Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Investigate and resolve system-related issues for Core Operational Policing Systems.
- Company: Join the British Transport Police, the guardians of the railway.
- Benefits: Enjoy 28 days annual leave, family-friendly policies, and a great pension scheme.
- Why this job: Make a real impact in a role that supports public safety and operational efficiency.
- Qualifications: Experience with IT systems, administration, and stakeholder management is essential.
- Other info: Blended working arrangement available with excellent career development opportunities.
The predicted salary is between 35754 - 40368 £ per year.
Salary: £35,754.47 per annum with yearly increments based on performance plus £4,613.61 London Allowance.
Contract Type: 2 x Permanent Full Time Posts and a 6 month Fixed term Contract.
Location: Force Headquarters, Buckingham Palace Road, London SW1W 9TJ.
Type of Working Arrangement: Blended approach of home and office-working is available.
Hours: 37 hours per week.
British Transport Police (BTP) is the national police force for the rail network throughout Great Britain. We are the ‘Guardians of the Railway’, putting passenger safety at the heart of what we do. Our values are simply: We Care, We Do the Right Thing, We Strive to Be Better Every Day, We Are One BTP, and We Are Proud to Protect.
The Opportunity: Are you looking for your next exciting career move? British Transport Police have 3 excellent opportunities for Operational Systems Officers to join the Applications team. As an Operational Systems Officer you will investigate, analyse and resolve system related calls to ensure that the Core Operational Policing Systems and mobile solutions run efficiently and effectively.
What You’ll Be Doing:
- To provide specialist advice and guidance regarding the functionality and capability of Core Operational Systems to system users at all levels.
- To configure the systems as required by the Operational Systems Specialist to deliver requests for change, organise and run testing of change, manage user acceptance testing and produce guidance documents prior to promotion to live environments.
- Configure and test system upgrades and patches, produce guidance documents and facilitate user acceptance testing.
What You’ll Bring To The Team:
- A good standard of general education.
- Experience of working with IT systems and processes.
- Experience of systems administration.
- Experience of system upgrades, testing new versions and user acceptance testing.
- Experience of managing internal and external stakeholders at a practitioner level.
- Experience of managing and prioritising competing demands and shifting priorities.
What We Offer:
- 28 days annual leave plus bank holidays, increasing to 30 days after 5 years.
- Family-friendly policies, including up to 26 weeks paid maternity and adoption leave.
- Bespoke benefits platform and Blue Light Card access.
- Salary sacrifice options for cycles, home technology, gym membership, and electric vehicles.
- Access to the Transport Benevolent Fund for health, welfare, and financial support.
- Development opportunities, including fully funded apprenticeships.
- Excellent Pension scheme: we offer the BTP GPP Police Staff Pension Scheme, administered by Royal London.
Vetting: Successful applicants will be required to pass Management Vetting (5 years minimum UK residency required), including a full background and financial disclosure.
Medical: We’ll ask for relevant health and medical history details to support employee wellbeing.
References: We’ll ask for references to cover the past 5 years.
How to apply: Applications will be via an up-to-date CV and online application form, as part of this application please outline how your skills and experience demonstrate your suitability for the role.
Inclusion & Diversity: We are committed to building a workforce where everyone feels they belong. We welcome applications from people of all backgrounds, identities and lived experiences.
Join Us: Ready to take the next step in your career? At BTP, you’ll have the opportunity to grow, make a real impact, and be part of something extraordinary.
Operational Systems Officer employer: British Transport Police
Contact Detail:
British Transport Police Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operational Systems Officer
✨Tip Number 1
Get to know the company culture! Before your interview, check out BTP's values and think about how your experiences align with them. This will help you show that you're not just a fit for the role, but for the team too.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills in IT systems and stakeholder management can shine in the Operational Systems Officer role.
✨Tip Number 3
Be ready to share your stories! Think of specific examples where you've tackled system upgrades or user acceptance testing. Real-life experiences will make your answers stand out and show your problem-solving skills.
✨Tip Number 4
Don’t forget to ask questions! Prepare a few thoughtful questions about the role or the team dynamics. This shows your interest and helps you figure out if BTP is the right place for you. And remember, apply through our website for the best chance!
We think you need these skills to ace Operational Systems Officer
Some tips for your application 🫡
Be Authentic: We want to hear your genuine stories and personal insights. Don’t just rely on AI; let your own voice shine through in your application. This helps us understand your motivations and how you’ll fit into our team.
Tailor Your CV: Make sure your CV highlights your experience with IT systems and processes, as well as any relevant skills for the Operational Systems Officer role. We love seeing how your background aligns with what we’re looking for!
Showcase Your Skills: In your application, clearly outline how your skills and experiences demonstrate your suitability for the role. We’re keen to see examples of your systems administration and user acceptance testing experience.
Apply Through Our Website: Don’t forget to submit your application via our website! It’s the best way to ensure it gets to us directly. Plus, you’ll find all the details you need to make your application stand out.
How to prepare for a job interview at British Transport Police
✨Know Your Systems
Make sure you brush up on your knowledge of Core Operational Policing Systems. Understand their functionalities and capabilities, as you'll need to provide specialist advice during the interview. Familiarise yourself with common issues and solutions related to these systems.
✨Showcase Your Experience
Prepare to discuss your previous experience with IT systems and processes. Be ready to share specific examples of system upgrades, testing, and user acceptance testing you've managed. This will demonstrate your hands-on experience and how it aligns with what they’re looking for.
✨Stakeholder Management Skills
Highlight your ability to manage internal and external stakeholders. Think of examples where you successfully navigated competing demands or shifting priorities. This is crucial for the role, so be prepared to discuss how you handle these situations effectively.
✨Be Authentic
When discussing your skills and experiences, let your personality shine through. The British Transport Police values authenticity, so share genuine stories that reflect your motivations and strengths. This will help them see how you’ll fit into their team culture.