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- Tasks: Support volunteers, create a positive environment, and coordinate events to celebrate their contributions.
- Company: Join the British Red Cross, a leading humanitarian organisation making a real difference.
- Benefits: Flexible working, 36 days leave, pension scheme, and learning opportunities.
- Other info: Inclusive workplace with diverse teams and excellent career growth potential.
- Why this job: Make a meaningful impact in your community while developing valuable skills.
- Qualifications: Strong communication skills, experience in volunteer management, and a passion for helping others.
The predicted salary is between 26341 - 27661 £ per year.
Location: UK Flexible
Salary: £26,341 - £27,661 per annum (plus ILW, £3,344, if residing & working in London)
Hours: 35 hours per week (typically Mon – Fri)
Contract: Permanent Contract
Join Our Team as a Volunteer Engagement Support at the British Red Cross! Are you passionate about making a difference in your community? Do you have excellent communication skills and a knack for building relationships? The British Red Cross is looking for a dedicated Volunteer Engagement Support to join our team!
As Volunteer Engagement Support, you will play a crucial role in supporting our volunteers, ensuring they have a positive and rewarding experience.
A day in the life of our Volunteer Engagement Support:
- Creating a positive volunteering environment – one that informs, consults, fosters camaraderie, motivates and empowers volunteers to reach their full potential.
- You’ll be part of a rota response for the Volunteer Support Line (VSL). The line provides a listening ear for volunteers. It’s a safe space to share any issues or concerns, and signpost to further help if necessary.
- Collaborating with colleagues to capture engagement needs and create targeted, inclusive communications for volunteers.
- You will build strong relationships with our volunteers, understanding their needs, and providing ongoing support.
- Event Coordination: Organizing volunteer events and recognition activities to celebrate their contributions.
- Administrative Support: Managing volunteer records, updating databases, and handling general administrative tasks.
What We’re Looking For:
- Strong interpersonal and communication skills.
- Excellent writing and editing copy skills to inform and inspire others.
- Proficiency and confidence in using multiple IT applications to enhance productivity and streamline processes.
- Ability to work independently and as part of a team.
- Organizational skills and attention to detail.
- Experience in volunteer and event management.
- Passion for the mission of the British Red Cross.
Interested? Closing date for completed applications is 23:59 on Monday 2nd March 2026. Interviews to follow soon after.
In return for your commitment and expertise, you’ll get:
- Flexible working: Remote and hybrid working, flexitime, compressed hours, and job sharing.
- Holidays: 36 days annual leave (including bank holidays) + option to buy 5 extra days.
- Pension scheme: Up to 6% contributory pension.
- Learning & Development: A range of career & learning opportunities.
- Discounts: Blue Light Discount Card, Tickets For Good & employee benefits platform.
- Wellbeing Support: Peer Supporters, CiC (EAP) & Headspace App.
- Cycle2Work: Lease a bicycle through the scheme.
We are proud to be part of the Disability Confident scheme for UK-based roles. During your application, you'll have the option to apply under the scheme. At the British Red Cross, we value diversity and maintain an inclusive environment for all staff and volunteers. We champion our teams in bringing their true selves to work, free from discrimination. This is achieved through reporting and assistance from our internal networks: Race and Ethnic Equality (REEN), LGBT+, Disability and Wellness (DAWN), Gender, Carers, and Young Staff Network. Together, we are the world’s emergency responders.
Volunteer Engagement Support employer: British Red Cross
Contact Detail:
British Red Cross Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Volunteer Engagement Support
✨Tip Number 1
Network like a pro! Reach out to people in your field, attend events, and connect with current volunteers at the British Red Cross. Building relationships can give you insider info and might even lead to a recommendation.
✨Tip Number 2
Prepare for interviews by practising common questions related to volunteer engagement. Think about your past experiences and how they align with the role. We want to see your passion for making a difference!
✨Tip Number 3
Showcase your communication skills! Whether it’s through a follow-up email or during the interview, make sure to express your enthusiasm for supporting volunteers and how you can contribute to their positive experience.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the details you need about the role and our amazing team.
We think you need these skills to ace Volunteer Engagement Support
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for making a difference shine through. We want to see how much you care about supporting volunteers and the community!
Tailor Your Application: Make sure to customise your application to highlight your relevant skills and experiences. We’re looking for strong communication skills and experience in volunteer management, so don’t hold back on showcasing those!
Be Clear and Concise: Keep your writing clear and to the point. We appreciate well-structured applications that are easy to read. Remember, we want to get to know you, so make it engaging!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure it reaches us directly. Plus, you’ll find all the details you need right there.
How to prepare for a job interview at British Red Cross
✨Know the Mission
Before your interview, take some time to understand the British Red Cross's mission and values. This will not only help you answer questions more effectively but also show your genuine passion for making a difference in the community.
✨Showcase Your Communication Skills
As a Volunteer Engagement Support, strong communication is key. Prepare examples of how you've successfully built relationships or resolved conflicts in previous roles. Be ready to demonstrate your writing skills by discussing any relevant experience in creating engaging communications.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities and interpersonal skills. Think about situations where you've had to support volunteers or manage events, and be prepared to discuss how you handled those challenges.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask. This could be about the team culture, volunteer engagement strategies, or upcoming events. It shows your interest in the role and helps you gauge if it's the right fit for you.