Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support the shop manager in running a vibrant charity shop and enhancing customer experience.
- Company: Join the British Red Cross, making a real difference in your community.
- Benefits: Enjoy flexible working, 36 days holiday, and great employee discounts.
- Why this job: Be part of a team that champions kindness and supports meaningful change.
- Qualifications: Retail experience and a passion for excellent customer service are essential.
- Other info: Diverse and inclusive workplace with opportunities for personal growth.
The predicted salary is between 23850 - 33400 £ per year.
Location: Stonehaven
Salary: £23,850 per annum, pro rata
Hours: 28 per week
Contract: Fixed term contract (6 months)
Are you a retail expert passionate about impacting meaningful change? We need a dynamic Assistant Shop Manager to join our friendly charity shop team. This fantastic opportunity will enable you to sharpen your retail skills while impacting the lives of people in your community, across the UK, and abroad. Do you have what it takes to help create a world where kindness knows no bounds?
What will a day in the life of an Assistant Shop Manager involve?
- Collaborating with the shop manager to run a profitable, customer-focussed shop that is the 'window of the British Red Cross' on the high street.
- Working on the shop floor, coordinating activity behind the scenes; no two days are the same.
- Fostering a brilliant shopping environment and providing an excellent customer experience in store.
- Overseeing a team of dedicated volunteers, delivering their induction, management, and development.
To be a successful Assistant Shop Manager, what will you need?
- Experience working in a shop environment.
- People-person traits, enjoying providing an excellent customer experience, championing a team, and meeting people from all walks of life.
- Commercially savvy mindset with good awareness of financial targets and measures, alongside proven IT skills.
- Ability to work flexibly to the needs of the store.
Interested? The closing date for applications is 23.59 on Wednesday 18th February 2026.
In return for your commitment and expertise, you’ll get:
- Flexible working: Remote and hybrid working, flexitime, compressed hours, and job sharing.
- Holidays: 36 days annual leave (including bank holidays) + option to buy 5 extra days.
- Pension scheme: Up to 6% contributory pension.
- Learning & Development: A range of career & learning opportunities.
- Discounts: Blue Light Discount Card, Tickets For Good & employee benefits platform.
- Wellbeing Support: Peer Supporters, CiC (EAP) & Headspace App.
- Cycle2Work: Lease a bicycle through the scheme.
We are proud to be part of the Disability Confident scheme for UK-based roles. During your application, you’ll have the option to apply under the scheme. At the British Red Cross, we value diversity and maintain an inclusive environment for all staff and volunteers. We champion our teams in bringing their true selves to work, free from discrimination.
Assistant Shop Manager in Stonehaven employer: British Red Cross
Contact Detail:
British Red Cross Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Shop Manager in Stonehaven
✨Tip Number 1
Get to know the charity shop scene! Visit a few local shops, chat with the staff, and understand what makes them tick. This will give you insights into what they value and how you can stand out as a candidate.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for your application. A friendly chat can go a long way in making a good impression.
✨Tip Number 3
Prepare for the interview by practising common questions related to retail and team management. Think about your past experiences and how they relate to the role of Assistant Shop Manager. We want to hear your stories!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining our team and making a difference in the community.
We think you need these skills to ace Assistant Shop Manager in Stonehaven
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for retail and community impact shine through. We want to see how your passion aligns with our mission at the British Red Cross!
Tailor Your CV: Make sure to customise your CV to highlight relevant experience in retail and team management. We love seeing how your skills can contribute to creating a fantastic shopping environment.
Be Personable: Since we’re looking for a people-person, don’t hesitate to showcase your customer service skills and experiences. Share stories that demonstrate your ability to connect with diverse individuals!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get to know you better!
How to prepare for a job interview at British Red Cross
✨Know Your Charity
Before the interview, take some time to research the British Red Cross and its mission. Understand their values and how they impact the community. This will not only show your genuine interest but also help you align your answers with their goals.
✨Showcase Your Retail Experience
Be ready to discuss your previous retail experience in detail. Highlight specific examples where you've improved customer service or contributed to sales targets. Use metrics if possible, as this demonstrates your commercial savvy and ability to meet financial measures.
✨Demonstrate Team Leadership Skills
As an Assistant Shop Manager, you'll be overseeing volunteers. Prepare to share examples of how you've successfully managed or trained a team in the past. Emphasise your people skills and how you foster a positive environment for both staff and customers.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready that show your enthusiasm for the role. Ask about the shop's current challenges or how they measure success. This not only shows your interest but also gives you insight into what will be expected of you.
