Stewardship and Communications Manager

Stewardship and Communications Manager – British Red Cross

We’re looking for a talented Stewardship and Communications Manager to join our Philanthropy and Partnerships team at the British Red Cross. This is an exciting opportunity to shape how we engage, thank, and inspire our valued supporters through innovative stewardship strategies and compelling communications.

Contract: 12 Month Fixed Term (Maternity Cover)

Responsibilities

• Develop and project manage bespoke stewardship materials for high‑value supporters – philanthropists, trusts, foundations, corporate and institutional partners.
• Lead stewardship communications, including emergency appeals, collaborating with teams and stakeholders, securing approvals, capturing impact and shaping future emergency stewardship communication.
• Develop and embed innovative stewardship tools and processes to empower fundraisers to deliver outstanding stewardship.
• Build the stewardship programme with new ways to engage donors such as user‑generated film, immersive in‑person experiences, digital updates and recognition projects.
• Build stewardship and communication expertise across all high‑value fundraising teams, advising on supporter journeys and facilitating knowledge sharing.
• Monitor and evaluate the effectiveness of stewardship activities, using insights to continuously improve.

Qualifications

• Proven experience in donor stewardship, communications or relationship management, ideally within a fundraising environment.
• Excellent written and verbal communication skills, with the ability to tailor messages for different audiences.
• Strong project management skills, able to manage multiple priorities and deadlines.
• Experience developing measurement tools and using insights to drive improvement, including CRM systems for accurate data management and effective stewardship.
• A creative mindset with an eye for detail and a passion for delivering exceptional supporter experiences.
• Ability to build strong relationships with internal and external stakeholders.

Benefits

• Flexible working: Remote and hybrid working, flexitime, compressed hours, and job sharing.
• Holidays: 36 days annual leave (including bank holidays) + option to buy 5 extra days.
• Pension scheme: Up to 6% contributory pension.
• Learning & Development: A range of career & learning opportunities.
• Discounts: Blue Light Discount Card, Tickets For Good & employee benefits platform.
• Cycle2Work: Lease a bicycle through the scheme.

Interested? The closing date for applications is 23:59 on Monday 10th November 2025.

We are proud to be part of the Disability Confident scheme for UK‑based roles. During your application, you\’ll have the option to apply under the scheme.

At the British Red Cross, we value diversity and maintain an inclusive environment for all staff and volunteers. We champion our teams in bringing their true selves to work, free from discrimination. This is achieved through reporting and assistance from our internal networks: Race and Ethnic Equality (REEN), LGBT+, Disability and Wellness (DAWN), Gender, Carers, and Young Staff Network.

Together, we are the world\’s emergency responders.