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- Tasks: Ensure the safety and dignity of detainees while managing custody records and daily routines.
- Company: Join the British Transport Police, the guardians of the railway network.
- Benefits: Competitive salary, London allowance, shift allowance, and permanent full-time contract.
- Why this job: Make a real difference in a fast-paced, people-focused environment.
- Qualifications: Strong communication skills and a commitment to respect and equality.
- Other info: Dynamic role with opportunities for personal growth and development.
The predicted salary is between 28486 - 28486 £ per year.
Salary: Up to £28,486.92 per annum, £2,000 Market Supplement, plus £4,613.61 London Allowance and 20% Shift Allowance.
Contract Type: Permanent, Full Time
Location: London
Type of Working Arrangement: On Site
British Transport Police (BTP) is the national police force for the rail network throughout Great Britain. We are the ‘Guardians of the Railway,’ putting passenger safety at the heart of what we do. Our values are simply: We Care, We Do the Right Thing, We Strive to Be Better Every Day, We Are One BTP, and We Are Proud to Protect.
The Opportunity
Are you looking for your next exciting career move? British Transport Police have an excellent opportunity for a Designated Detention Officer to join our Custody Team. Join our dynamic custody team where no two days are the same. You will play a vital role in ensuring the safety, wellbeing, and dignity of detainees from the moment they arrive. From conducting risk assessments and managing custody records to supervising daily routines and supporting medical needs, you will be at the heart of a fast-paced, people-focused environment.
You will carry out searches, take biometric samples, and maintain clean, secure cells. Whether you are arranging meals, assisting with phone calls and visits, or presenting evidence in court, your professionalism and calm approach will make a real difference. With every interaction, you will promote respect, equality, and human rights—ensuring everyone is treated with dignity.
What You Will Be Doing
- Managing the arrival of detainees, conducting risk assessments and opening custody records, recording personal details and the reason/circumstance of the arrest.
- Conducting prisoner searches, taking prisoners' fingerprints, photographs and DNA samples using reasonable force when necessary and appropriate.
- Conducting cell visits to ensure the safety of detainees and that cells are clean and in good working order.
- Supervising detainee’s ablutions, exercise, telephone calls, visits and doctor examinations.
- Arranging and delivering appropriate meals and drinks to the detainees.
Custody & Detainee Care Officer – London employer: British Transport Police
Contact Detail:
British Transport Police Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Custody & Detainee Care Officer – London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at British Transport Police on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common questions related to custody and detainee care. Think about scenarios where you’ve demonstrated empathy and professionalism—these are key in this role!
✨Tip Number 3
Show your passion for the role! When you get the chance to speak with recruiters or during interviews, share why you want to work in custody care and how you align with BTP’s values. Authenticity goes a long way.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at British Transport Police.
We think you need these skills to ace Custody & Detainee Care Officer – London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Custody & Detainee Care Officer role. Highlight your relevant experience and skills that align with our values at BTP, like respect and professionalism.
Showcase Your People Skills: In your application, emphasise your ability to work in a fast-paced, people-focused environment. Share examples of how you've handled challenging situations with calmness and respect, as this is key to the role.
Be Clear and Concise: Keep your writing clear and to the point. Use bullet points where necessary to make it easy for us to read through your application. We appreciate straightforward communication!
Apply Through Our Website: Don’t forget to submit your application through our official website. It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at British Transport Police
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Custody & Detainee Care Officer. Familiarise yourself with the key tasks like conducting risk assessments and managing custody records. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your People Skills
In this role, you'll be working closely with detainees, so it's crucial to highlight your interpersonal skills. Prepare examples of how you've handled difficult situations or supported individuals in need. This will illustrate your ability to maintain professionalism and empathy in challenging environments.
✨Understand BTP's Values
British Transport Police has strong values like 'We Care' and 'We Do the Right Thing'. Make sure you can relate your personal values to theirs. Think of specific instances where you've demonstrated these values in your previous roles, as this will resonate well with the interviewers.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your decision-making and problem-solving skills. Practice responding to hypothetical situations related to detainee care and safety. This will help you articulate your thought process and show that you're ready to handle the demands of the job.