At a Glance
- Tasks: Manage and grow strategic accounts while delivering exceptional customer service.
- Company: Join a leading organisation focused on health, safety, and sustainability.
- Benefits: Remote work, competitive salary, and opportunities for professional growth.
- Other info: Dynamic role with opportunities to network and collaborate across the industry.
- Why this job: Make a real impact in health and safety while developing your career.
- Qualifications: 3 years of B2B sales experience and excellent communication skills.
The predicted salary is between 45000 - 55000 € per year.
Location: Remote within the UK, with visits to clients’ premises (and to various UK wide locations for internal meetings)
Reporting to: UK Sales Manager
Employment: Full time / Permanent
Primary Job Purpose
Identify, acquire, develop, and manage a portfolio of identified Strategic Accounts going to market with a clear strategic and consultative approach. Identify the long-term Safety, Health, Wellbeing and Sustainability needs of customers and recommend our products and services to multiple organisations within the UK ensuring the achievement of individual and team sales targets and KPI’s. Focusing on Audit & Consultancy, larger training opportunities, and other relevant product areas. Be the commercial champion within a product vertical. Provide support including Product coaching; Competitor insight; Technical support to team members. Take the lead to ensure that products and services purchased are delivered exceeding client expectations in conjunction with the operations and delivery team(s) as well as other relevant internal and external stakeholders. Refer the sales of selected products to the appropriate team or website where required.
Brief Description of Tasks
- Grow the customer base & maximise revenue by acquiring, managing, and growing accounts via the development and execution of a clear strategic sales plan and utilisation of standard and bespoke solutions where required from sales to account management.
- Utilise multiple communications methodologies (Phone, MS Teams, Face-to-Face, E-Mail) to ensure that strong relationships are created and maintained.
- Create proposals and bids based on customer need.
- Manage and complete tender processes from initial bid through to contract management.
- Collaborate with the Product Team(s) and contribute to horizon scans, product development, and continual improvement.
- Be the ‘go-to’ person in the commercial team for your respective product area, and support in associated sales coaching and product knowledge development.
- Facilitate networking between the BSC Policy team and industry contacts.
- Work with internal and external stakeholders to develop bespoke products utilising an in-depth understanding of a client’s needs.
- Work collaboratively with the Customer Advisor team to ensure overall group revenue is maximised, referring opportunities and leads as appropriate.
- Keep up to date with all products and services offered by British Safety Council, Being Well Together, Mates in Mind as well as partners & competitors.
- Maintain a broad and deep understanding of the Health & Safety, Mental Health & Wellbeing, Sustainability and related industries.
- Follow up on leads generated by British Safety Council sales initiatives & marketing campaigns within designated timeframes.
- Maintain accurate customer records using the CRM system (Salesforce).
- Ensure that profit margins are maintained in the delivery of all transactions and manage own costs and expenses within allocated budgets.
- Represent British Safety Council at internal and external events, seminars and conferences where required.
- Adhere to all administration procedures within the expected timeframes.
- To undertake any other activities or tasks that are consistent with the role and/or reasonably required by the UK Sales Manager or Head of Sales.
- To take reasonable care for the health and safety of yourself and of other persons who may be affected by your acts or omissions at work; and to co-operate with the British Safety Council so far as is necessary to enable it to ensure the health, safety and wellbeing at work of all its employees.
- Support and contribute to the wider organisation in terms of industry and customer insight and represent the organisation to members and non-members with the highest level of integrity.
Person Specification
1. Skills & Qualifications
- Essential
- Excellent interpersonal and networking skills
- Experience selling in a consultative manner, establishing a clear understanding of in-depth customer requirements
- Excellent verbal, written, presentation & communication skills
- Excellent IT skills
- Excellent negotiation skills at all levels
- Excellent administration, organisation, time management skills and ability to prioritise
- Full Clean Driving Licence
- Excellent CRM adherence
- Desirable
- Health and Safety or related qualification(s)
2. Experience
- Essential
- 3 years B2B sales and account management experience in a Health & Safety or related industry managing a portfolio of large national accounts
- Experience of working field-based utilising internal support functions
- Experience of delivering profitable results in a consultative / solution led selling environment
- Experience of setting and achieving challenging objectives
- Proven track record to respond to customer requests in a timely manner
- Proven track record of new business development with a strategic approach
- Experience in managing multiple stakeholders and projects
- Experience in creating and implementing Account Plans for all strategic accounts with short-term objectives and long-term goals along with clearly defined steps
- Desirable
- 3 years’ experience as a field-based Key/National/Strategic Account Manager or equivalent
- Experience of sourcing, competing for and winning large tender opportunities
- Track record of delivering bespoke solutions.
