 🤫
We think this is how you could land Swyddog Cymorth Cymunedol yr Heddlu - Bangor, Caerwysg, Rhydychen, Plymouth, Pontypridd, Readin[...]
✨Tip Number 1
Familiarise yourself with the British Transport Police's values and mission. Understanding their commitment to community safety and engagement will help you align your responses during interviews and discussions.
✨Tip Number 2
Network with current or former PCSOs if possible. They can provide valuable insights into the role and the day-to-day responsibilities, which can help you prepare for any questions that may arise during the selection process.
✨Tip Number 3
Attend any recruitment events or Q&A sessions hosted by the British Transport Police. Engaging directly with the recruitment team can give you a better understanding of what they are looking for in candidates.
✨Tip Number 4
Prepare for the Situational Judgement Test (SJT) by reviewing common scenarios that PCSOs might face. Practising how to respond to these situations can significantly improve your chances of passing this crucial part of the application process.
We think you need these skills to ace Swyddog Cymorth Cymunedol yr Heddlu - Bangor, Caerwysg, Rhydychen, Plymouth, Pontypridd, Readin[...]
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a PCSO. Read through the job description carefully and highlight key skills and attributes that are required.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the role of a PCSO. Emphasise any customer service experience, community engagement, or relevant training that showcases your suitability for the position.
Craft a Strong Cover Letter: Write a compelling cover letter that explains why you want to join the British Transport Police and how your background makes you a great fit. Be sure to mention your passion for community service and any relevant experiences.
Prepare for the Situational Judgement Test: Familiarise yourself with the types of scenarios you might encounter in the Situational Judgement Test (SJT). Practice responding to various situations that a PCSO may face, as passing this test is crucial for your application to progress.
How to prepare for a job interview at British Transport Police
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a PCSO. Familiarise yourself with the specific duties mentioned in the job description, such as community engagement and managing security threats. This will help you demonstrate your knowledge and enthusiasm during the interview.
✨Showcase Your Community Engagement Skills
Since the role focuses on building relationships within the community, be prepared to discuss any previous experience you have in community service or engagement. Share examples of how you've positively impacted your community, as this will highlight your suitability for the role.
✨Demonstrate Resilience and Customer Service Skills
The ideal candidate should show resilience and excellent customer service skills. Think of situations where you've had to handle difficult customers or stressful situations, and be ready to explain how you managed them effectively.
✨Prepare for the Situational Judgement Test
As part of the application process, you'll need to complete a Situational Judgement Test (SJT). Familiarise yourself with the types of scenarios that may be presented and think about how you would respond in a way that aligns with the values of the British Transport Police.
