Police Community Support Officer - Birmingham, Cardiff, Liverpool, Manchester, Newcastle, Swansea, Pontypridd and Oxford
Four days ago, be among the first 25 applicants.
Job Introduction
Join us at British Transport Police (BTP) as we recruit PCSOs to make a difference in our communities.
Our PCSOs protect and serve the railway environment, minimising disruption, crime, and fear of crime.
Responsibilities
- Conduct visible patrols at stations.
- Provide victim care and security threat management.
- Investigate minor crimes.
- Build community relationships.
- Support Police Constables within the railway environment.
Requirements
- Resilience, excellent customer service skills, and a passion for community engagement.
- Prepared to work shifts, including weekends and bank holidays.
- Eligible to work in the UK and reside consistently for the past 3 years.
Locations
C Division: Birmingham, Cardiff, Liverpool, Manchester, Newcastle, Swansea, Pontypridd and Oxford.
Benefits
- Competitive salary: £28,486.92 rising up to £31,895.68 plus shift allowance up to 20%.
- 15% shift allowance after 8 weeks training (up to 20% thereafter).
- 28–30 days holiday, travel benefits, and internal progression opportunities.
- Continuous learning and internal progression to become a Police Officer.
- Defined contribution pension scheme administered by Royal London.
Eligibility
You will not be eligible to apply if you have been unsuccessful in the last 6 months for a PCSO role with BTP, if you have been unsuccessful following your application for Police Officer, Special Constable or PCSO, or if you have received a custodial sentence, have an ongoing investigation, or are a declared bankrupt.
Application Deadline
The closing date for applications is midnight on 25th January 2026.
As part of the application process, you will be required to complete a Situational Judgement Test (SJT). If you do not pass the SJT, your application will not progress further. You may reapply once the reapplication period allows.
Contact
For questions, email RecruitmentTeam@btp.police.uk. All inquiries will be treated confidentially and will not form part of your application.