- Experience in developing in-depth proposals
3. Behaviour Competence
- Credible and professional
- Commercially aware with strong business acumen
- Ability to make balanced judgments
- Ability to focus on the ‘big’ picture
- Adaptable
- Target driven
- Self-Starter / Pro-active
- Problem solver
Behaviours detailed in the corporate Behavioural Framework - Teamwork - Communication - Creativity & Change - Enhancing Performance - Leadership - Personal Effectiveness
Strategic Account Manager employer: British Safety Council
The British Safety Council is an exceptional employer, offering a dynamic remote working environment across the UK that fosters collaboration and innovation. With a strong commitment to employee growth, we provide extensive training opportunities and support for professional development, ensuring our team members thrive in their roles. Our inclusive work culture prioritises health, safety, and wellbeing, making it a rewarding place to build a meaningful career while contributing to vital industry standards.
StudySmarter Expert Advice🤫
We think this is how you could land Strategic Account Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, seminars, and conferences where you can meet potential clients and colleagues. Remember, it’s all about building those relationships!
✨Tip Number 2
Be the expert! Stay updated on the latest trends in Health & Safety, Mental Health, and Sustainability. When you know your stuff, you’ll impress clients and show them you’re the go-to person for their needs.
✨Tip Number 3
Follow up on leads quickly! If you get a lead from our sales initiatives or marketing campaigns, don’t let it sit. Reach out promptly to show your enthusiasm and commitment to helping them.
✨Tip Number 4
Utilise our website for applications! It’s super easy to apply through StudySmarter’s platform. Plus, you’ll find loads of resources to help you prepare for interviews and ace that job!
We think you need these skills to ace Strategic Account Manager
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in B2B sales and account management, especially in the Health & Safety sector. We want to see how your skills align with our needs, so don’t hold back on showcasing your consultative selling approach!
Showcase Your Communication Skills:Since this role involves a lot of networking and relationship building, it’s crucial to demonstrate your excellent verbal and written communication skills. Use clear and concise language in your application to reflect your ability to communicate effectively with clients and stakeholders.
Highlight Your Strategic Thinking:We’re looking for someone who can develop and execute strategic sales plans. In your application, share examples of how you’ve successfully managed accounts and achieved targets through strategic thinking and planning. This will show us you’re the right fit for the role!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at StudySmarter!
How to prepare for a job interview at British Safety Council
✨Know Your Products Inside Out
Before the interview, make sure you have a solid understanding of the products and services offered by the company. This means not just knowing what they are, but also how they meet the Safety, Health, Wellbeing, and Sustainability needs of customers. Be ready to discuss how you can leverage this knowledge in your role as a Strategic Account Manager.
✨Showcase Your Consultative Selling Skills
Prepare examples from your past experience where you've successfully used a consultative approach to understand customer needs. Highlight how you identified their requirements and tailored solutions accordingly. This will demonstrate your ability to manage accounts strategically and effectively.
✨Be Ready for Scenario-Based Questions
Expect questions that put you in hypothetical situations related to account management and sales strategies. Practice responding to scenarios where you need to negotiate, handle objections, or develop bespoke solutions for clients. This will show your problem-solving skills and adaptability.
✨Demonstrate Strong Relationship-Building Skills
Since the role involves maintaining strong relationships with clients, be prepared to discuss how you've built and nurtured relationships in previous roles. Share specific examples of how you’ve collaborated with internal teams and external stakeholders to achieve common goals, showcasing your interpersonal skills.
