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- Tasks: Lead a team to support people transitioning from hospital to home with care and dignity.
- Company: A compassionate organisation dedicated to making a difference in the community.
- Benefits: Flexible working, 36 days leave, pension scheme, and wellbeing support.
- Other info: Join a diverse and inclusive culture focused on wellbeing and growth.
- Why this job: Make a real impact in people's lives while developing your leadership skills.
- Qualifications: Experience in managing teams and strong communication skills required.
The predicted salary is between 25541 - 27200 £ per year.
Location: Basingstoke, travel within the area
Salary: £25,541 to £27,200 per annum, pro rata
Hours: 28 per week
Contract: Fixed term contract until 31st March 2027
Additional Requirement: Applicants must have a full licence (2 years) and access to a vehicle.
Are you ready to lead a team that helps people move from hospital to home with dignity and care? Do you thrive in a fast-paced environment where no two days are the same? Are you passionate about supporting people in crisis and making a real difference in your community? As a Service Coordinator, you'll be the vital link between hospital referrals and care at home. You'll manage a team of staff and volunteers, ensuring services are delivered safely, efficiently, and with heart. This role is central to our mission of connecting human kindness with human crisis.
What will a day in the life of a Service Coordinator involve?
- Acting as the main point of contact for hospital and community referrals.
- Coordinating and supporting a team of staff and volunteers to deliver services.
- Monitoring service delivery, maintaining accurate records, and ensuring quality standards are met.
- Attending hospital meetings, managing the service budget, and stepping in to support frontline delivery when needed.
To be a successful Service Coordinator, what will you need?
- Experience managing or supervising people and working in a team environment.
- Strong communication skills and the ability to build relationships with health and social care professionals.
- Confidence using IT systems and managing service records.
- A flexible approach, with a willingness to work evenings, be on-call, and respond to emergencies.
Interested? The closing date for applications is 23.59 on Monday 19th May 2026.
In return for your commitment and expertise, you'll get:
- Flexible working: Remote and hybrid working, flexitime, compressed hours, and job sharing.
- Holidays: 36 days annual leave (including bank holidays) + option to buy 5 extra days.
- Pension scheme: Up to 6% contributory pension.
- Learning & Development: A range of career & learning opportunities.
- Discounts: Blue Light Discount Card, Tickets For Good & employee benefits platform.
- Wellbeing Support: Peer Supporters, CiC (EAP) & Headspace App.
- Cycle2Work: Lease a bicycle through the scheme.
We are proud to be part of the Disability Confident scheme for UK-based roles. During your application, you'll have the option to apply under the scheme. We are dedicated to building an inclusive, equitable and wellbeing-focused culture where everyone feels safe, valued and can thrive. Guided by our Equity, Diversity, Inclusion and Wellbeing Strategy, we foster belonging, psychological and physical wellbeing, and work to remove barriers to fair opportunities. Grounded in compassion and anti-racist practice, we listen to diverse voices, value lived experience and create environments where staff and volunteers can succeed. Join us and be part of an organisation that leads with care, celebrates difference and helps everyone succeed.
Service Coordinator - Health in Southampton employer: British Red Cross
Contact Detail:
British Red Cross Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Coordinator - Health in Southampton
✨Tip Number 1
Network like a pro! Reach out to people in your field, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to service coordination. Role-play with a friend or family member to build your confidence and get comfortable talking about your experience and skills.
✨Tip Number 3
Show your passion for helping others! When you get the chance to chat with potential employers, share stories that highlight your commitment to supporting people in crisis and making a difference in your community.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are genuinely interested in joining our mission.
We think you need these skills to ace Service Coordinator - Health in Southampton
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Service Coordinator role. Highlight your experience in managing teams and working in fast-paced environments, as these are key aspects of the job.
Showcase Your Communication Skills: Since strong communication is crucial for this role, give examples in your application of how you've built relationships with health and social care professionals. This will show us you can connect with others effectively.
Be Clear About Your Availability: Mention your flexibility regarding working hours, especially if you're willing to work evenings or be on-call. This will demonstrate your commitment to supporting the team and the community.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at British Red Cross
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Service Coordinator role. Familiarise yourself with the responsibilities, such as managing a team and coordinating services. This will help you demonstrate your knowledge and show that you're genuinely interested in making a difference.
✨Showcase Your People Skills
As a Service Coordinator, strong communication and relationship-building skills are key. Prepare examples from your past experiences where you've successfully managed teams or built relationships with health and social care professionals. This will highlight your ability to thrive in a fast-paced environment.
✨Be Ready for Scenario Questions
Expect questions that assess how you'd handle real-life situations, like responding to emergencies or managing service delivery. Think of specific scenarios you've faced before and how you resolved them. This will showcase your problem-solving skills and flexibility.
✨Demonstrate Your Commitment to Wellbeing
The organisation values equity, diversity, and wellbeing. Be prepared to discuss how you can contribute to this culture. Share your thoughts on supporting colleagues and volunteers, and how you can help create an inclusive environment where everyone feels valued.