At a Glance
- Tasks: Assist with event operations and provide top-notch customer service at the British Science Festival.
- Company: Join a vibrant team at the British Science Festival in Southampton.
- Benefits: Earn £13.45 per hour while gaining valuable experience in event management.
- Other info: Flexible hours and a chance to enhance your CV while having fun!
- Why this job: Be part of an exciting festival and connect with science enthusiasts and professionals.
- Qualifications: Strong communication skills and a passion for customer service are essential.
The predicted salary is between 13 - 13 £ per hour.
Duration: 16–20 September 2026, plus training day on Monday 14 September.
Core Hours: Hours will be assigned between 08:00–22:00 and will be confirmed on appointment.
Location: Southampton
Rate: £13.45 per hour
About the role
Event Assistants will work as part of a team of two, alongside an AV/IT Assistant, to provide customer service for festival attendees and event organisers. They will support a range of events throughout the five‑day festival.
Responsibilities
- Check tickets and record event attendees
- Respond to queries from members of the public / attendees
- Assist with audience participation activities
- Provide support to guest speakers and help the AV/IT Assistant ensure smooth running of events
- Distribute and collect event evaluation forms
- Assist with set‑up and pack‑down of venues
- Cover other roles as required, including covering breaks
User profile
Essential- Good interpersonal skills
- Ability to work independently and as part of a team
- Experience, tact and skill in dealing with the public
- Strong customer service skills
- Ability to stay calm under pressure and to solve problems proactively
- Flexibility to work practical hours
- Good level of spoken English
- Knowledge of Southampton
- Previous experience volunteering or working at public events
- Student at University of Southampton
Equality, Diversity and Inclusion
All disabled applicants who meet the essential criteria will be offered an interview under our guaranteed interview scheme. Good placement and adjustments can be arranged during recruitment for those who require them.
We encourage applications from underrepresented groups and are committed to making science relevant and welcoming for all.
British Science Festival 2026 - Event Assistant in Southampton employer: British Science Association
Join us as an Event Assistant for the British Science Festival 2026 in Southampton, where you'll be part of a vibrant team dedicated to delivering an engaging experience for festival attendees. We pride ourselves on fostering a supportive work culture that values diversity and inclusion, offering opportunities for personal growth and development while ensuring a rewarding and meaningful contribution to the community. With flexible hours and a focus on teamwork, this role is perfect for those looking to make a difference in a dynamic environment.
Contact Details:
British Science Association Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land British Science Festival 2026 - Event Assistant in Southampton
✨Tip Number 1
Network like a pro! Reach out to your connections, especially those in the events or science sectors. A friendly chat can lead to opportunities you might not find on job boards.
✨Tip Number 2
Be proactive! Don’t just wait for job openings to pop up. Attend local events, workshops, or meetups related to the British Science Festival. You never know who you might meet!
✨Tip Number 3
Show off your personality! When you get the chance to meet potential employers, let your enthusiasm shine through. They want to see how you’d fit into their team at the festival.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are keen to join us directly.
We think you need these skills to ace British Science Festival 2026 - Event Assistant in Southampton
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for events and science shine through! We want to see that you're excited about the British Science Festival and ready to engage with attendees.
Tailor Your Experience:Make sure to highlight any relevant experience you have, especially in customer service or event support. We love seeing how your skills can contribute to our team, so be specific about what you've done!
Keep It Clear and Concise:While we appreciate creativity, clarity is key! Make your application easy to read and straight to the point. Use bullet points if it helps to organise your thoughts.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at British Science Association
✨Know the Event Inside Out
Before your interview, make sure you research the British Science Festival and its past events. Familiarise yourself with the types of activities that take place and the role of an Event Assistant. This will show your enthusiasm and help you answer questions more confidently.
✨Show Off Your People Skills
Since this role involves a lot of interaction with the public, be prepared to discuss your customer service experience. Think of specific examples where you've successfully dealt with queries or resolved issues. Highlighting your interpersonal skills will demonstrate that you're a great fit for the team.
✨Stay Cool Under Pressure
Event environments can get hectic, so be ready to talk about how you handle stress. Share a story where you remained calm during a busy situation or solved a problem on the spot. This will reassure the interviewers that you can manage challenges effectively.
✨Flexibility is Key
The job requires working varied hours, so express your willingness to adapt. Mention any previous experiences where you had to be flexible with your schedule or responsibilities. This will show that you're ready to jump in wherever needed during the festival.
