At a Glance
- Tasks: Support vulnerable people by connecting them with local services and building community relationships.
- Company: Join a vibrant Health & Care team making a real difference in people's lives.
- Benefits: Flexible working, 36 days annual leave, pension scheme, and wellbeing support.
- Other info: Inclusive culture focused on equity, diversity, and personal growth.
- Why this job: Make a positive impact on your community while developing valuable skills.
- Qualifications: Experience in case work and person-centred support planning required.
The predicted salary is between 25541 - 27200 £ per year.
Location: Galashiels/Hawick/Berwickshire requires travel around the areas
Hours: 17.5 per week
Contract Type: Fixed Term Contract Until 31st March 2027
Salary: £25,541 to £27,200 per annum pro-rata
Would you love to be part of an amazing team and deliver services which really make a difference to the lives of vulnerable people? Are you an enthusiastic and diverse individual? If so, apply now to join our vibrant Health & Care team in Galashiels/Hawick/Berwickshire.
Supporting people to build sustainable connections with local services that are aligned to their goals and interests can reduce loneliness and isolation, increase community connectedness, and improve people's sense of wellbeing. Utilising your experience of delivering person-centred support, you will assist people who contact adult social care to identify their personal assets, interests and goals so that they can increase and maintain their wellbeing, boost independence, become more resilient and find solutions and support in their local community. You will also recruit, induct and support a small cohort of volunteers who offer an invaluable contribution towards delivery of the service.
What does a day in the life of a Community Connector involve?
- Providing person-centred assistance to local residents via the telephone or face-to-face in the community.
- Working collaboratively as part of the Local Connectors team and a wider multidisciplinary team of adult social care professionals.
- Building connections with local voluntary sector organisations to gain knowledge of the services they provide, and link local residents with them.
- Using a range of IT solutions to capture case notes, identify support options, and communicate with colleagues and partners.
- Providing day-to-day support to volunteers to enable them to support service delivery.
What do you need to be a successful Community Connector?
- Experience of case work, supporting vulnerable people
- Experience of person-centred support planning, helping individuals to identify goals and achieve positive outcomes
- Confidence in using IT software, including Microsoft and relationships management systems, e.g. Mosaic.
- Excellent time management and the ability to prioritise work and manage a proactive and reactive workload.
- Strong interpersonal skills, relationship building, active listening with a wide audience.
- Integrity, empathy, compassion and emotional intelligence.
Interested? The closing date for applications is 23.59 on 3rd June 2026.
In return for your commitment and expertise, you'll get:
- Flexible working: Remote and hybrid working, flexitime, compressed hours, and job sharing.
- Holidays: 36 days annual leave (including bank holidays) option to buy 5 extra days.
- Pension scheme: Up to 6% contributory pension.
- Learning & Development: A range of career & learning opportunities.
- Discounts: Blue Light Discount Card, Tickets For Good & employee benefits platform
- Wellbeing Support: Peer Supporters, CiC (EAP) & Headspace App.
- Cycle2Work: Lease a bicycle through the scheme.
We are proud to be part of the Disability Confident scheme for UK-based roles. During your application, you'll have the option to apply under the scheme. We are dedicated to building an inclusive, equitable and wellbeing-focused culture where everyone feels safe, valued and can thrive. Guided by our Equity, Diversity, Inclusion and Wellbeing Strategy, we foster belonging, psychological and physical wellbeing, and work to remove barriers to fair opportunities. Grounded in compassion and anti-racist practice, we listen to diverse voices, value lived experience and create environments where staff and volunteers can succeed. Join us and be part of an organisation that leads with care, celebrates difference and helps everyone succeed. Together, we are the world's emergency responders.
Community Connector in Tweedbank employer: British Red Cross
Join our vibrant Health & Care team in Galashiels/Hawick/Berwickshire, where you will have the opportunity to make a meaningful impact on the lives of vulnerable individuals. We offer a supportive work culture that prioritises flexibility, employee wellbeing, and professional development, alongside generous benefits such as 36 days of annual leave and a contributory pension scheme. As a Community Connector, you will be part of a compassionate organisation dedicated to fostering inclusivity and empowering both staff and volunteers to thrive in their roles.
StudySmarter Expert Advice🤫
We think this is how you could land Community Connector in Tweedbank
✨Tip Number 1
Network like a pro! Reach out to people in your community and let them know you're on the lookout for a Community Connector role. Attend local events or join online groups where you can meet folks who might have leads or advice.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, highlight your experience in person-centred support and case work. Share specific examples of how you've made a difference in people's lives.
✨Tip Number 3
Be proactive! If you see a job that fits, don’t wait until the last minute to apply. Get your application in early through our website, and follow up with a friendly email to express your enthusiasm for the role.
✨Tip Number 4
Prepare for interviews by practising common questions related to community work. Think about how you can demonstrate your empathy, active listening, and relationship-building skills. We want to see your passion for helping others shine through!
We think you need these skills to ace Community Connector in Tweedbank
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your experiences and what makes you passionate about supporting vulnerable people.
Tailor Your Application:Make sure to tailor your application to the Community Connector role. Highlight your experience in case work and person-centred support planning, and show us how your skills align with our mission to improve wellbeing in the community.
Showcase Your Skills:Don’t forget to mention your IT skills! We’re looking for someone who’s confident using software like Microsoft and relationship management systems. Give us examples of how you've used these tools in your previous roles.
Apply Through Our Website:We encourage you to apply through our website for a smooth application process. It’s the best way to ensure your application gets to us directly, and we can’t wait to hear from you!
How to prepare for a job interview at British Red Cross
✨Know Your Community
Before the interview, take some time to research the local services and organisations in Galashiels, Hawick, and Berwickshire. Understanding the community landscape will help you demonstrate your knowledge and show how you can effectively connect vulnerable individuals with the right resources.
✨Showcase Your Experience
Be ready to discuss your previous experience in case work and person-centred support planning. Prepare specific examples of how you've helped individuals identify their goals and achieve positive outcomes. This will highlight your suitability for the role and your ability to make a real difference.
✨Demonstrate Your Interpersonal Skills
As a Community Connector, strong interpersonal skills are key. Practice active listening and be prepared to showcase your empathy and emotional intelligence during the interview. You might even want to role-play common scenarios to illustrate how you would engage with service users.
✨Familiarise Yourself with IT Tools
Since the role involves using IT solutions like Microsoft and relationship management systems, brush up on your tech skills. Be ready to discuss your experience with these tools and how you can leverage them to capture case notes and communicate effectively with colleagues and partners.