At a Glance
- Tasks: Assist in running a vibrant shop and provide excellent customer service.
- Company: Join the British Red Cross, making a difference in people's lives.
- Benefits: Flexible working hours, 36 days holiday, and great employee discounts.
- Other info: Inclusive environment with opportunities for personal and professional growth.
- Why this job: Be part of a mission to spread kindness while developing your retail skills.
- Qualifications: Retail experience and strong communication skills are essential.
The predicted salary is between 18300 - 25800 £ per year.
Location: Westhill, Aberdeen
Salary: £22,932 per annum, pro rata
Hours: 14 per week
Contract: Permanent
Are you a retail superstar who is passionate about helping make a difference? We are on the lookout for a dynamic Shop Assistant to join our friendly team in our brand new shop. This fantastic opportunity will help you develop your retail skills while making a positive impact. Come join us in our mission to spread kindness!
What will a day in the life of a Shop Assistant involve?
- Assisting the shop manager to run a lucrative, customer-focussed shop that is the 'window of the British Red Cross' on the high street.
- Helping to create a brilliant shopping environment and provide an excellent customer experience in store.
- Confident working on the shop floor, you will be the first point of contact for our customers, operate the till, and create striking displays.
- Being responsible for sorting stock and preparing items for display, behind the scenes.
To be a successful Shop Assistant, what will you need?
- Previous experience of working in a retail environment and are confident with handling money.
- To be a strong communicator who thrives on providing excellent customer service and enjoys meeting lots of different people.
- A commercial savvy mindset, with a grasp of hitting targets.
- To appreciate and anticipate each customer's needs and delight them with the service provided.
Interested? The closing date for applications is 23.59 on Thursday 19th February 2026.
In return for your commitment and expertise, you'll get:
- Flexible working: Remote and hybrid working, flexitime, compressed hours, and job sharing.
- Holidays: 36 days annual leave (including bank holidays) + option to buy 5 extra days.
- Pension scheme: Up to 6% contributory pension.
- Learning & Development: A range of career & learning opportunities.
- Discounts: Blue Light Discount Card, Tickets For Good & employee benefits platform.
- Wellbeing Support: Peer Supporters, CiC (EAP) & Headspace App.
- Cycle2Work: Lease a bicycle through the scheme.
We are proud to be part of the Disability Confident scheme for UK-based roles. During your application, you'll have the option to apply under the scheme. At the British Red Cross, we value diversity and maintain an inclusive environment for all staff and volunteers. We champion our teams in bringing their true selves to work, free from discrimination.
Shop Assistant in Westhill employer: British Red Cross
Contact Detail:
British Red Cross Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shop Assistant in Westhill
✨Tip Number 1
Get to know the company! Research the British Red Cross and understand their mission. This will help you connect your passion for retail with their values during interviews.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can showcase your ability to delight customers. Role-playing with a friend can help you feel more confident when it’s your turn to shine on the shop floor.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. They can provide insider tips and might even put in a good word for you, which could give you an edge over other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll be able to tailor your application to highlight how you can contribute to creating that brilliant shopping environment.
We think you need these skills to ace Shop Assistant in Westhill
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for retail and helping others shine through. We want to see that you’re not just looking for a job, but that you genuinely care about making a difference in people's lives.
Tailor Your CV: Make sure your CV highlights relevant experience in retail and customer service. We love seeing how your past roles have prepared you for this position, so don’t be shy about showcasing your skills!
Be Personable: In your cover letter, share a bit about yourself and why you want to join our team. We’re all about creating a friendly atmosphere, so showing your personality can really help us get to know you better.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the easiest way for us to keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at British Red Cross
✨Know the Mission
Before your interview, take some time to understand the British Red Cross's mission and values. This will help you connect your personal passion for helping others with their goals, showing that you're not just looking for a job, but genuinely want to make a difference.
✨Showcase Your Retail Experience
Be ready to discuss your previous retail experience in detail. Think of specific examples where you provided excellent customer service or handled challenging situations. This will demonstrate your capability and confidence in a shop environment.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, and the shop's goals. This shows your interest and enthusiasm for the position, plus it gives you valuable insights into whether this is the right fit for you.
✨Dress the Part
Even though it's a retail position, first impressions matter! Dress smartly and appropriately for the interview. This reflects your professionalism and respect for the opportunity, making you stand out as a candidate who takes the role seriously.