Education and Events Executive

Directorate: Marketing, Education, Events and Membership

Reports to: Education & Events Manager

Salary range: £26,521 - £33,456 per annum, depending on experience.

Location: London – EC4Y 8EE (Hybrid - The Education team is office-based on an agreed day once a week, then a required one day each month for all staff).

Contract: Permanent, full-time (31.5 hours over 5 days).

Job Summary

The BSR education programme is a key benefit to members and the wider rheumatology community, providing updates on the essentials needed to deliver top-quality care for patients and ensuring professional development opportunities.

This role sits within the Education team who are responsible for delivering BSR’s educational activity. Working alongside the Head of Education, the Education & Events Manager, Event Executive (Education) and the Digital Events Manager, you will assist in the planning and delivery of a range of education courses, webinars, bursary schemes and digital learning activities. You will work with the team to support the work of our Education Committee, Trainee Committee and Digital Learning Board.

This is an exciting role for someone looking to get further hands-on experience in planning and executing a variety of educational events and activities and liaising with multiple stakeholders. It is a unique opportunity to be part of the team at the forefront of rheumatology education, making a tangible impact on the professional development of members and the broader rheumatology community.

Main responsibilities

Event & Course Coordination:

• Lead on course and webinar registration processes, including delegate bookings, communications, data management and reporting, and producing delegate materials.
• Support course logistics including venue sourcing and management, accommodation and travel, catering and AV.
• Support stakeholder management at education courses, including communications with patients, sponsors and event supporters.
• Occasional travel, including attendance and overnight stays at BSR courses, conferences and events.

Systems & Data Management:

• Oversee the team’s CRM (Microsoft Dynamics) and registration systems, ensuring data integrity, implementing system enhancements, coordinating stakeholders, and carrying out testing.

Project Coordination:

• Coordinate the rheumatology training webinar series, including topic development, speaker management and live delivery.
• Coordinate the education bursary programme, including promotion, application management and financial reconciliation.
• Coordinate Continuing Professional Development (CPD) accreditation of educational activities.
• Support the delivery of digital sponsorship and educational partnership opportunities.

Marketing & Communications:

• Work with the Marketing and Communications team to create digital content to engage target audiences, including providing content for webpages, newsletters and delegate communications.

General Duties:

• Manage the events inbox and education team enquiries, delivering excellent customer service and being the main point of contact for the team.
• Input into education budgets by monitoring progress against income and expenditure for owned projects.
• Support on reporting for and evaluation of all education activities and outputs, identifying impact and ways to improve.
• Support with BSR Committee liaison and logistics.
• Undertake any other reasonable duties as required by the Head of Education and the Education & Events Manager.

Please note: This role will require travel and overnight stays, for example at our in-person courses. As we are a small team you’ll have the opportunity to get involved in cross-departmental projects, lead or contribute to agile sprint working and support wider business needs. There are other opportunities to get involved with our staff forum or peer group meetings.

Person Specification:

1. Enthusiastic about all aspects of education and CPD, self-motivated, and eager to contribute to educational initiatives.
2. Proven event planning or coordination experience (preferably within education and training, healthcare, or professional membership sectors).
3. Experience of working on a variety of digital systems, including CRM, and quick to pick up new programs.
4. Confidence to manage stakeholders at all levels and to deal with external contacts.
5. Professional and personable when communicating with members, customers and volunteers.
6. Confident time and project management skills as you’ll be working on various projects simultaneously.
7. Ability to demonstrate use of initiative and innovation, to make positive improvements or efficiencies to how we deliver education.

Equity, Inclusion and Diversity statement

BSR is committed to encouraging inclusion, equity, and diversity in our workforce. We are actively trying to increase the diversity of our staff team. We try to reduce as many barriers as we can for those with a disability. We know that everyone is an individual, so please always tell us what we can do to support you.

We welcome approaches from individuals from underrepresented groups, including those from minoritised communities, and those with a disability, to better reflect the community we serve and help broaden our perspectives.