At a Glance
- Tasks: Lead innovative supporter stewardship programmes and create engaging experiences for donors.
- Company: Join the British Red Cross, a compassionate organisation making a real difference.
- Benefits: Flexible working, 36 days leave, pension scheme, and learning opportunities.
- Other info: Inclusive culture focused on wellbeing and personal growth.
- Why this job: Make a meaningful impact while connecting with supporters and driving fundraising success.
- Qualifications: Proven fundraising experience, excellent organisational skills, and team management abilities.
The predicted salary is between 38750 - 40590 £ per year.
Location: Flexible across the UK
Salary Range: £38,750 - £40,590 (plus London Weighting, £3,344, if applicable) per annum
Contract Type: Permanent, 35 hours per week
Could you play a vital role in delivering an innovative, immersive supporter-led stewardship programme that brings the transformational impact of our work to life for donors? In this critical role you'll lead the stewardship function, with accountability for designing, managing, and implementing supporter and volunteer journeys. You'll ensure products from the Supporter-Led team are understood and integrated into these journeys. Can you support fundraisers to provide a thoughtful, engaging and unique experience for all supporters, volunteers and partners in their British Red Cross journey? You'll achieve this through creating meaningful and inspirational moments, bespoke recognition and communications.
What will a Stewardship Manager's job involve? Some of your main focuses will include:
- Design, management, review and implementation of our multi-channel stewardship journey across email, calling, social media and direct mail.
- Manage and enhance our platforms.
- Coordinate briefs for our development team, ensuring design, content, and creative assets are aligned to deliver unforgettable supporter journeys.
- Drive continuous improvement and spearhead the testing and optimisation of stewardship journeys.
- Shape and evaluate strategic stewardship journeys to secure immediate revenue and long-term financial growth.
- Lead cross-functional project teams to hit deadlines, meet KPIs, and uncover data-driven insights for donor retention.
- Deliver compelling British Red Cross case studies while ensuring full GDPR and Fundraising Regulator compliance.
- Line management of 3 executives.
- Ownership of income reporting, pipeline management, and core stewardship KPIs, tracking donor satisfaction and value metrics.
- Emergency Appeal Lead for the team.
- Foster collaboration and integration across the directorate and manage team plans and guidance.
- Provide analysis and reports on activity and income generated.
What will a Stewardship Manager need to be successful?
- Proven track record of hitting financial targets and fundraising KPIs in a community fundraising environment.
- Excellent organisational and prioritisation skills.
- Ability to plan and manage a variety of projects, audiences (including groups and organisations) and activities to tight deadlines.
- Ability to build positive relationships with colleagues and external partners.
- Experience delivering multi-channel stewardship campaigns with personalisation based on customer segments.
- Experience of managing a team in a fast-paced and demanding environment.
- Experience inspiring, motivating and managing volunteers, fundraisers and groups to deliver income targets and objectives.
Interested? Closing date for applications is 23.59 on Sunday 11th October 2026. Interviews are expected to take place during the week commencing Monday 26th October 2026.
In return for your commitment and expertise, you'll get:
- Flexible working: Remote and hybrid working, flexitime, compressed hours, and job sharing.
- Holidays: 36 days annual leave (including bank holidays) plus the option to buy extra leave.
- Pension Scheme: Up to 6% contributory pension.
- Recognition Platform: Managers can reward great work with retail vouchers.
- Discounts: Discounts through our Reward Gateway, Blue Light Card, Tickets for Good, and more.
- Wellbeing: Peer Supporters, CiC (EAP) & Headspace App.
- Learning & Development: A range of career and learning opportunities.
- Will Writing Service: Access to a free will writing service.
- Death in Service: A tax-free lump sum paid to your beneficiary in the event of your death.
- Cycle2Work: Lease a bicycle through the scheme.
We are proud to champion inclusion as a Disability Confident employer across our UK-based roles and as a Carers Confident employer. We are dedicated to building an inclusive, equitable and wellbeing-focused culture where everyone feels safe, valued and can thrive. Guided by our Equity, Diversity, Inclusion and Wellbeing Strategy, we foster belonging, psychological and physical wellbeing, and work to remove barriers to fair opportunities. Grounded in compassion and anti-racist practice, we listen to diverse voices, value lived experience and create environments where staff and volunteers can succeed. Join us and be part of an organisation that leads with care, celebrates difference and helps everyone succeed.
Together, we are the world's emergency responders.
Stewardship Manager in Slough employer: British Red Cross
The British Red Cross is an exceptional employer, offering a supportive and inclusive work culture that prioritises employee wellbeing and development. As a Dementia Connector in the Swansea & Neath area, you will enjoy flexible working arrangements, generous annual leave, and access to a range of learning opportunities, all while making a meaningful impact in the lives of individuals with dementia and their families. Join us in championing resilience and empowerment within your community, where every day presents a chance to make a lasting difference.
StudySmarter Expert Advice🤫
We think this is how you could land Stewardship Manager in Slough
✨Get Involved Locally
Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by British Red Cross.
✨Tap into Professional Networks
Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like British Red Cross.
✨Showcase Your Commitment
When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at British Red Cross.
✨Utilise Online Platforms
We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at British Red Cross. Apply directly through us to stand out!
We think you need these skills to ace Stewardship Manager in Slough
Some tips for your application 🫡
Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of British Red Cross. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.
Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.
Tailor Your Documents to the Role:For a full-time role like Stewardship Manager, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.
Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.
How to prepare for a job interview at British Red Cross
✨Show Your Passion for Social Change
When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of British Red Cross. Sharing personal stories or insights can really make us stand out.
✨Highlight Project Experience
We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.
✨Familiarity with Relevant Tools and Practices
Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!
