Police Community Support Officer - Inner London
Police Community Support Officer - Inner London

Police Community Support Officer - Inner London

City of London Full-Time 28486 - 28486 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Protect and serve the railway community, conducting patrols and supporting crime prevention.
  • Company: Join the British Transport Police, a vital part of community safety.
  • Benefits: Competitive salary, generous holiday, travel perks, and career progression opportunities.
  • Why this job: Make a real difference in your community while gaining valuable experience.
  • Qualifications: Resilience, excellent customer service skills, and a passion for community engagement.
  • Other info: Dynamic role with diverse responsibilities and continuous learning opportunities.

The predicted salary is between 28486 - 28486 £ per year.

Police Community Support Officer – Inner London

Job Introduction

Join us at British Transport Police (BTP) as we recruit PCSOs (Police Community Support Officers) to make a difference in our communities. Superintendent David Rams said: \”Our Police Community Support officers are an integral part of our British Transport Police family. They carry out vital work across the railway network to keep passengers and staff safe. We care deeply about our Police Community Support officers who deliver an exceptional service to our communities across England and Wales.\”

Is the role for you? BTP is seeking PCSOs to join our team, protecting and serving the railway environment and its community to minimise disruption, crime, and fear of crime. This role is crucial to our mission.

Like Home Office PCSOs, BTP PCSOs focus on enforcing BTP Byelaws within the railway environment, offering diverse responsibilities where no two days are the same. Responsibilities include conducting visible patrols at stations, victim care, security threat management, minor crime investigations, community relationship-building, and supporting PCs. Unlike Home Office police forces, our PCSOs are trained and equipped with handcuffs.

Ideal candidates should demonstrate resilience, excellent customer service skills, and a passion for community engagement and partnership-building. PCSOs should be prepared to work shifts, including weekends and bank holidays.

Locations We are looking for PCSO\’s within our B Division (locations across the network including Stratford, Kings Cross, Liverpool Street, Waterloo, Euston, and many others).

In Return For Your Commitment, You Will Receive

  • Competitive salary: £28,486.92 + £4,613.61 London allowance and up to 20% shift allowance.
  • A minimum of 15% shift allowance will be received upon completion of 8 weeks training. Shift allowance can be up to 20% but will default to 15% in the first instance.
  • Benefits including 28 rising to 30 days holiday, travel benefits, and access to internal progression opportunities.
  • Continuous learning and development opportunities supported by our in-house talent & development teams. Including internal progression to become a Police Officer.

Are you eligible?

You Will Be Ineligible To Apply If

  • You have been unsuccessful following an interview in the last 6 months for the role of PCSO with BTP.
  • If you have been unsuccessful following your application or online ability testing for Police Officer, Special Constable or PCSO, you must await 6 months before reapplying to any of these roles.
  • You have been unsuccessful following BTP vetting checks within the last 12 months.
  • You have ever received a custodial sentence this includes suspended sentences (other cautions, convictions and involvement with the police must be declared but are not necessarily a bar to employment).
  • You have previously been dismissed from another force or you currently have a live investigation.
  • You have been declared bankrupt, have a CCJ or an un-managed IVA.
  • You have tattoos that are deemed offensive; tattoos on face and neck will be considered on a case-by-case basis.
  • You do not have permanent right to live and work in the UK.
  • You have not resided consistently in the UK for the past 3 years.

The Pension BTP GPP Police Staff Pension Scheme is administered by Royal London. It’s a defined contribution scheme, offering employees the flexibility to vary their pension contributions from 4.4% to 12% of their salary.

Want to apply? Apply now! As part of the application process, you will be required to complete a Situational Judgement Test (SJT). Please note that if you do not pass the SJT, your application will not progress further at this time.

We are committed to protecting the public and supporting the community. Join the British Transport Police today.

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Police Community Support Officer - Inner London employer: British Transport Police

At British Transport Police, we pride ourselves on being an exceptional employer that values the vital contributions of our Police Community Support Officers. With a competitive salary and generous benefits including up to 30 days of holiday and extensive training opportunities, we foster a supportive work culture that prioritises employee growth and community engagement. Join us in making a meaningful impact across Inner London’s railway network, where every day brings new challenges and rewards.
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Contact Detail:

British Transport Police Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Police Community Support Officer - Inner London

Tip Number 1

Get to know the British Transport Police and their values. Research their community initiatives and understand what makes them tick. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.

Tip Number 2

Network like a pro! Connect with current or former PCSOs on LinkedIn or at community events. They can provide insider tips and might even give you a heads-up about upcoming opportunities. Plus, it shows your commitment to community engagement!

Tip Number 3

Prepare for the Situational Judgement Test (SJT) by practising similar scenarios. Think about how you'd handle various situations as a PCSO. This will not only boost your confidence but also help you demonstrate your problem-solving skills during the assessment.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, keep an eye on our careers page for any updates or new roles that pop up. We’re always looking for passionate individuals to join our ranks!

We think you need these skills to ace Police Community Support Officer - Inner London

Resilience
Customer Service Skills
Community Engagement
Partnership-Building
Visible Patrols
Security Threat Management
Minor Crime Investigations
Victim Care
Adaptability
Shift Work Preparedness
Communication Skills
Team Support

Some tips for your application 🫡

Show Your Passion: When writing your application, let your enthusiasm for community engagement shine through. We want to see that you genuinely care about making a difference in the lives of others and are ready to take on the responsibilities of a PCSO.

Tailor Your CV: Make sure your CV is tailored to the role of a PCSO. Highlight any relevant experience, skills, or training that aligns with the job description. We love seeing how your background fits into our mission at BTP!

Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate when candidates communicate effectively, as it reflects the customer service skills we value in our PCSOs.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the information you need about the role and the application process right there.

How to prepare for a job interview at British Transport Police

Know Your Role

Familiarise yourself with the responsibilities of a Police Community Support Officer. Understand the importance of community engagement and how you can contribute to minimising crime and fear in the railway environment. This will help you answer questions confidently and show your genuine interest in the role.

Showcase Your Skills

Highlight your customer service skills and resilience during the interview. Think of specific examples from your past experiences where you've successfully dealt with challenging situations or built strong community relationships. This will demonstrate that you have what it takes to excel as a PCSO.

Prepare for Situational Judgement Tests

Since you'll need to complete a Situational Judgement Test as part of the application process, practice similar tests beforehand. Familiarise yourself with the types of scenarios you might face as a PCSO and think about how you would respond. This preparation can give you an edge in the selection process.

Ask Insightful Questions

At the end of the interview, don’t hesitate to ask questions about the team dynamics, training opportunities, or community initiatives. This shows your enthusiasm for the role and helps you gauge if the position aligns with your career goals. Plus, it leaves a positive impression on the interviewers!

Police Community Support Officer - Inner London
British Transport Police

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