At a Glance
- Tasks: Provide top-notch customer service and support event logistics at the British Science Festival.
- Company: Join the British Science Association, a leader in promoting science and innovation.
- Benefits: Gain hands-on experience, meet inspiring people, and enjoy a vibrant festival atmosphere.
- Other info: Flexible working hours from 16–20 September 2026, perfect for students!
- Why this job: Be part of an exciting event and help create memorable experiences for attendees.
- Qualifications: Strong interpersonal skills and a passion for customer service are essential.
The predicted salary is between 20000 - 25000 £ per year.
The British Science Association is seeking an Event Assistant for the British Science Festival in Southampton. This role involves providing customer service for festival attendees, checking tickets, and supporting event organization from 16–20 September 2026.
Responsibilities include:
- Assisting speakers
- Managing audience interactions
- Coordinating event logistics
Essential skills include good interpersonal abilities and strong customer service. A good level of spoken English is required, with flexibility in working hours.
Festival Event Assistant - Customer Service & AV in Southampton employer: British Science Association
The British Science Association is an excellent employer, offering a vibrant work culture that celebrates innovation and collaboration. As a Festival Event Assistant in Southampton, you will have the opportunity to engage with diverse audiences and contribute to meaningful events that inspire curiosity and learning. With a focus on employee growth and development, we provide unique opportunities to enhance your skills in customer service and event management while working in a dynamic festival environment.
Contact Details:
British Science Association Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Festival Event Assistant - Customer Service & AV in Southampton
✨Tip Number 1
Network like a pro! Reach out to people in the events industry, especially those who have worked at festivals before. A friendly chat can lead to insider info and maybe even a recommendation!
✨Tip Number 2
Show off your personality! When you get the chance to meet potential employers or event organisers, let your enthusiasm for customer service shine through. They want to see that you’re not just qualified, but also a great fit for their team.
✨Tip Number 3
Be proactive! If you hear about an event or festival, don’t wait for them to post a job. Reach out directly and express your interest. It shows initiative and could put you on their radar before they even start hiring.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities listed, and applying directly can sometimes give you a better shot. Plus, it’s super easy to keep track of your applications all in one place!
We think you need these skills to ace Festival Event Assistant - Customer Service & AV in Southampton
Some tips for your application 🫡
Show Your Passion for Events:When writing your application, let us know why you're excited about the British Science Festival. Share any relevant experiences or events you've been part of that showcase your enthusiasm for customer service and event management.
Highlight Your Interpersonal Skills:We want to see how you connect with people! Make sure to include examples of how you've successfully interacted with customers or managed audience dynamics in previous roles. This will help us understand your ability to create a positive experience for festival attendees.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and fit for the role.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it helps us keep everything organised!
How to prepare for a job interview at British Science Association
✨Know the Festival Inside Out
Before your interview, make sure you research the British Science Festival thoroughly. Familiarise yourself with its history, key speakers, and the types of events that will be taking place. This knowledge will not only impress your interviewers but also show your genuine interest in the role.
✨Show Off Your Customer Service Skills
Since this role heavily involves customer service, prepare examples from your past experiences where you've successfully handled customer interactions. Think about times when you went above and beyond to help someone or resolved a tricky situation. Be ready to discuss these scenarios during the interview.
✨Practice Your Communication
Given that a good level of spoken English is essential, practice articulating your thoughts clearly and confidently. You might want to rehearse common interview questions with a friend or in front of a mirror. This will help you feel more at ease and ensure you convey your ideas effectively.
✨Be Flexible and Ready to Adapt
Flexibility is key for this role, so be prepared to discuss how you handle changing situations. Think of examples where you've had to adapt quickly to new challenges or unexpected changes. Highlighting your ability to stay calm under pressure will demonstrate that you're the right fit for the fast-paced festival environment.
