Police Community Support Officer - Birmingham, Cardiff, Liverpool, Manchester, Newcastle, Swans[...]

Police Community Support Officer – Birmingham, Cardiff, Liverpool, Manchester, Newcastle, Swansea, Pontypridd and Oxford

Four days ago, be among the first 25 applicants.

Job Introduction

Join us at British Transport Police (BTP) as we recruit PCSOs to make a difference in our communities.

Our PCSOs protect and serve the railway environment, minimising disruption, crime, and fear of crime.

Responsibilities

• Conduct visible patrols at stations.
• Provide victim care and security threat management.
• Investigate minor crimes.
• Build community relationships.
• Support Police Constables within the railway environment.

Requirements

• Resilience, excellent customer service skills, and a passion for community engagement.
• Prepared to work shifts, including weekends and bank holidays.
• Eligible to work in the UK and reside consistently for the past 3 years.

Locations

C Division: Birmingham, Cardiff, Liverpool, Manchester, Newcastle, Swansea, Pontypridd and Oxford.

Benefits

• Competitive salary: £28,486.92 rising up to £31,895.68 plus shift allowance up to 20%.
• 15% shift allowance after 8 weeks training (up to 20% thereafter).
• 28–30 days holiday, travel benefits, and internal progression opportunities.
• Continuous learning and internal progression to become a Police Officer.
• Defined contribution pension scheme administered by Royal London.

Eligibility

You will not be eligible to apply if you have been unsuccessful in the last 6 months for a PCSO role with BTP, if you have been unsuccessful following your application for Police Officer, Special Constable or PCSO, or if you have received a custodial sentence, have an ongoing investigation, or are a declared bankrupt.

Application Deadline

The closing date for applications is midnight on 25th January 2026.

As part of the application process, you will be required to complete a Situational Judgement Test (SJT). If you do not pass the SJT, your application will not progress further. You may reapply once the reapplication period allows.

Contact

For questions, email RecruitmentTeam@btp.police.uk. All inquiries will be treated confidentially and will not form part of your application.