At a Glance
- Tasks: Lead a dynamic team to support vulnerable individuals and enhance community wellbeing.
- Company: Join the vibrant Health & Care team at Reading Borough Council.
- Benefits: Enjoy flexible working, 36 days annual leave, and a competitive salary.
- Other info: Opportunity for career growth in a supportive and collaborative environment.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in case work, line management, and strong interpersonal skills required.
The predicted salary is between 31262 - 31991 £ per year.
Job Location: Reading Borough Council Civic Offices, Reading (Hybrid)
Salary: £31,262 to £31,991 per annum
Hours: 35 per week
Contract Type: Permanent
Do you have a desire to lead an amazing team and deliver services which really make a difference to the lives of vulnerable people? If you are enthusiastic and motivated to make a difference, you could join our vibrant Health & Care team for the new Local Connector service in Reading. As specialist advisor and team leader, you will serve as key point of contact for the service, triaging and allocating all new referrals. You will also assist people who contact adult social care to identify their personal assets, interests and goals. This will enable them to increase and maintain their wellbeing, boost independence, become more resilient and find solutions and support in their local community.
With your experience of case work and risk management, you will be ideally placed to co-ordinate the service. You will ensure that appropriate service standards, good practice, legal requirements and budgetary management are incorporated into a quality programme that meets the needs of our beneficiaries and values the work of volunteers. You will actively network among health and social care related bodies in Reading to establish the Red Cross with the relevant communities and partnerships. You will also work closely with the Regional Business Development Manager and Operations Manager to maintain service contracts accordingly.
What does a day in the life of a Community Connector Team Leader involve?
- Leading the day-to-day operations of the Local Connectors team, receiving referrals and allocating work accordingly.
- Providing person-centred support to local residents via the telephone or face-to-face in the community.
- Working collaboratively with a multidisciplinary team of adult social care professionals to support development of the Local Connectors service.
- Building connections with local voluntary sector organisations to understand the services they provide, and connect local residents in.
- Using a range of IT solutions to capture case notes, identify support options, and communicate with colleagues and partners.
- Producing reports, and using data insights and feedback to identify how we can continuously improve our support to beneficiaries.
What does it take to be a successful Community Connector Team Leader?
- Experience of case work, supporting vulnerable people.
- Line management experience.
- Good interpersonal skills and the ability to connect with a range of stakeholders both internal and external.
- The ability to identify and manage risks, manage safeguarding issues, create solutions and resolve problems.
- Experience of person-centred support planning, helping individuals to identify goals and achieve positive outcomes.
- Confidence in using IT software, including Microsoft and relationships management systems, e.g. Mosaic.
- Time management and the ability to prioritise work and manage a proactive and reactive workload.
Are integrity, empathy, compassion and emotional intelligence part of who you are? If so, apply now!
The closing date for applications is 23.59hrs on Wednesday the 10th of June 2026.
In return for your commitment and expertise, you'll get:
- Flexible working: Remote and hybrid working, flexitime, compressed hours, and job sharing.
- Holidays: 36 days annual leave.
Local Connector Team Leader in Slough employer: British Red Cross
Join Reading Borough Council as a Local Connector Team Leader and be part of a dynamic Health & Care team dedicated to making a real difference in the lives of vulnerable individuals. With a strong emphasis on employee wellbeing, flexible working arrangements, and a supportive work culture, you will have the opportunity to lead a passionate team while fostering connections within the community. The council prioritises professional development, offering numerous growth opportunities to enhance your skills and career progression in a meaningful role.
StudySmarter Expert Advice🤫
We think this is how you could land Local Connector Team Leader in Slough
✨Tip Number 1
Network like a pro! Get out there and connect with people in the health and social care sector. Attend local events, join online forums, and don’t be shy about reaching out to professionals on LinkedIn. The more connections you make, the better your chances of landing that Local Connector Team Leader role!
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, highlight your experience in case work and risk management. Share specific examples of how you've made a difference in people's lives. This will help them see you as the perfect fit for leading their team.
✨Tip Number 3
Be proactive! If you know of any local organisations or community groups, reach out to them. Ask about their services and how you can collaborate. This not only shows your initiative but also demonstrates your commitment to building connections in the community, which is key for the Local Connector role.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows you're serious about the position and gives us a chance to see your enthusiasm right from the start. Plus, it’s super easy to do – just hop onto our site and submit your details!
We think you need these skills to ace Local Connector Team Leader in Slough
Some tips for your application 🫡
Show Your Passion:Let your enthusiasm for making a difference shine through in your application. We want to see how motivated you are to lead a team and support vulnerable people in the community.
Tailor Your CV:Make sure your CV highlights relevant experience, especially in case work and managing teams. We love seeing how your skills align with the role of Local Connector Team Leader, so don’t hold back!
Be Person-Centred:When writing your cover letter, focus on your ability to provide person-centred support. Share examples of how you've helped individuals identify their goals and achieve positive outcomes.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, so don’t miss out on this opportunity!
How to prepare for a job interview at British Red Cross
✨Know Your Stuff
Make sure you understand the role of a Local Connector Team Leader inside out. Familiarise yourself with the key responsibilities, like triaging referrals and providing person-centred support. Brush up on your knowledge of case work and risk management, as these will be crucial in your discussions.
✨Show Your Passion
This role is all about making a difference in people's lives, so let your enthusiasm shine through! Share specific examples from your past experiences where you've positively impacted vulnerable individuals or communities. This will demonstrate your commitment to the values of the organisation.
✨Connect the Dots
Be prepared to discuss how you would build connections with local organisations and stakeholders. Think about your networking strategies and how you can leverage existing relationships to enhance the Local Connector service. This shows that you’re proactive and ready to hit the ground running.
✨IT Skills Matter
Since you'll be using various IT solutions for case notes and communication, be ready to talk about your experience with software like Microsoft and relationship management systems. If you have any specific examples of how you've used technology to improve processes, share those too!
